Ryan Johnson Email & Phone Number

Tampa, Fl, Us

In my role as Manager of Product Development at Greenway Health, I am responsible for leading product development initiatives and guiding products through every stage of the software development lifecycle. I focus on proactively identifying and addressing challenges while seizing opportunities for improvement, ensuring our work aligns with Greenway Health’s mission and business objectives.Key Responsibilities:Product Guidance & Vision: I provide strategic oversight on product design, emphasizing user experience and product maturity to ensure alignment with Greenway Health’s long-term goals.Cross-functional Leadership: My role involves offering leadership, vision, and strategy to development teams, fostering alignment with immediate and future business needs. I coordinate closely with diverse teams, vendors, contractors, and international partners to meet project objectives.Architectural Excellence: I lead the development and enhancement of architectural frameworks to ensure high-quality, efficient system delivery that meets business objectives.Global Team Management: Managing globally distributed scrum teams, I foster effective collaboration across multiple locations to drive technical excellence.Operational Guidance: I guide cross-functional activities across design, engineering, Quality Assurance, and Development Operations, ensuring a comprehensive and coordinated approach to product development.

Operating at the intersection of digital transformation and modern engineering, AgileTech Solutions (formerly 1:1 Agile Coaching) offers expert consulting and advisory services, specializing in strategic innovation, solutions architecture as a service, and agile/lean methodologies. We help clients streamline operations and optimize IT performance, fostering sustainable and resilient success in an ever-evolving digital landscape.Agile and Cloud Transformation: Led cloud adoption initiatives for diverse clients, leveraging 15+ years of Agile expertise and 8 certifications (including ICAgile Coach and PSM-I). Streamlined project workflows using SAFe, reducing deployment cycles to 60 minutes.Data Analytics Development: Designed and deployed data analytics platforms (Azure, OpenAI, Databricks), accelerating business intelligence. Reduced data loading/ETL processes from 7 hours to 45 minutes.Infrastructure Scalability and Efficiency: Directed cloud migrations on AWS and Azure, enhancing scalability and efficiency. Reduced deployment times from 3 hours to 1 hour and increased system availability from 80% to 95%, significantly improving post-migration defect resolution.Agile Coaching and Technical Leadership: Led Agile transformations using Scrum, Kanban, and SAFe, boosting team velocity. Reduced feature release intervals from 6 sprints to 2.Enterprise Data Analytics Platform: Developed custom data analytics platforms, cutting data processing times from 48 hours to 8 hours, enabling real-time insights for faster decision-making.AI-Driven Solutions: Transitioned legacy AWS ElasticSearch to Azure AI Search, improving healthcare data querying accuracy by over 80% through OpenAI models and automated workflows.Services:Solution Architecture as a ServiceInnovation Strategy & Digital RoadmappingAgile Coaching as a Service

Dallas, Texas, Us

Leading Tax fintech firm - 90+ million digital tax filingsProduct Innovation & Development of TaxAct’s flagship products, helping transform the tax filing process into an omni-channel, responsive user experience, increasing customer satisfaction and doubled YoY new customer acquisition (DIFM).Data Automation Platform: Spearheaded the development of an AI-driven document processing platform using Azure Cognitive Services and AWS Textract. Leveraged serverless computing with AWS Lambda and Azure Functions, optimizing data storage with MS SQL Server, PostgreSQL, MongoDB, and AWS S3, resulting in faster and more accurate data analysis.Cloud Architecture & Digital Transformation: Architected cloud solutions that improved application performance by 30% and reduced operational costs by 20%. Assisted AWS cloud modernization and helping reduce infrastructure costs by over 25%.Genesys Cloud Integration: Integrated Genesys Cloud for call center management, reducing average customer wait times from 30 minutes to 5 minutes, significantly improving customer service efficiency.Improved access to tax experts, resulting in a 25% faster E2E filing time and at least a 30% reduction in abandoned tax filings.Advanced Technology Adoption: Implemented modern engineering practices, including decoupled design, containerization, and serverless computing, increasing product scalability by 30% and achieving 2x more stretch goals.Culture of Innovation: Fostered a culture entrepreneurship through creative problem-solving and rapid iterationTechnologies Used: .NET, Web API, MVC Asp.Net, Angular, Vue.js, React, Docker, AWS ECS/EBS/S3/SQS/SNS/ Lambda/Fargate/CloudFormation/Kinesis/API Gateway/Elastic Beanstalk/Textract, Azure Forms Recognizer, Google Vision, Azure DevOps, Genesys Cloud, Grafana, Prometheus, OTel Framework, GraphQL, Confluence, MySQL, PostgreSQL, SQL Server, Jira, YAML, SonarQube, Bash, YAML, Kubernetes, PowerShell, Python

