Ryan Mckelleon Email & Phone Number

California, United States

Seattle, Washington, United States

Rocklin, CA

Seattle, Washington

Seattle, WA

Seattle, WA

• Supervision of specialists directly reporting in assigned zones
• Record keeping and submissions of attendance, counseling, and reviews
• Daily reports of all activities campus wide and escalation of discrepancies and incidences
• Deployment and recovery of special event equipment such as PLUs
• Timely Alarm response to all local sites when necessary
• Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment

Seattle, WA

• Badge Reserve Operator (2014 - Present)
• Assisting company employees in all concerns that pertain to safety and security
• Conducting ongoing review of multiple systems and sources to detect potential risks
• Monitoring travel safety and security of company’s employees
• Investigating alarms and responding by sending patrol, or alerting Fire services or Police as needed
• Notifying and coordinating corporate response by distribution of advisories and other communications

Seattle, WA

• Patrol assigned post on foot to maintain visibility and observe possible unusual activity
• Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety
• Ensure that daily administrative documentation is kept concise and complete at all times
• Investigate security related accidents/incidents, interview witnesses, complaints, and victims.
• Timely Alarm response to all local sites
• Responsible for ensuring that all employees, suppliers, and visitors on campus have proper company issued identification

Roseville, CA

• Hiring and scheduling of a 40+ associates across 4 departments (Golf, Laser Tag, Go-Karts, and Arcade)
• Training of a 40+ associates across 4 departments (Golf, Laser Tag, Go-Karts, and Arcade)
• Directly oversee Shift Supervisors and associates, while maintaining the main escalation path for issues that are not solved at a local level.
• Respond in a timely manner to emergency events, issues, staffing deficiencies, and customer requests.
• Provide excellent customer service throughout the workforce and manage employee requests that continuously meet the customer's needs.
• Assist with the development of site post orders and procedures.

Roseville, CA

• Maintaining multiple servers (Register, Credit Card, DC, C.O.R.E. Arcade, File Maker, and Phone)
• Creation of new registers and installation.
• Creation, removal, and merger of all Roseville Employee Users.
• Maintenance and training of the Time Clock machine and user profiles.
• Maintenance and training of the employee hiring system.
• Maintenance and training of the SunSplash Season Pass system.

Roseville, CA

• Installation of video equipment, servers, cameras, and motion sensors.
• Installation of coax wire, ethernet wire, and power lines to all equipment.
• Repairs of damaged or malfunctioning equipment (i.e. cameras, remotes, and computer systems)
• Weekly reports on employee activities and random audits.
• VPN network connection to multiple sites.

Roseville, CA

• Responsible for the maintenance, repairs, and cosmetic condition of the 200+ arcade machines.
• Minor Cash Register repairs and receipt printer repairs.
• Weekly Coin collections and accounting.
• Installation and upkeep of the video game server remotes (C.O.R.E.) responsible for accessing and managing game card accounts.
• Main conduit of customer service requests.

Mass Communication/Media Studies

Education record