Mayur Chimurkar, Mba Email & Phone Number

Boston, Massachusetts, US

Salesforce Accredited Financial Services Cloud Consultant

Edison, New Jersey, US

- Assisted Solution Architects and the client through the Systems Development Life Cycle (SDLC), requirements gathering, analysis, design, testing, integration, acceptance and customer support in a hybrid waterfall and agile environment- Acted as the Salesforce administrator for multiple clients with users ranging from 5-1500- Built custom objects to.

Boston, Massachusetts, US

As an executive committee member, I am responsible for strategic planning of the relationship management team. The role requires:- Growing the number of corporate partnerships for ALPFA Boston chapter to support and expand their diversity and inclusion initiatives- Growing the number of strategic partnerships to create synergies with sister non-profit.

Boston, Massachusetts, US

- Successfully acquired sponsors for events & retained existing partners- Manage team of Relationship Managers in Boston- Track deliverables as part of sponsor agreements- Collaborate with the national team to develop sponsorship levels and deliverables as part of it- Develop calendar of events and newsletters seeking additional event specific sponsorship

Boston, Massachusetts, US

- Manage team of four Project Managers to successfully execute events- Part of the national team responsible for transition to new CRM solution- Manage the ALPFA Boston website & other technology assets- Manage team of volunteers in Boston on as needed basis

Boston, Massachusetts, US

- Work on the migration of a legacy Association Management and CRM System to a new platform.- Participate in evaluation and due diligence before the purchase of software.- Participate in understanding the requirements of different divisions and assisting in the creation of project plan according to the implementation deadlines.- Coordinating between.

Cambridge, MA, US

Organized information sharing sessions for fellow students who are interested in Finance industry, guest lectures at school.

Building a better relationship between the school and ALPFA for the students coming next year.

Chicago, IL, US

- Managed a team of 13 Support Consultants- Weekly and daily performance reporting for team- Quality feedback to analysts on performance and measured improvement- Handled escalations for customers- Improved customer satisfaction by 10% in two months by utilizing Six Sigma methodologies- Managed team dashboard on Salesforce and ran custom reports to present.

Chicago, IL, US

- Received “Star of the Month” award and the CLEAR award for exceptional performance on the team.- Selected as first Subject Matter Expert for the Practice Management (Tiger) product

Chicago, IL, US

- Provided technical support to customers with their issues and questions related to the practice management application “Tiger” and Salesforce CRM

Houston, Texas, US

Assisted geographically dispersed Halliburton employees with issues related to personal computers, workstations, tablets, printers, mobile devices, LAN, WAN and RDP

San Jose, California, US

Assisted corporate clients with logging and routing cases according to the product

Reading, Berkshire, GB

- Assisted Mobile customers in Europe with issues related to their network and cell phones- Received various awards for best quality and exceeding SLAs- Trained fellow team members on new technologies like GPS on cell phone and how to troubleshoot equipment- Worked in a team to design and test process workflows to reduce call handling time and errors

New York, US

Represented the London office of Air Canada to book international flights for the European market

Bangalore, Karnataka, IN

Trained new employees on how to use the reservation system and assisted US customers to book domestic flights on United Airlines

Master Of Business Administration (Mba), Business Administration, Management And Operations

Be, Electronics

Hsc, Science

Senior Secondary Certificate, Military Operational Art And Science/Studies

High School