Promoted from intern to team lead; managed five interns for BYU on-campus internshipTrained interns on writing credit reports, pulling financial data from Bloomberg, performing credit, risk, and portfolio analysis, and arriving at buy/hold recommendations on bonds Performed quality control on all credit reports written by interns and submitted to portfolio managers

Performed credit risk analysis on bonds in order to drive portfolio decision-making Wrote credit reports using macro economic data, corporate bond returns analysis, financial data, etc.Generated financial ratios using financial software to evaluate companies’ financial statusBuilt reports for home-equity loans and mortgage-backed securitiesDeveloped deep theoretical and practical understanding of financial markets

Promoted to Shift Supervisor and group leader as of Aug 2012. Trouble-shoot and diagnose tech podium and multi-media projector issues, and assist in providing computer- and technology- related services to professors and students. Instruct aid-seeking students in software-based computer skills, customizing feedback in response to individual progress and needs. Provide training/leadership for Lab Assistants strengthening human capital by providing informal development opportunities for colleagues

Voluntary, self-financed representative in Taiwan. Service oriented. Mandarin speaking. Public Relations.Developed organization and curriculum for English classes to 30+ studentsWorked as a tutor/coach with approximately 20-30 individuals per week, helping them set personal goals, developing strategies to face and overcome problemsTrained two new missionaries separately for a total 14 week period, full-time

Acted as an assistant to the manager, directly interfacing with relevant constituency to resolve concerns related to service provisioning and policy enforcementReceived frequent recognition for ability to calmly and happily deal with rude customers and help solve problemsHelped implement new policies and procedures within the parking agency, increasing range of services provided and streamlining existing processes