Michelle Thai Email & Phone Number

Waltham, MA, US

Supporting isolation, activation, & expansion for cell therapy development and manufacturing

Waltham, MA, US

• Technical field sales specialist supporting analytical testing solutions for product characterization (potency, safety, & purity) of biologics/biopharmaceuticals manufacturing, from preclinical to commercial.
• Supporting biotech, biopharma, and contract manufacturers/service providers developing and/or producing novel biotherapeutics such as cell & gene therapy, mAbs, DNA/RNA therapeutics, viral vectors, analytical and.
• Consultative selling of standalone products and validated, end-to-end workflows including: capital equipment/instrumentation, consumables, software, and services.
• Technology focus: qPCR, dPCR, capillary electrophoresis

Oxford, GB

Oxford, GB

-Onboarding new and existing users with diverse sequencing portfolio, including sequencing instrumentation,library preparation kits, flow cells, and analysis pipeline along with companion device andconsumables.-Strategic account analysis and reactivation of accounts resulted in increased utilization of consumablesand device upgrades.-Converting leads and.

Irvine, California, US

-Developed infrastructure and established guidelines for internal sales/customer success department, including onboarding course-Redesigned customer relationship management system (Salesforce) for use with Inside Sales, creating sales funnel and enabling tracking of sales opportunities/ project development-Leading COVID19 response efforts with dedicated.

Irvine, California, US

-Created and executed virtual sales training and multi-day, in person sales workshop, focusing on product overview and sales-Identified solutions for leads and clients in addition to resolving troubleshooting issues with customers-Optimization of existing biotechnology research products-Experienced in various molecular biology techniques, including but not.

Columbus, Ohio, US

-Ensured daily quotas were achieved by using cross-selling and upselling techniques to increase sales.-Holds key responsibility in advancing consumer relations -Constant interactions with consumers in monetary transactions and providing assistance in handling customer dissatisfaction

Long Beach, CA, US

-Works directly with Principal Investigator in determining the neuroendocrine mechanisms that regulate sexual differentiation pathways -Research duties included breeding, implementing hormone treatments, conducting behavior testing with mice, and analyzing data.-Conducts meetings to determine direction and future strategies for behavioral projects.