Joined Insight - Digital Innovation as part of an acquisition of Cardinal Solutions.

Served as Product Manager and Team Lead for Connected Platform & Connected Food• Worked with stakeholders to prioritize epics, features, user stories, and defects so that developers are never blocked• Gathered requirements and wrote detailed user stories with acceptance criteria for upcoming development • Worked with design resources to create wireframes and design comps in order to guide engineering efforts• Identified operational and support requirements and facilitated their implementation

iGaming and Core API workstreamsServed as Product Owner for two separate worksteams for building out funding options for iGaming apps and enhancing shared APIs• Owned the tactical delivery plan for all features and releases• Owned the planning and scheduling of sprints• Owned the prioritization and refinement for all features • Owned the prioritization, creation, and refinement of all user stories

Dockworks ModernizationServed as Business Analyst for discovery effort on enterprise project• Facilitated discussion and documented current state for enterprise modern app migration

Digital Solutions & Mobility SolutionsServed as Team Lead, Product Manager, Business Analyst and Agile Coach on multiple projects integrating data science models and hardware integration into existing products• Served as Agile Coach in department wide Agile transition• Lead BA for Sense/Think/Act Ecosystem• Served as temporary Scrum Master across multiple teams during transition• Product Manager for data science model integration into existing products• Worked with sales to identify new roles and integrate new teammates

TNG – MVP and Remediation WorkstreamsServed as Agile Business Analyst for work on enterprise marketplace website • Gathered requirements and wrote detailed user stories with acceptance criteria for upcoming development • Created and maintained product wiki within Azure DevOpsTNG - Self Service Framework - Discovery Served as Agile Business Analyst for short discovery effort for proposal for new workstream work on enterprise marketplacewebsite• Worked with 3rd party vendors to determine effort and cost for vendor integration • Write and review proposal documentation and give feedback to engineering teams on estimates and other documentation

IoT Coin Counter AppActed as surrogate Product Owner and Business Analyst for new IoT application to send data from coin counters to AWS server • Provided insight on new technology performance and recommendations of adoption opportunities• Used technical acumen to provide design alternatives, ask probing questions and support the team in technical issue resolution• Review and give feedback to engineering and deployment teams on their API, deployment and configuration documentationCustomer/Product Data WarehouseServed as Insight Lead, Agile Coach and Business and Data Analyst for new intranet website redesign.• Wrote BRDs and designed UI for internal website• Served as Agile Coach during Agile Re-Introduction and eventual adoption of Agile standards• Coached Product Owner on Agile principles and PO best practices

Cardinal Solutions was acquired by InsightInternal TrainingActed as internal Insight trainer for existing Business Analyst Foundation program. • Delivered internal training to business analysts, project managers, and developers• Drove creation of content and delivery of new training classes including a beginner SQL course

Customer/Product Data WarehouseActed as Business and Data Analyst for new data warehouse to identify and de-duplicate customers and products across 43 independent brands/subsidiaries.• Gathered requirements for identifying and importing unique customers across disparate products• Designed and built Confluence site to easily and effectively display current brand readiness

Hannaford Website RedesignActed as solo Business Analyst for complete responsive and ADA accessible website redesign.• Facilitated meetings with business stakeholders• Gathered requirements for responsive website with various enhancements including accessibility via WCAG• Gathered requirements for re-hosting all banner website environments to new external hosting facility• Provided product development consultative services to various Product OwnersHannaford Digital Loyalty ProgramActed as digital Business Analyst for standing up Loyalty program for Hannaford supermarkets. Digital workstream included new mobile application, enhancements to desktop and mobile adaptive website, and stand along Kiosk. Gathered requirements for digital workstream to include new digital coupons and private brand loyalty rewards on all platforms.• Facilitated meetings with business stakeholders• Gathered requirements for mobile application, desktop website, Kiosk, mobile/tablet/desktop adaptive website• Wrote multiple detailed BRDs and FRDs and created detailed user stores with acceptance criteria during transition from Waterfall to Agile methodology • Created gap analysis for non-digital workstreams• Created model and process to map business requirements to functional requirements to detailed user stories to give a traceability from a waterfall planning into an Agile development model. Designed and aligned Confluence to fit this model

