Michael Lapointe Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Calgary, Canada Area

Account Executive for group and season ticket sales at Calgary Sports & Entertainment, representing the Calgary Stampeders Football Club (CFL) and Calgary Roughnecks (NLL) brands for CESC.The Group Sales team engages with a variety of community-based and corporate partners across a variety of sectors, including youth sports and non-profit organizations, ensuring unique, creative, and cost-effective experiences to promote and support employee/member engagement, business development, and… Show more Account Executive for group and season ticket sales at Calgary Sports & Entertainment, representing the Calgary Stampeders Football Club (CFL) and Calgary Roughnecks (NLL) brands for CESC.The Group Sales team engages with a variety of community-based and corporate partners across a variety of sectors, including youth sports and non-profit organizations, ensuring unique, creative, and cost-effective experiences to promote and support employee/member engagement, business development, and client retention strategies. With a strong passion for the sports industry, Mike seeks to provide memorable experiences for those interested in corporate entertainment and community group outings . His high energy, focused approach and strong listening skills ensure to meet the needs of those looking for the ultimate sporting experience here in Calgary, Alberta. Show less

Calgary, Canada Area

ResponsibilitiesDistance Communication •Monitor and manage communications with customers via telephone and email interactions •Use, support, and help maintain CRM (Customer Relationship Management) software as well as other internal tracking methods •Conduct calling and email campaigns, making follow up calls, and send correspondence. •Use marketing materials and sales initiatives to create new touch points with potential students •Assist with the successful delivery of… Show more ResponsibilitiesDistance Communication •Monitor and manage communications with customers via telephone and email interactions •Use, support, and help maintain CRM (Customer Relationship Management) software as well as other internal tracking methods •Conduct calling and email campaigns, making follow up calls, and send correspondence. •Use marketing materials and sales initiatives to create new touch points with potential students •Assist with the successful delivery of training courses through supporting student registration, enrollment management, and enabling student participation in coursesProducts and Services •Take a proactive approach to understanding product and service information •Consistently apply style, formatting, and process guidelines •Conduct quality control reviews at various stages •Collaborate with team members to define objectives, guide processes, and engaging interactions within project constraints •Contribute to a systematic design and development model to improve resources and minimize the development time for future materialsCompetencies• Highly developed verbal and written communication skills • Ability to communicate to all levels of the organization and clients • Solid negotiation, conflict resolution, and people management skills • Ability to communicate to diverse audiences, especially those with poor computer skills • Strong research and organizational skills with attention to detail • Team-oriented with an ability to work in a highly collaborative environment • Ability to work on multiple, concurrent projects • A strong understanding of standard applications such as Word, Excel, and PowerPoint • Proven document development and formatting skills • Ability to understand, clarify, define, and document technical processes visually and through text • Ability to problem solve and identify potential areas for improvement • Knowledge and skills required to present technical and procedural content clearly and simply Show less

Calgary