Jeffrey Mcintosh Email and Phone Number
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ACCOMPLISHMENTS- Built new team in IT department- Supervisors team which streamlines processes while managing key systems- Manage all aspects of Office 365 including Exchange, SharePoint, OneDrive, and Teams- Deployed Microsoft Teams throughout organization with Channels- Deployed Microsoft Planner and Bookings- Designed and deployed Teams Conference Room- Built Azure Automation environment- Leverage Power Automate with SharePoint and Forms- Migrating from System Center Orchestrator Runbooks to Azure Automation- Migrated from System Center Orchestrator (SCORCH) 2012r2 to SCORCH 2016 to SCORCH 2019- Built System Center Service Manager (SCSM) 1807 environment- Migrating from SCSM 2012 to SCSM 1807 to SCSM 2019- Manage SCCM to deploy patches to server and workstation in separate tiered environments- Developed SharePoint environment from ground up- Migrate from SharePoint 2007 to SharePoint 2010 to Office 365 SharePoint Online - Migrate from SharePoint Online Classic to Modern Sites, Lists, and Libraries- Deploying OneDrive for Business to leverage mobile applications- Created several highly customized Task/Project tracking systems in SharePoint for various offices- Created over 150 SharePoint Designer Workflows to accomplish various tasks- Migrate SharePoint Designer Workflows to Power Automate Flows and Azure Automation Runbooks- Created over 250 SCORCH Runbooks to accomplish tasks which can’t be accomplished in SharePoint Designer- Created over 300 PowerShell Automation tasks in Azure Automation- Worked on several projects including Microsoft SharePoint deployment, Microsoft Service Manager deployment including Self Service Portal site, Microsoft Orchestrator deployment, Active Directory cleanup and Process improvements- Lead department through 2008 election cycle which included adding, moving, and retiring Representatives’ offices throughout the Commonwealth of PennsylvaniaNON-TECHNICAL TALENTS- Process driven- Eye for details- Trustworthy - Focus on standardization- Outside box thinkerIf you don’t have time to do it right, when will you have time to do it over?~ John Wooden
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Systems Administration SupervisorPa House Of Representatives Dec 2019 - PresentHarrisburg, Pa, UsOVERVIEW- Built a new team in the IT department which provides a consistent and internally focused vision towards creating solutions which leads to process documentation with the overall goal of expedited problem resolutions.- Provide one-on-one and team knowledge transfer sessions to enable all team members to handle any and all tasks.RESPONSIBILITIESSupervisor for Systems Administartion Team:- Oversee timely completion of team’s tickets and assist where needed- Monitor daily staffing levels to ensure key systems are managed, maintained, and monitored- Approve leave requests- Provide work environment which fosters open two-way communication- Mentor team to enhance their work knowledge- Performs annual staff evaluations and monitor progression on objectives- First Tier Network and Server System troubleshooting and assistance- Problem Management facilitation- Process development and documentation- Process automation- Enterprise Service and System reporting- Platform Service Administration- Network account provision and administrationServices Managed: - Active Directory- Office 365 Administration- Office 365 Exchange Online- Office 365 SharePoint Online- Office 365 OneDrive for Business- Office 365 TEAMS- Office 365 Booking, Planner, and Forms- System Center Service Manager 2019- System Center Orchestrator 2019- System Center Operations Manager 2019- System Center Configuration Manager 2019- Azure Automation with Hybrid RunBook Workers- Nutanix VM and File Storage Solutions- Rubrik Backup Solutions- Manage all aspects of Account provisioning- Work on various Network services such as file storage, printer services, and group policy management- Oversee Data Retention Process
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Senior Network AdministratorPa House Of Representatives Apr 2017 - Dec 2019Harrisburg, Pa, UsACCOMPLISHMENTS- Build and developed Azure Automation- Build and developed System Center Orchestrator- Build and developed System Center Service ManagerRESPONSIBILITIESManage and develop the following services:- Active Directory- Office 365 Administration- Office 365 Exchange Online- Office 365 SharePoint Online (Continue all responsibilities listed under SharePoint Administrator position below)- Office 365 OneDrive for Business- System Center Service Manager 2012 r2- System Center Service Manager 1807- System Center Orchestrator 2016- Azure Automation with Hybrid RunBook Workers- Manage all aspects of Account provisioning- Work on various Network services such as file storage, printer services, and group policy management
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Sharepoint AdministratorPa House Of Representatives Feb 2010 - Apr 2017Harrisburg, Pa, UsRESPONSIBILITIES- Responsible for all aspects of SharePoint Online (Office 365) and SharePoint 2010 (on-premises) environments from site layout, menus, and navigation design to Office 365 Admin Center.- Maintain over 30 Site Collections in Office 365 and 5 legacy SharePoint 2010 Content Databases. - Organize projects, coordinate, lead, oversee, and provide guidance to the SharePoint content administration- Planning and executing upgrades to SharePoint 2010 Farm and SharePoint Online new features- Leverage SharePoint Designer to enhance workflow activities- Developing Microsoft System Center Orchestrator Runbooks (250+) to automate repeatable processes which enable staff to focus on more critical activities.- Use BI tools to create charts and graphs based on SharePoint lists and libraries- Provide training to content managers and staff on various features and best practices in SharePoint- Work on various projects to assist technology improvements for the Caucus
