- Develops promotional, interactive content for BOGO tables, bringing in over 70% new profit for select titles- Tracks popularity of fiction titles on social media to identify trends and help manage demand- Establishes rapport with regular/new customers to deliver outstanding customer service, contributing to increased sales- Keeps to corporate standards for visual appeal through shelving and reorganization of books- Responsible for all aspects of greeting cards from ordering, displaying, and other types of promotions- Handles all incoming school orders to ensure students had availability of books when needed- Trained most new employees in the last four months, including cafe operations

- Worked with twins in two different second grade classes to keep the schedules, stay focused, and learn second grade curriculum while home during the pandemic- Taught in a manner that both children with learning disabilities could understand- Made sure all computer and Zoom sessions were working and active during school hours

- Received early cuts of TV shows for audience review of themes, script quality, casting, and visual effects

- Used knowledge gained as a student worker in this office to further grow the program- Wrote and copyedited press releases, mass emails, and scripts to ensure a cohesive Denison brand- Designed pages and edited the 100-pg First-Year Guide using InDesign; gathered requirements from 30+ offices to create promotional and advertising content throughout the year, resulting in a 40% increase in freshman participation- Reduced office costs by personally designing promotional content for all the mentioned documents, which eliminated the cost of hiring an outside resource - Updated written content directly on the university website, using HTML, when COVID-19 dictated quick turnaround - Acted as interim program coordinator for 5 months during hired program coordinator’s maternity leave - Managed 6 student workers, with tasks including scheduling, daily assignments, training, and professional etiquette; implemented new conflict resolution protocol and provided performance feedback to peer manager, resulting in a more cohesive workplace

- Coordinated 6 summer orientations per year, collaborated with 30+ departments across campus to ensure a seamless and positive experience for both parents and students visiting Denison - Initiated a tracking system for student registration and payments using Excel saving 10 hours on a weekly basis- Edited copy of Denison’s First-Year Notebook and edited departmental copy for university website- Organized and planned engaging student activities for 600+ first-year students each year, and developed new interactive programming in collaboration with the Dean based upon participant feedback from previous programming to create a richer first-year experience

• Help tutees find better, more personal approaches to learning German• Review grammatical mistakes and edited formal writing• Practice fluency and immersive speaking techniques

- Relaunched the Denison chapter and managed a team of 20+ college students as Denison’s Campus Correspondent for Her Campus, an online lifestyle blog site devoted to collegiate women- Reached over 10,000 page views within first three months of launch- Promoted team via social media outlets like Twitter, Facebook, and Instagram- Held weekly team meetings and discussed ways to promote community engagement- Managed executive board staffing and delegated weekly tasks- Produced weekly emails and managed crises in a calm, respectful manner- Trained and hired writers, as well as future presidents; staff grew by 50%- Wrote over 20 articles with content pertaining to collegiate women over the span of 24 months- Read over copy to ensure complete and thorough content followed HerCampus and creative licensing standards, as well as grammar and style

- Collaborated with a small group of dedicated employees to foster an idyllic tourist experience- Presented a 10-15 minute speech on Jane Austen’s life and family in front of large audience- Nurtured relationships with various foreign schools and local organizations- Calculated accurate profit information at the close of each day- Translated the introductory speech and answered questions for native German speakers

- Conducted social media outreach daily using Facebook and Instagram to increase interaction to 60% with alumni, current students, and prospective students, and used page analytics to decide on content to inspire conversation - Authored the Instagram story campaign “Week with ASE!” to drive traffic and engagement for prospective students- Engaged current ASE student body to attend various events around the community of Bath, offering enrichment and other exciting opportunities to grow relationships and appreciation for the host community