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James Mcintyre Email & Phone Number
Principal Consultant - Customer Experience and Growth
at
JMCX
1 work email found
@news.com.au
2 phones found area 138
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Principal Consultant - Customer Experience and Growth
Location
Greater Melbourne Area, Australia, Australia
Company size
Who is James Mcintyre? Overview
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Quick answer
James Mcintyre is listed as Principal Consultant - Customer Experience and Growth at JMCX, a company with 1 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at news.com.au, phone signal with area code 138, and a matched LinkedIn profile for James Mcintyre.
James Mcintyre previously worked as Consultant | Head of Marketing | CX | Loyalty at Jmc Marketing and Head of Customer and Lifecycle Marketing (Consulting) at Wesfarmers Onedigital. James Mcintyre studied at Marketing Week Mini Mba With Mark Ritson.
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Email format at JMCX
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{first}.{last}@news.com.au
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AeroLeads found 1 current-domain work email signal for James Mcintyre. Compare company email patterns before reaching out.
Profile bio
About James Mcintyre
I’ve helped Wesfarmers OneDigital, ANZ/Cashrewards, Flybuys, Medibank, Realestate.com.au, and News Corp grow their businesses through enhanced customer experience (CX) and customer marketing strategies, with a focus on loyalty and CRM.With experience across large enterprises, digital agencies, media companies, and start-ups, I bring a range of CX, digital, and 1:1 marketing strategies aimed at driving growth, retention, and effective team leadership. My approach is rooted in strong planning, a deep understanding of people, and the ability to execute seamlessly across channels to reach customers at the moments that matter most.
Listed skills include Digital Media, Online Marketing, Online Advertising, Digital Strategy, and 30 others.
Current workplace
James Mcintyre's current company
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12 roles · 19 years
James Mcintyre work experience
A career timeline built from the work history available for this profile.
Consultant | Head Of Marketing | Cx | Loyalty
CurrentNeed help to grow, retain and delight customers?I help brands grow by improving their customer experience.☑️ Trusted by: Wesfarmers OneDigital, Cashrewards (ANZ Bank), Flybuys, Medibank, Realestate.com.au☑️ How I help: CVP development | Brand Tracking & VoC programs | Customer Journey Mapping | Customer Experience Improvement | Tech implementation & use.
2021 - Present
~5 yrs 4 mos
Head Of Customer And Lifecycle Marketing (Consulting)
- Consultancy engaged by Chief Customer Officer accelerating member growth, personalisation, 1:1 marketing and customer experience management.
- Led transformational program of work achieving record number of members and increased retention
- Established and led Customer and Lifecycle Marketing team of 8 & increased team engagement scores
- Launch of new products including in app personalised shopping
- Delivered major retail shopping events including launch of OnePass Weekend & Black Friday Early Access
- Accelerated personalisation and data driven campaigns- Created new automations and customer journeys increasing retention and use of key member benefits - Managed all 1:1 comms for key partners including Catch, Kmart.
Feb 2024 - Nov 2024
Customer Experience & Strategy (Cx) Lead
Reporting to the General Manager of Marketing developing customer strategy.Identifying and operationalising member pain points and opportunities identified through Customer Journey Mapping project for 2,000,000 members.Deliverables included:- Customer Journey Map led by data and customer research- Identification of key opportunities for growth and.
2023 - 2024
~1 yr
Senior Manager- Customer Experience (Cx)
Reporting to the Chief Customer Officer, my role managed a team of CX and Insights Specialists to improve the digital customer experience across all channels, touch points and interactions.Key achievements included:- Led initiatives resulting in highest ever amount of "active members" 8m+ and NPS growth +9%- Designed the end to end Flybuys customer journey.
2021 - 2023
~2 yrs
Senior Marketing Manager – Customer Management
Responsible for customer experience design and delivery including 1:1 personalised marketing, lifecycle experiences, customer events and promotions, loyalty program, content marketing & SEO and social media.
