Mckenzie M. Email & Phone Number

Texas, United States

Texas, United States

• Responded promptly to guest inquiries, concerns, and requests, resolving issues in a timely manner• Provided exceptional customer service to stadium guests, ensuring a positive and memorable experience• Maintained knowledge of stadium policies regarding incoming items and security measures to ensure compliance with MLB rules at all times• Cultivated strong relationships with repeat guests by recognizing them on subsequent visits and anticipating their preferences• Demonstrated effective problem-solving skills when dealing with challenging situations• Leveraged strong communication skills to effectively communicate with diverse groups of individuals from different cultures/backgrounds• Managed high volume of guest attendance at all events• Mediation of complex issues through excellent communication and conflict resolution practices

• Developed and implemented comprehensive program strategies to achieve yearly environmental goals and objectives• Collaborated with stakeholders to identify campus educational needs and develop appropriate solutions• Oversaw the planning, execution, and evaluation of all program activities and events• Established partnerships with community organizations to expand coalition reach and impact to surrounding businesses and organizations• Conducted regular meetings with community members/key stakeholders to provide updates on program progress and address challenges or concerns• Developed marketing materials such as brochures, flyers, auditory and visual PSAs, and social media campaigns to promote programs effectively• Implemented strategies for continuous improvement based on evaluation findings• Served as a subject-matter expert/resource person regarding specific areas/topics in Alcohol, Tobacco, and Other Drugs (ATOD) specifically opioid, fentanyl, and Naloxone education• Facilitated and trained 1000+ community members on current trends for opioid use/overdoses, fentanyl, and Naloxone with ages ranging from middle school to full-time professionals• Ensured compliance with grant requirements by maintaining accurate records/documentation of activities, coalition membership, and expenditures• Identified opportunities for collaboration or partnership with other organizations to leverage resources and expand program reach

Conducting research for PIRE Research Group in conjunction with the Colorado School of Mines and Universidad Nacional de Colombia. Creating literature reviews and PowerPoint presentations on different ASGM and PH aspects.

• Developed and maintained positive relationships with residents, addressing concerns and resolving conflicts in a timely manner• Demonstrated strong organizational skills by effectively managing multiple tasks simultaneously in a fast-paced environment• Mentored and trained new residence and office assistants (R/OA) on best practices for effective resident management, conflict resolution, and interpersonal connectivity• Managed resident move-in and move-out processes including inspections• Assisted in training sessions for new employees on department policies and procedures• Organized community events aimed at fostering a sense of community among residents• Co-Supervised staff of sixteen resident assistants (RAs) and four office assistants (OAs)

• Delivered engaging presentations on various health topics to individuals, groups, and communities• Conducted needs assessments to identify specific health education needs within target populations• Facilitated interactive workshops and training sessions on disease prevention and healthy lifestyle choices• Created culturally sensitive educational materials tailored to the needs of University of Texas- Arlington specific communities or demographics• Maintained accurate records of program activities, including attendance, evaluations, and outcomes achieved• Coordinated community outreach events to raise awareness about important public health issues• Stayed up to date with current research findings in the field of public health education• Worked closely with interdisciplinary teams to ensure a holistic approach towards improving community wellness• Cultivated relationships with key stakeholders such as community leaders, healthcare providers, or school administrators• Mentored junior staff members or volunteers involved in community outreach efforts

Arlington, Texas, United States

Worked as the student intern for the Peers Against Tobacco in student outreach and education. Created online campaign to interact with students and provide education on a weekly basis. Facilitated and organized the 2021 Tobacco Butt Pickup event hosted on UTA's campus.

Masters, Public Health, 3.9/4.0

Concentration in Epidemiology

Bachelor Of Science - Bs, Public Health, 3.74/4.0

Activities and Societies: Member of Peers Against Tobacco (PAT), Healthy Mavs, Mavericks for Public Health, PEER Health Educator.