Marketing Associate
Current* Interact directly with our customers by providing product and service information.* Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, etc.* Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.* Coordinate problem resolution with appropriate departments.* Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.* Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.