Seattle, Washington, Us

Project Leadership and Delivery:Led teams to extraordinary productivity, consistently exceeding challenging delivery timelines.Strategically managed long-term projects, some extending over 18 months, significantly boosting client success.Enterprise Solutions and Cloud Projects:Directed major projects for Fortune 500 companies, generating over $25 million in billable work.Helped co-found the Houston Digital Studio, transforming it into the network's most profitable studio.Innovation and Methodologies:As Mindset Leader for Full-Stack Development, implemented innovative methodologies and technologies, enhancing project quality and efficiency. targeting JS Frameworks (Angular, Vue.js, React)Talent Acquisition and Management:Served as a panel member for operations-level interviews, assessing over 100 in-house & external candidates, influencing critical HR decisions.Contributed to the sales effort with ~$10 million in total sales, including drafting RFP responses and proposing sales initiatives.Career Development and Coaching:Acted as a Career Adviser/Coach within the Software Engineering Talent Community, guiding managers' career development and advancement.Awards and Recognition:Rock Star Award: Recognized for achieving high performance levels and leading teams with excellence. Awarded for outstanding leadership and consistently delivering exceptional results.Superhero Awards: Received multiple accolades for excellence in developing people, highlighting my commitment to team growth and professional development.Technologies Used: .Net, Web API, Angular, Vue.js, React, .NET Core, Docker, Azure DevOps, SQL Azure, IoT Streams / Event Hubs, Data Factories, Data Lake, & Databricks, Oracle, SharePoint, M365, Power Platform, `curl` (Client for URLs), Microsoft LUIS, Open AI, Google Vision, Xamarin, ESB, Graphi/GraphQL, Materials-based Design, Azure Logic Apps, Azure IAM, Boomi: Flow, Master Data Hub, EDI, React Native, Flutter

Seattle, Washington, Us

Senior Leadership, Solutions Development - Microsoft Technology StackKey Roles and Achievements:Business Development and Sales Cycle Management:Collaborated with business development executives throughout the sales cycle, significantly contributing to securing and delivering high-revenue services.Oversaw solution design, proposal creation, staffing planning, and led delivery efforts.Agile Practices and Team Leadership:Specialized in coaching organizations and large teams in agile practices, optimizing methodologies for efficiency and value.Led multiple high-performing teams, consistently meeting stringent delivery targets in challenging environments.Managed long-term projects with 20+ on-shore and off-shore resources, exceeding production goals for Fortune 500 companies.Served as the technical lead for multiple enterprise distributed systems, defining requirements, coding then testing large portions of the application.Sales Support and Client Engagement:Actively contributed to direct and indirect sales opportunities, crafting RFP responses, and engaging in client presentations.Played a crucial role in deal shaping by refining proposals and strategies.Developed post-sales transformation roadmaps and strategic initiatives, providing thought leadership to top-tier clients.Career Adviser/Coach in Software Engineering:Served as a Career Adviser/Coach for managers, overseeing their professional development within the Software Engineering Talent Community.Conducted performance reviews, guided through promotion cycles, and assisted in setting and achieving career goals.

Seattle, Washington, Us

Manager, Solutions Development - Microsoft Technology StackProject Leadership and Design Thinking:Managed numerous large-scale software development projects, initiating with a design thinking-driven envisioning process.Consistently delivered sophisticated and robust software solutions, focusing on user-centric design and robust architecture.Technical Expertise and Software Development:Specialized in developing custom software solutions using the Microsoft technology stack and broader web ecosystem.Expertise spanning both technical development and project management, leading cross-functional teams in diverse software projects.Multifaceted Role in Project Delivery:Combined roles of delivery lead, project manager, and technical lead, ensuring cohesive project progression.Oversaw projects in Business Intelligence, User Experience, Application Development, and Collaboration.Ensured successful integration and completion of projects across various domains, leveraging technical and leadership skills.

Addison, Tx, Us

Solution Architect in the Microsoft Service LineTeam Leadership and Performance:Established and led multiple high-performing teams, significantly enhancing speed and productivity under challenging conditions.Consistently met and exceeded stringent delivery targets, demonstrating exceptional team performance.Custom Software Solutions for Fortune 500 Companies:Led the design and construction of bespoke software solutions, generating millions in billable revenue.Managed diverse teams of 5-8 members, blending internal staff with client resources effectively.Project Management and Strategic Planning:Defined service level agreements, conducted solution analyses, and performed risk assessments.Devised and managed implementation strategies for distributed systems, ensuring smooth client transitions to application management and support.Notable Project Achievements:Directed a large-scale enterprise SharePoint migration for the USA's largest metallurgical coal producer, impacting over 15,000 users as part of a multi-million-dollar program.Led the development of a specialized SharePoint Optical Character Recognition Scanning Solution for Medical Billing and Document Processing, showcasing innovation in addressing niche market requirements.

