Ryan Mckelleon Email & Phone Number

Rocklin, Ca, Us

California, United States

Seattle, Washington, United States

Rocklin, Ca

Seattle, Washington

Seattle, Wa

Seattle, Wa

• Supervision of specialists directly reporting in assigned zones• Record keeping and submissions of attendance, counseling, and reviews• Daily reports of all activities campus wide and escalation of discrepancies and incidences• Deployment and recovery of special event equipment such as PLUs• Timely Alarm response to all local sites when necessary• Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment

Seattle, Wa

Badge Reserve Operator (2014 - Present)• Assisting company employees in all concerns that pertain to safety and security• Conducting ongoing review of multiple systems and sources to detect potential risks• Monitoring travel safety and security of company’s employees• Investigating alarms and responding by sending patrol, or alerting Fire services or Police as needed• Notifying and coordinating corporate response by distribution of advisories and other communications• Compiling daily reports and incident reports• Conducting in-depth risk analysis for locations or events• Presenting complex risk scenarios to corporate managers• Provides back-up, support, and on-call function as-needed• Managing Access control levels via Lenel Systems• Verification and input of vendor “passdowns”• Mass printing of employee, temp, and contractor badges• Passport photos and printing• Mass on boarding and photo shoots of all new employees• Handles all phone calls pertaining to badge related inquiries

Seattle, Wa

• Patrol assigned post on foot to maintain visibility and observe possible unusual activity• Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety• Ensure that daily administrative documentation is kept concise and complete at all times• Investigate security related accidents/incidents, interview witnesses, complaints, and victims.• Timely Alarm response to all local sites• Responsible for ensuring that all employees, suppliers, and visitors on campus have proper company issued identification• Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment• Crowd control and assisting Police Department/Fire Department/EMS or other officials during these processes.

Roseville, Ca

• Hiring and scheduling of a 40+ associates across 4 departments (Golf, Laser Tag, Go-Karts, and Arcade)• Training of a 40+ associates across 4 departments (Golf, Laser Tag, Go-Karts, and Arcade)• Directly oversee Shift Supervisors and associates, while maintaining the main escalation path for issues that are not solved at a local level.• Respond in a timely manner to emergency events, issues, staffing deficiencies, and customer requests.• Provide excellent customer service throughout the workforce and manage employee requests that continuously meet the customer's needs.• Assist with the development of site post orders and procedures.• Directly reported to the General Manager and President of Golfland Entertainment, Inc.

Roseville, Ca

• Maintaining multiple servers (Register, Credit Card, DC, C.O.R.E. Arcade, File Maker, and Phone)• Creation of new registers and installation.• Creation, removal, and merger of all Roseville Employee Users.• Maintenance and training of the Time Clock machine and user profiles.• Maintenance and training of the employee hiring system.• Maintenance and training of the SunSplash Season Pass system.• Creation and installation of all office computers and there maintenance.• Computer Programming of Employee Time Clock Correction system.• Installation of network controllers, wires, and switches.• Firewall maintenance and VPN tunnels.• Customer Wireless access.• Website management (i.e. banners, descriptions, hours of operation, and pricing)

Roseville, Ca

• Installation of video equipment, servers, cameras, and motion sensors.• Installation of coax wire, ethernet wire, and power lines to all equipment.• Repairs of damaged or malfunctioning equipment (i.e. cameras, remotes, and computer systems)• Weekly reports on employee activities and random audits.• VPN network connection to multiple sites.

Roseville, Ca

• Responsible for the maintenance, repairs, and cosmetic condition of the 200+ arcade machines.• Minor Cash Register repairs and receipt printer repairs.• Weekly Coin collections and accounting.• Installation and upkeep of the video game server remotes (C.O.R.E.) responsible for accessing and managing game card accounts.• Main conduit of customer service requests.

Mass Communication/Media Studies

Education record