2020 - 2021
~1 yr
Customer Lifecycle Lead
Leading strategy and execution for the Medibank customer lifecycle journey (3.7m members) delivering personalised and automated customer campaigns, journeys and digital experiences leveraging marketing technology to drive acquisition, member engagement, loyalty and retention.Building and coaching a team of digital marketing managers working cross.
2018 - 2020
~2 yrs
Digital Marketing Strategist
Delivering strategic commercial and digital marketing transformation projects building and coaching a team of 4 CX strategists, content marketers and digital marketing experts.Key projects include:- Launch of Salesforce marketing cloud and marketing automation journeys- Design triggered communication- Integration of Salesforce CRM, Marketing Cloud and.
2018 - 2018
Digital Marketing & Cx
Digital Marketing at Loud&Clear (Avanade) a full service digital agency.Helping clients to achieve brand and growth objectives through data driven marketing.Responsible for strategy and execution of digital initiatives and projects.Responsibilities include CX Strategy, data and analytics, marketing proposition development, SEO/ SEM, Google analytics and.
2017 - 2018
~1 yr
Head Of Digital & Ecommerce
Head of Digital Marketing at Beautifinda, an ecommerce startup marketplace for the beauty and wellness industry.Manager of digital team of 6 launching brand to market.Responsible for CX Strategy, site build, customer acquisition and digital marketing.E-Commerce integration partnering with Braintree.Growth marketing through SEO, Adwords, You Tube, Facebook.
2015 - 2017
~2 yrs
Strategy Manager
Experience strategist as part of in-house agency team (News Corp Studios) working across brands such as news.com.au, taste.com.au, theaustralian.com.au and bodyandsoul.com.au.Led strategic planning for major client campaigns for NAB, Holden, BMW, Coles, Office Works, Bunnings, Tourism Tasmania, Federal Government, Myer and Sportbet.
2012 - 2016
~4 yrs
Strategy Manager
Led Data and Advertising Strategy achieving business growth of over 31% Digital advertising strategyDevelopment and launch of REA Media brandAnalytics and dataStrategic brief responcesGo To Market ManagementPartnership developmentAdvertising ResearchTactical Initiatives DevelopmentSales Communication & CollateralTrade marketing
2007 - 2012
~5 yrs
3 education records
James Mcintyre education
Education record
Marketing Week Mini Mba With Mark Ritson
Bachelor Of Business, Marketing And Management
Swinburne University Of Technology
Vce
Melbourne Grammar School
FAQ
Frequently asked questions about James Mcintyre
Quick answers generated from the profile data available on this page.
What company does James Mcintyre work for?
James Mcintyre works for JMCX.
What is James Mcintyre's role at JMCX?
James Mcintyre is listed as Principal Consultant - Customer Experience and Growth at JMCX.
What is James Mcintyre's email address?
AeroLeads has found 1 work email signal at @news.com.au for James Mcintyre at JMCX.
What is James Mcintyre's phone number?
AeroLeads has found 2 phone signal(s) with area code 138 for James Mcintyre at JMCX.
Where is James Mcintyre based?
James Mcintyre is based in Greater Melbourne Area, Australia, Australia while working with JMCX.
What companies has James Mcintyre worked for?
James Mcintyre has worked for Jmcx, Jmc Marketing, Wesfarmers Onedigital, Cashrewards, and Flybuys (Loyalty Pacific).
How can I contact James Mcintyre?
You can use AeroLeads to view verified contact signals for James Mcintyre at JMCX, including work email, phone, and LinkedIn data when available.
What schools did James Mcintyre attend?
James Mcintyre studied at Marketing Week Mini Mba With Mark Ritson.
What skills is James Mcintyre known for?
James Mcintyre is listed with skills including Digital Media, Online Marketing, Online Advertising, Digital Strategy, Analytics, Digital Marketing, Business Planning, and Customer Insight.
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