- Operating the daily financial activities – petty cash, suppliers’ payments, and internal expenses and recording them in the transaction book- Monitoring the transfer of funds to optimize the cash flow management- Managing client contracts ensuring deliverables are made on time and invoices prepared by the accounting department- Managing the purchase procedure by obtaining requirements, accept price, delivery and approving invoices- Managing all admin-related needs from rent, utilities, Internet, potable water, cleaning, office supplies- Maintaining all organization assets and coordinating with service companies for any repair- Reviewing travel and guesthouse allowances and expenses ensuring that all expenditures have their corresponding invoices- Organizing and following-up with the organization’s service renewals including hosting, maintenance, and support- Reviewing the resource logs per week and preparing the weekly PMO (Project Management Office) and Support review sheets- Reviewing and preparing the organization’s monthly resource sheet for the accounting department- Preparing and updating the Employee Handbook- On-boarding new officers and engaging with employees- Displaying integrity in behavior and in dealings with colleagues- Planning and managing the move of the organization to another location- Worked one-on-one with the junior administrator bringing her output to a respectable level and decreasing reporting errors; this was achieved within two months which gained the admiration of the CEO and the accounting department- Revamped and maintained the outline, structure and content of organization’s portal to be aligned with the standards of international companies and was an active member in developing the organization’s core values and culture- Took part in brainstorming the organization’s 5-year plan using SWOT analysis diagram- Reorganized, cleaned and updated the organization client reference list and project case studies

 Followed up on international RFPs and bids related to system automation and portal development with GIS mapping system for the MENA region Provided leadership in analyzing and understanding clients-specific business problems across the entire scope of the engagement Developed and maintained working relationships with key individuals on the client engagement Prepared proposal documents for different projects related to system automation with GIS as a major component for municipalities; private enterprises; government agencies and ministries in Lebanon, Syria, Iraq, KSA, Yemen and Bahrain; political parties and NGOs working in the elections domain; police institutions Followed up with users to make sure their requirements were satisfied Developed training materials including user manual, help, and presentations in order to lower the learning curve among stakeholders and ensure smooth utilization of portal applications. (MoSA-UNDP Portal) Prepared and conducted various presentations both internally and for projects at hand

• Gathered the requirements for projects through meeting sessions with clients, stakeholders, and end-users. Developing test case scenarios and overlooking the software testing cycle. (LADE Portal, Long-term Observers – LTO Portal)• Developed and maintained for many projects the Requirements and UML Design Documents• Developed Analysis and UML Design Documents for Lebanon Elections Portal• Worked in the IT team for the Spatially Enabled Electronics Decision Support Center (SEEDS) designing the GUI for the Lebanese Prime Minister’s Office (PMO) Portal• Developed, as an assistant consultant and researcher, products and services for broadband connection for the BCD-BBN (Beirut Central District-Broadband Network) Project• Evaluated gaming software for real world seeSolutions applications• Assisted directly in the development of a Maglev-Monorail Project producing a prototype of a train system using Auran’s Railroad Simulator 04