CIO ProgramsIT Strategy and Managementhttps://www.heinz.cmu.edu/programs/executive-education/chief-information-officer-certificate

Wellforce offers its clients solutions to control costs, restore order to complex IT environments, provide advanced solutions including AI, data analytics and machine-learning for the wall-less workforce, and use the latest cyber tools to defend a perimeter less IT environment and thus reduce risk for enterprises.

SoftwareONE/COMPAREX is a global IT provider specializing in license management, managed services, technical product consulting and cloud-based professional services. With a track record spanning 30+ years, SoftwareONE employs more than 5,500 people in 88+ countries across the globe and has revenues of $ 10+ billion.• Responsible to build relationships and collaborate with 20K+ corporate customers -mostly C-Level executives- to identify pain points, business needs and then create and deliver new technology products and services to address those requirements.• Accountable for an agile global product road map, product management, and all business development activities for each product.• Managed full development lifecycle including product innovation, sales strategy, marketing programs, pricing models, piloting in multiple geographies, scaling and delivering products to market, while meeting agile and fiscal KPIs for success.• Led a global team to develop several new cyber, risk and compliance SaaS solutions • M&A activity - Researched and assessed vendors for potential partnerships and acquisitions.

Advise C-Suite (CEOs, CIOs, and CTOs) on the following:• IT Organizational Strategy and Technology Roadmaps • Emerging Technologies, Disruptions & Digitization of Enterprises• C-Suite/Board Communications and Presentations• Project Management• Enterprise Business Process Re-engineering• Information Security Risk Assessments & Compliance• Build vs. Buy Analysis• Risks & Remediation• Governance & ReportingOver 20 years of experience and expertise in the following areas:• Digital Strategy• Needs Assessments/Alignment with Organizational Objectives• Budget Formulation/Fiscal Analysis• Information Security, compliance, risk mitigation• PMOs• Change Management• Data Analytics & Business Intelligence• Collaboration & Knowledge Management Systems• Cloud & Mobile Deployment Strategies• Software Development & Off-shoring• Enterprise IT Architecture • Consolidation of Technology Services• Deep knowledge in the following sectors: nonprofits, associations, education, research, healthcare, hospitality and real-estate

CIO of Communities in Schools (CIS), the nation's leading dropout prevention organization serving 1.5 million at-risk youth in America.►Organizational Leadership:Technology thought-leader hired to establish the IT leadership function and scale the enterprise model, standardize technology, improve information sharing/collaboration, meet compliance requirements, drive innovation and lead rapid change. Managed complex projects by leading large matrixed teams and oversaw multi-million dollar budgets. Established thought leadership; addressed stakeholders to reinforce enterprise technology vision.►Digital/Cloud Transformation:Created and executed strategic plan to re-architect technology, deploy emerging architectures, raise security profile, lead organizational change, and spearhead a new high-performance team for improved quality and outcomes. Transitioned assets to Microsoft O365, Azure and AWS. The cloud migration project was completed on time and budget and SLA’s are 99.9%.►Project turnaround from failure to success: Transformed a previously failing mission-critical Case Management application by reengineering processes, hiring skilled staff, re-architecting the requirements and finding a reputable vendor to partner with the organization.►ROI/Growth Cost Savings:Implemented IT governance and compliance processes; stabilized project management, improved project outcomes and developed process to vet all proposed initiatives based on risk and business value. Cloud migration project had ROI of one year. Negotiated and procured several multi-million dollar contracts, including for conferencing solutions that reduced travel costs.

CBPP is a respected think-tank that conducts research and analysis to help shape public debate over proposed Federal and State budgets and tax policies and their impact on low/middle income families. Served as the first technology executive of the organization accountable for a global, secure and reliable “always-on” computing environment. Hired to stabilize and advance technology, to increase productivity and collaboration, and to deliver time sensitive digital assets in a rapid release and time-sensitive environment. ►Execution of 20-Year technology leapfrog: Led 90-day technology audit to capture technology gaps and pain points; created new strategic plan to alleviate security vulnerabilities, improve SLAs and establish business continuity planning; used a variety of cloud solutions including Salesforce, Office 365 and other SaaS solutions.Transitioned 80% of digital assets from an on-premise, high cost, low reliability and low security environment to a low cost, high-availability, secure and scalable cloud technology model. Project has significant change management challenges for a global workforce. Achieved a 95% satisfaction rating and slashed annual costs by 50%.Improved quality and timeliness of CBPP data analytics products by leading rapid technology-driven change; built business case and sponsorship at board level that was validated by independent audits.►Modernizing with Sensitivity to Cultural Elements of the Organization:The key challenge at CBPP was to enhance and stabilize technology in an environment where staff tenure was very long; dated processes and systems were engrained; “change elasticity” was low; and technology had stalled thus creating serious vulnerabilities.This was the largest technology project in the organization’s history and was completed without any major unplanned outages, and with low impact on the core organizational functions.

Trade association of 220 children’s hospitals that promotes children’s health. Previously known as NACHRI (National Ass. of Children's Hospitals & Related Institutions)►Executive Leadership:Reported to CEO; led all technology operations; collaborated with management and board to develop and implement strategic technology vision; establish formal IT organization function; and enable NACHRI to scale with anticipated growth and meet new regulatory requirements. Led the Technical Review Board, a committee with oversight over all technology projects and ‘build or buy’ decisions.►Adopting new healthcare requirement models: Enabled NACHRI to revamp systems in support of quality and performance measurement. Increased revenue by leveraging new health informatics trends; moving from desktop to web-based platforms. Collaborated with SMEs to create systems for anonymized data sharing and benchmarking, and supporting compliance and reimbursement requirements without penalties.►Led mission critical enterprise initiatives:Led the creation of an organizational “Code of Practice” so that NACHRI could host patient health information and meet the requirements for HIPAA. Led large cross-departmental IT projects including CRM and software development etc. Improved recruiting and retention of high-quality resources in competitive market by leveraging video conferencing to create and empower virtual teams of expert remote employees.►Technology implementation supporting business:Improved IT spending and utilization by introducing formal governance processes to vet all technology projects. Helped establish NACHRI’s brand image as digital warehouse for the US pediatric community, attracting many overseas hospitals as new members and thus increasing revenue.