Mckalin Olsen Email & Phone Number

Draper, Utah, United States

• Positioning Skills, ACG, and Flow as a strategic partner in growth and development
• Value engineering to prove the ROI of our product
• Setting up and running Pilots & POC’s
• Answering RFI security questionnaires
• Collaborating internally to innovate our processes and content
• Hold frequent 1:1’s with employees across the organization

Draper, Utah, United States

American Fork, Utah, United States

• Lead a Scrum development team through the SDLC and Scrum ceremonies
• Assist companywide prioritization activities
• Lead discovery, UX/UI, testing, and implementation activities
• Coordinated and lead user experience sessions
• Communicating project status and deliverables to global, matrixed internal and external users
• Filled roles in our department through sourcing, screening, and interviewing candidates

Downtown Salt Lake City

• Defining project deliverables and gaining buy-in from Director and VP level management
• Given the lead on finding new talent within our team
• Presenting projects milestones, deadlines, risks to all levels of Management
• Partnered will all lines of business to move a variety of projects forward including IVR, SSO, Capital Asset Management, and Training platform projects
• Cross-training of future SME’s to define requirements, roadmaps and navigate roadblocks

Downtown Salt Lake City

• Interviewed and gathered requirements for the intake and discovery of potential new projects
• Held user interface and experience sessions to build Oracle Unifier for the business
• Mapped out complex processes to explain the intricacies of how data flows within the IT department
• System Administrator and developer for Oracle Unifier, P6, and Analytics

Draper, UT

• Led backlog grooming sessions and assisted with sprint planning sessions and daily stand ups
• Relentless at removing roadblocks for the development team
• Owned the collection, prioritization, and reporting of bugs found during Beta testing
• Delivered global projects that spanned across multiple CRM’s which impacted 15K+ employees
• Led product roadmap decisions which resulted in millions of dollars in savings

Orem, UT

• Assisted Product Owners in compiling an extensive product backlog, then helped with backlog grooming
• Became the subject matter expert for all billing and technical issues after working only 3 months
• Effectively handled corporate escalations via phone, managed social media outlets and email campaigns
• Top salesperson for upgrading our existing clients and selling our Family Tree Maker software
• Technical expert in diagnosing software issues related to Family Tree Maker

Pleasant Grove, Utah

• Consultant between Sales and Onboarding for hundreds of Dentists, Medical offices, Halloween shops, and Auto shops to analyze the current needs related to APT’s product offering
• Managed the relationship while the install was being done, getting their equipment and training as needed
• Partnered with billing and finance departments for the RFI & RFP process.
• Assisted in training of the Sales team to best showcase APT’s product offering

Overland Park, KS

• Lead product demonstrations and managed campaigns
• Supported the cross-training of new employees to advance them in selling more product lines
• Opened the Iowa/Nebraska market
• Full cycle recruiting including hiring, onboarding, and training outstanding talent

Bachelor Of Business Administration (B.B.A.), Sales And Sales Management

Minor in Human Resources

Associate'S Degree, Business Administration, Management And Operations

Activities and Societies: SIFEStudied Business Administration with a minor in HR

Education record