Michael Shaker Email & Phone Number

Danbury, Ct, Us

Danbury, Ct, Us

Norwalk, Connecticut, Us

WordPress theme design, WordPress development, WooCommerce, plugin development, PHP, HTML, CSS, jQuery/JS and MySQL, leveraging Adobe Creative Suite for all things design.

Brookfield, Connecticut, Us

Establish floor plan, processes, and inventory using QuickBooks Enterprise, after moving the warehouse to CT. Once up and running, my role included day-to-day operations listed below:‣ Inventory and price list management, including importing pricing into QuickBooks, reordering the correct amounts to replenish stock, and submitting item counts for end-of-year reporting.‣ Replying to customer inquiries, providing price, lead time, and product specification details as requested. This required being in routine communication with Estrella in Switzerland, for answers to technical questions and to confirm price/lead time‣ Prepare quotes, sales orders, purchase orders, and invoices using QuickBooks Enterprise‣ Obtain rate quotes and create shipments using various carriers (mostly UPS/TForce, FedEx); prepare BOL, packing slip, and shipping label for each order‣ Work with Customs broker and freight forwarder to ensure all purchase orders are properly shipped from Switzerland, in addition to verifying all bond and CBP documentation is properly submitted‣ In 2023 led the transition to UPS Supply Chain Solutions, establishing a Freight Forwarding Hub in order to obtain rate quotes and facilitate shipments from Estrella in Ettingen, CH.‣ Pick, pack, ship orders in the warehouse, using a pallet jack, hoist lift, steel strapping/tensioner, scale, heat sealer, thermal label printer to ensure products were packaged and moved properly‣ Design/develop logo and WordPress website based on the existing Estrella.ch website, utilizing custom post types, Google Maps integration, email delivery tracking, and contact form management‣ Manage workstations and the QuickBooks Enterprise company file, ensuring the current file is synced between workstations‣ Train others in picking, packing, shipping/receiving, QuickBooks, and understanding product descriptions and identifying the various types of pipe, such as flanges, fittings, and hardware for each connection.

Southbury, Connecticut, Us

Enhance digital marketing and IT operations while the company successfully grew to open a second location in Mt Kisco, NY during my time under contract, including the following responsibilities:‣ Design & develop website to reflect brand aesthetic, and as an online catalog to show retail products, services, store locations, video, blog posts, press, team members, and reviews‣ Film and photograph on-site for media to be used on website, print, and in video‣ Edit and produce media to be published on YouTube, LinkedIn, and Facebook‣ Optimize and manage company listings (Google Business Profile, Bing, Apple, Yelp, etc.)‣ Create Google Ads conversion and traffic dashboards using Google Looker (formerly Data Studio)‣ Advise and help administer IT accounts including VOIP phone, Microsoft 365 services, and Windows desktop workstations‣ Use Semrush for SEO keyword research, position tracking, competitive analysis, tracking a 100%+ gain in average organic traffic each month, due in part to the added visibility of publishing each YouTube video as an individual (video) post on the website

Coached youth soccer summer through fall of 2013 and helped with branding and logo design. This experience was a fantastic time to encourage youngsters playing the beautiful game, teach the foundational skills, and share a few lessons on teamwork along the way.

Bachelor Of Business Administration (B.B.A.), Entrepreneurship And Small Business Management

Small Business Administration/Management