Dublin 2, Ie

Global Lead / Team Management and Project Leadership at Accenture's CIO GroupAs part of Accenture's CIO Group, a global IT organization leading in innovation, I managed three global teams totaling 22 full-time employees across Bangalore, Chennai, Mumbai, Manila, Buenos Aires, and Chicago. Team 1 - Reporting Architecture Services (RAS):Led a team of 6 solution architects, supporting a user base of over 300,000.Focused on vital business applications, consolidating self-service analytics and reporting portals for internal functions such as strategy, consulting, digital transformations, and more.Team 2 - Reporting Support Services (RSS):Managed 16 support engineers, recognized for enhancing tactical services and infrastructure management.Developed a unified tooling framework, providing crucial support across various growth platforms and geographical areas.Team 3 - Travel Reporting & Analytics:Directed the implementation of a new analytics platform for monitoring and optimizing travel expenses.The platform integrated corporate credit card statements, overseeing over $500 million in annual travel spend, identifying cost-saving opportunities.

Us

Key Professional AchievementsOffshore Capabilities and Outsourcing Initiative:Initiated and managed a venture with a Moscow-based software firm, successfully establishing offshore capabilities.Achieved a significant 70% cost reduction in the development of new applications through effective outsourcing strategies.Web-Based Learning Management System Development:As the lead software architect, played a pivotal role in creating a web-based Learning Management System (LMS).The LMS focused on training the Neuric Brain, our proprietary AI modeled after IBM Watson, marking a key innovation in AI-driven learning.Rich Internet Application for US Armed Forces (Prototype):Spearheaded the development of a custom Rich Internet Application (RIA) LMS for the US Army.Designed the system to be device-agnostic and function in disconnected modes, enhancing learning experiences under network constraints.This system was later recognized and branded as the Athena learning tool, exemplifying forward-thinking in educational technology.

Birmingham, Al, Us

Key Achievements in Commercial Banking LeadershipInitiatives in Capability Building and Cost Reduction:Led initiatives to enhance application capabilities and reduce costs, coordinating with operations and retail departments to establish industry-aligned quality standards.Developed new coding and user experience benchmarks, including accessibility and responsive UI.Responsible for data scrubbing and report communication, ensuring client confidentiality.Involvement in Merger and Acquisition:Played a key role in the BBVA Compass acquisition of Guaranty Financial Group, managing cross-functional teams and workstreams.Focused on the rationalization and migration of critical business applications, coordinating with subcontractors and internal resources.Process Analysis and Continuous Improvement:Streamlined vendor onboarding and annual audits, implemented knowledge-based solutions, and enhanced document collaboration platforms.Achieved a 30% reduction in development time by defining new internal web standards.Leadership in IT Initiatives and Vendor Management:Led a major IT initiative as Team and Technical Lead for a new Vendor Management System.Achieved improved resource management, contract audits, and service contract oversight, enhancing operational and financial KPIs.Improved process management for vendor vetting and increased visibility into level 1 escalations for service contracts.

Professional Experience (1998 - 2007)Technology Consulting (Software Developer) - 3 Years:Worked with clients like Trane.com on commercial websites, advanced pricing systems, and inventory tracking systems.Achievements: Streamlined the pricing system for offline/local execution, resulting in significant cost savings.Web Design & Data Engineering - 2 Years:Developed enhanced web solutions for Brookshire Grocery Co., focusing on user experience and efficient data management.Launched innovative online circulars and shopping lists, significantly improving customer engagement.Helped implement the customer-facing wireless networks in Brookshire's retail locations.Systems Integration/Network Administration/SMT Programming - 2 Years:Led systems integration and network administration for the nation's largest independent telecom equipment service provider.Achievements: Programmed SMT for pick-and-place machinery, doubling velocity and throughput.Telecom Switching Equipment Engineer - 2 Years:Worked on reverse engineering Nortel Switching Telecommunications equipment for international sales customers.Organizations Worked With:Temple-InlandBrookshire Grocery CompanyAccor North AmericaSIVAD Consulting ServicesProperty Automation SoftwareNucor SteelInter-Commercial Business SystemsCertech (Cerplex Group)

Master Of Science, Information Systems

Bachelor Of Science, Computer Information Systems

General Education

High School Diploma