Served as Scrum Master and Agile Business Analyst on various projects for an internal development team on a communications platform.• Facilitated daily Scrum, Sprint Review and Sprint Planning • Gathered requirements and wrote detailed user stories with acceptance criteria

Acted as Agile Business Analyst for a data warehouse type application to enable hospitals to benchmark labor spending trends.• Gathered requirements and wrote detailed user stories with acceptance criteria• Created gap analysis and requirements for data warehouse upgrade

Custodian Bank MigrationActed as lead business-side Business Analyst and performed business-side project management duties on a large, highly visible project that included the transfer of mutual fund assets in excess of $62 billion.• Managed project for multiple workstreams on project including Mutual Fund Operations, Reconciliation, Corporate Tax, Corporate Treasury• Gathered requirements and wrote detailed BRD that covered >13 workstreams spanning the organizational hierarchy• Extensive experience with DTCC and NSCC for mutual fund trading• Project Manager for separate compliance project that included gathering requirements and tracking resources and budget

Enterprise Business Intelligence and Data WarehouseActed as lead Business Analyst and performed project management duties on a large ground up Business Intelligence initiative. Team included 15 resources and budget exceeded $1.5 million.• Managed project and resource plan for large data warehouse/business intelligence project• Managed report requests including resource assignments and status reporting• Facilitated meetings with business stakeholders• Gathered requirements and developed processes for creation and modification of reports and executive dashboards • Created gap analysis for data warehouse

Marketing Process Workflow Served as Scrum Master and Project Manager for application development project within SharePoint. • Facilitated the transition from waterfall to Scrum and facilitated the stand-ups, planning, reviews, and retrospectives• Managed project and project plan leveraging MS Project while also managing the backlog• Developed wireframes and defined and documented workflows• Facilitated meetings with stakeholders and report status to key Marketing leadership

• Customized international travel approval system for energy, medical and finance companies that integrated specific work flow notifying appropriate individual of travel itineraries. Provided updates and reports as required in a timely manner. Resulted in significant improvement of travel costs for clients, thereby increasing revenue in excess of $10M.• Designed work-flow process for medical professionals to track travel expenditures to ensure compliance with state and federal guidelines• Championed technical process supporting project manager at major financial institution during a 12 week implementation of a new travel management system.• Performed research by communicating with internal and external clients to gather pertinent information to develop requirements and ultimately design applications.• Consulted with both national and international clients to review pertinent line of business to provide ease of travel plans and relevant reporting.• Assisted with sales calls and facilitated presentations to educate diverse client base regarding enterprise email-based travel authorization program.• Coded desktop, server, and website applications specific to client needs, performed maintenance addressing defects. • Performed extensive database design and analysis on table structures, indexes, and stored procedures.• Created best practices for application development team to standardize software development and releases, facilitating easy code reuse and regression testing.• Mentored, supported and led junior developers in areas of: appropriate client communication, efficient work ethic, and best practices with regard to coding standards.

• Designed, built, and maintained multi-threaded desktop client with multiple plugins including a multi-threaded synchronization engine written in C++• Managed, scheduled, and upgraded projects and code, aligning with existing technology• Managed conversion from in house source control solution to Subversion with Eventum issue tracking.• Managed test lab for four years, test lab consisted of 40+ wireless PDAs with numerous servers and workstations (802.11, Bluetooth). Duties included scheduling, training, debugging, initializing of auto-testing, and wireless setup.• Recruited to join start-up company, to build initial multi-tiered enterprise application. • Co-designed and built three tier application specializing in synchronization for health care industry with mobile applications in doctor rounding, dictation, patient records, and appointments.• Designed and coded auto-testing into all mobile applications simulating actual end-user input.• 2nd developer hired.

• Performed extensive database programming utilizing versions of SQL Server, Oracle, and Sybase.• Debugged complex issues in a large enterprise application consisting of over 200 projects.• Managed test lab of over 10 workstations and servers, installing product and perform necessary testing on multiple database management systems to create a repository of information.