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Software/Hardware Quality Assurance AnalystPa House Of Representatives Sep 2009 - Feb 2010Harrisburg, Pa, UsRESPONSIBILITIES- Test various applications after updates were applied- Create Hardware and Software Service Catalog- Create testing stations on various versions of Microsoft Windows, IE, and Apple Macs- Lead project to evaluate all Service Desk workflows to improve process and reduce number of tasks- Evaluate hardware and software for various projects
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Technology Support And Training SupervisorPa House Of Representatives Oct 2008 - Sep 2009Harrisburg, Pa, UsACCOMPLISHMENTS- Lead department through 2008 election cycle which included adding, moving, and retiring Representatives’ offices throughout the Commonwealth of PennsylvaniaRESPONSIBILITIES- Supervise Support and Training team of 13 staff, Conduct Performance Evaluations, Disciplinary and Salary Recommendations- Monitor support operations and escalate tickets- Developed, Implemented, and Managed operational standards - Follow-up with customers to ensure satisfaction on service received- Create weekly reports for Director- Assist team in resolution of tickets
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Sr. It Field TechnicianPella Corporation Sep 2002 - Oct 2008Pella, Ia, UsACCOMPLISHMENTS- I’ve worked on 6 facility IT Infrastructure startups; Gettysburg PA, Murray KY, Columbia SC, Tucson AZ, Macomb IL, and Portland OR.- Project Lead on implementing Thin Clients, SharePoint, InfoPath, Office, and Oracle Flow Workstation - Worked on several project: VMware, Microsoft Communicator, Remedy Asset tracking, and MP2.- Lead bi-weekly meeting with divisional techs and one-on-one meetings.- Corporation goto person to test new technology and applications.- Provide 24/7 IT support for Gettysburg manufacturing and Divisional team at all locations.- Setup Data Downloads to over 30 manufacturing devices and maintain daily backups of each device.- Documented over 50 processes related to IT or computer usabilityRESPONSIBILITIES- Support and maintain all voice and data services as well as standard software at the Gettysburg site which consist of 11 servers, over 125 computers, over 35 printers, 20 network switches, 100 voice lines, 20 wireless devices, 1 video conferencing units,…- Keep lines of communication open with manufacturing and office team members- Work closely with corporation IT to stay within the standard processes set by the corporation- Mentor tech from other plants by providing training sessions, coaching, and empowering them- Provide IT support for 1st, 2nd, and 3rd shifts- Assist local IT manager to stay below budget- Provide one on one training sessions with team members on various computer functions- Participated in several BPKs and worked closely with Kaizen teams to configure the IT infrastructure -
Network AdministratorCormed Jan 2002 - Jul 2002RESPONSIBILITIES- Responsible for all IT infrastructure- Provided helpdesk support for 4 companies on my floor- Setup and Maintained Microsoft Exchange 2000, Active Directory, DHCP/DDNS, Veritas Backup Exec, NBX 100 Phone system, Door security, and the Corporation Intranet- Work closely with vendors and manufactures regarding purchasing and maintaining inventory
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It SpecialistTibotec Sep 2000 - Dec 2001BeACCOMPLISHMENTS- Project Lead with 4 team members to setup a voice over IP phone system and WAN connectivity between the Rockville, Maryland and Mechelen, Belgium.RESPONSIBILITIES- Maintained over 90 computers and IP based Telephone system- Supported Windows 98, ME, NT, 2000, MAC OS9, Microsoft Office 2000, Visio, Norton AntiVirus, and HP OpenView Network Management- Purchase and maintain inventory for computers, parts, and phone accessories- Responsible for network-wide security, Legato backup system, and SnapServers
Jeffrey Mcintosh Skills
Jeffrey Mcintosh Education Details
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Itt Technical InstituteElectronic Engineering Technology
Frequently Asked Questions about Jeffrey Mcintosh
What company does Jeffrey Mcintosh work for?
Jeffrey Mcintosh works for Pa House Of Representatives
What is Jeffrey Mcintosh's role at the current company?
Jeffrey Mcintosh's current role is Systems Administration Supervisor at PA House of Representatives.
What is Jeffrey Mcintosh's email address?
Jeffrey Mcintosh's email address is mc****@****ail.com
What is Jeffrey Mcintosh's direct phone number?
Jeffrey Mcintosh's direct phone number is +171762*****
What schools did Jeffrey Mcintosh attend?
Jeffrey Mcintosh attended Itt Technical Institute.
What skills is Jeffrey Mcintosh known for?
Jeffrey Mcintosh has skills like Sharepoint, Sharepoint Designer, Microsoft Technologies, Infopath, Active Directory, Troubleshooting, Microsoft Office Sharepoint Server, Technical Support, Infopath Forms, System Administration, Microsoft Orchestrator, Process Improvement.
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