Michelle Mcintyre Email and Phone Number

Balancing all accounting ledgers to the financial statement and submitting to Chrysler monthly.Supervising office staff in accounts payables, accounts receivables and customer service.Calculating and filing monthly sales and use tax and processing all tax payments. Analyzing past financial data compared to current to optimize business strategies with owners and general manager.Facilitating new employee onboarding and managing all correspondence with insurance and 401K companies.Processing weekly payroll and monthly commission pay.Collaboration with warranty clerk and processing reimbursements for warranty work. Processing vehicle titling and registration with the State of Michigan. Annual renewal of all licenses and certifications.

Processing all financial transactions for the City's street lighting system (including private development & public road projects), electrical distribution circuits, pole line & duct system, fiber network & small cell 5G towers.Monitoring O&M activities as well as capital investments to optimize budget projections with leadership.Utilizing Cityworks GIS, SQL, MS Excel and SharePoint to analyze data and generate reports for executive management.Improving department efficiency by reviewing current procedures, scripts & reports and discussing findings with supervisors to establish solutions.Writing, testing, updating, and implementing standard operating procedures (SOP) and training new employees.

Coordinated with neighborhood associations, community leaders and local contractors to organize clean-up days and business district improvements.Scheduled and billed for public works services at special events through coordination with the Office of Special Events and local organizers.Developed and implemented a new fee schedule for City services at special events.Utilized Routeman software and MS Excel to gather data and create reports for presentations.Analyzed and updated customer service scripts and conducted training sessions with 311 customer service agents.Used Accela to input data, send notices and invoices and maintain municipal code violation updates on property tax records.Communicated via radio to assist refuse and recycling truck drivers with issues on their routes.

Helping community members who are at risk for type 2 diabetes live to their full potentials through the "My Choice . . . My Health" diabetes prevention program.

Secured 550+ clients representing approximately $110,000 of revenue in 2015.Promoted and represented Neurocore at trade shows, expos and conferences.Tracked and analyzed marketing campaigns using MS Excel, Salesforce and Pardot CRM software programs.Built partnerships with physicians’ offices, educator groups and other clinics by coordinating events and giving presentations.Trained newly hired clinicians and program consultants in neurofeedback, Salesforce CRM and trade shows.Designed, edited, printed and distributed digital and printed marketing materials for brand management.

Administered EEG biofeedback (neurofeedback) therapy sessions with clients ranging in age from 4-84 years old.Guided clients in breathing exercises to achieve peak brain performance and heart rate variability cohesion.Led initial assessments by collecting & processing bio-data, and providing clients with insight on their results.Upheld knowledge of HIPPA guidelines to ensure client confidentiality.Trained incoming EEG technicians at multiple clinics.Served as the lead technician (clinic manager) at the Okemos clinic.

Created, updated, and managed content on website, blog, and other social media sites to improve SEO and in-store traffic.Generated 300+ Twitter followers, 900+ Email Subscribers, 1000+ Facebook Fans, 80+ Instagram Followers.Captured and edited photos of events and products & created new content to be used in digital publications.Wrote and distributed press releases to local media; managed over 900 monthly e-newsletter subscribers using Mail Chimp.Designed and coordinated printing and distribution of flyers for events and offers.

Recruited businesses in the East Lansing and Ann Arbor areas to participate in Creative Endeavors' on-campus and onlineWelcome Week 2012 campaigns at Michigan State University and the University of MichiganGenerated $24,000 in revenue through new business acquisition in less than four months

Learned the duties of a neurocore technician through observation, hands-on training and personal study.

Designed packages to suit incoming subscribers' needs and to incorporate top-down selling techniques.Guided subscribers in bill payments/inquiry and troubleshooting digital cable converters/remotes.Scheduled technician service visits.

Created content and managed accounts on all key social media sitesPromoted DJ services via record stores, bars/night clubs, and radio stationsBooked DJ performances, parties and video/photo shootsRecruited new talent to develop projects with current artistsSold event and music video sponsorships to local businesses

Provided hospitality services to South Complex’s 2000+ Residents.Assisted in the administration of lock-change orders and bus pass sales.Trained new service center employees.