- Use consultative sales approach to understand customer needs and recommend relevant offerings.- Manage client correspondence and records via manual and automated methods for maximum efficiency and accuracy.- Act as a cross-functional team member, performing Customer Service and Teller duties, to accomplish team objectives and serve customer needs.- Reach out to customers after completed sales to suggest additional services or product purchases and inquire about needs or concerns.

Responsible for inventory and buying management; Act as lead visual merchandiser after being hired to introduce a clothing boutique to an already existing gift and floral shop.- Responsible for creative design for the addition of a clothing department.- Led the initiative to expand Southern Grace's product offerings, resulting in the addition of 15+ new vendor relationships.- Tracked inventory shipments and prepared spreadsheets detailing item information; Maintained complete documentation and records of all purchasing activities.- Arranged furniture to facilitate traffic flow and design objectives; Restructured company merchandising standards to increase customer traffic and product exposure.- Communicated clear expectations and goals to each team member; Supervised and directed all merchandise and shipment processing.- Maintained established merchandising standards, including window, sales floor and promotional displays.- Traveled to market, visited vendors and was responsible for merchandise selection.

- Responsible for creative design for the entire retail space.- Presented project progress and updates to the store owner, Taylor, at key points in development. - Anticipated consumer buying patterns to create a purchase and inventory plan; Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.- Interviewed and worked closely with vendors to acquire desired products; Established strong vendor relationships to maintain and support business.- Traveled to market, visited vendors and was responsible for merchandise selection.- Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.

Acted as lead visual merchandiser and social media/marketing manager for Nest Feathers Boutique in Oakwood, Georgia.- Handled logistics for bi-weekly marketing campaigns, product launches, and events.- Defined and tracked campaign effectiveness and adjusted strategies accordingly.- Preserved brand integrity by monitoring the consistency and quality of marketing content.- Executed in-season pricing strategies, including promotions and markdowns to reach a major goal of cutting the amount of sale item overstock in half.- Designed displays to make the store experience interactive, engaging and memorable; Optimized store displays and appearance via strategic merchandising.- Traveled to market, visited vendors and assisted lead buyers with merchandise selection.