Mckenzie Welch Email & Phone Number

Kailua-Kona, Hawaii, United States

Execute initial consultation via phone call or zoom meeting one month prior to the wedding to establish rapport with the couple and discuss vision, design, special requests and overall expectations.Develop a personalized wedding day timeline and distribute it to all vendors to ensure a seamless execution of services. Act as the primary point of contact for vendors to answer any questions and confirm arrival times, departures, contract requirements and day-of details.Provide coordination for the rehearsal as well as the wedding day to oversee set-up and vendor deliveries, manage the timeline, attend to the needs of the couple & wedding party and address any unforeseen issues that may arise.

Kailua-Kona, Hawaii, United States

Prepare a clean, inviting and well stocked bar for the weekly luau and other private events held on property. Record accurate orders on POS, manage cash/credit card transactions, assemble drinks according to resort standards and maintain accurate knowledge of beverage selections for guest recommendations.Perform weekly inventory, place order with the purchasing department and restock bar room with all necessary items for the following shift. Clean and organize the bar and storage area to ensure production maintains the standard of excellence put in place by the resort.Exhibit excellent customer relations by anticipating needs, establishing rapport and catering to all guest requests. Deliver a positive attitude every shift to ensure positive co-worker relationships and overall guest satisfaction.

Kailua-Kona, Hawaii, United States

Create reservations and prepare crew schedules using the FareHarbor app. Act as a point of contact for customers and crew, assisting in recording special requests, dietary restrictions or other reservation details.Maintain positive vendor relations with concierge desks at all affiliated resort locations. Respond to vendor and customer inquiries promptly and efficiently to ensure consistent bookings.Prepare lunches for private & 4-hour long charters; providing alternative options when requested—gluten free, vegetarian, etc. Restock boats and work trucks with the necessary items provided on every charter.Organize paperwork and maintain boat binders with up-to-date records for the Coast Guard. File resort vouchers and expense receipts turned in by customers and staff members to assist the accounting department in making timely payments.

Kailua-Kona, Hi

Record accurate orders, manage cash/credit card transactions and maintain accurate knowledge of beverage selections and food specials for guest recommendation.Prepare drinks according to resort standards for servers, bar guests and to-go orders both promptly and efficiently. Assisted servers by delivering food orders and clearing glassware to increase table turnover and reduce guest wait times.Perform daily inventory, place order with the purchasing department and restock bar with all necessary items for the following shift. Clean and organize the bar area to ensure production maintains the standard of excellence put in place by the resort.Exhibit excellent customer relations by anticipating needs, establishing rapport and catering to all guest requests. Deliver a positive attitude every shift to ensure positive co-worker relationships and overall guest satisfaction.

Kailua Kona, Hawaii

Welcome guests and process up to 50 incoming guests per day—including check-in payments, issuing room keys, noting special requests and providing information about the property amenities as well as local attractions.Respond to telephone and in-person inquiries, enter reservations and rental ad requests, and update client account information in a timely manner. Complete daily shift reports detailing check-ins/check-outs and input financial information for the night audit.Mange customer service issues and coordinate with maintenance, housekeeping or management to guarantee any and all complaints are resolved promptly. Establish positive rapport to ensure guest satisfaction from the day they arrive up until the day they leave property.

Greater Nashville Area, Tn

Showcase ample stress management and tact retention within a fast paced, demanding atmosphere to encourage a supportive workplace.Up-sell speciality cocktails in addition to promotional bar menu options and assist in drink preparation as necessary to ensure comprehensive productivity and exhibit an aptitude for multitasking.Interface with guests continuously to anticipate needs and provide attentive, exceptional customer service in order to create a personalized dining experience, surpass guest expectations and foster repeat patronage for the establishment.

Santa Monica, Ca

Participate in preliminary meetings and coordinate with program directors to capture meeting space needs, audio-visual equipment rentals, food & beverage services and financial budgets for upcoming functions to guarantee necessary event requirements are met and maintain overall productivity. Supervise site inspections to evaluate future use, create contracts and site memos. Assist in the design and content of event marketing materials, respond to event inquiries and ensure all program recaps, results and updates are completed in a timely manner in order to contribute to the comprehensive success of each event.Partner with vendors to reserve, purchase and effectively coordinate order deliveries as well as establish corporate event sponsorship. Manage incoming invoices and maintain constant communication with the accounting department to reduce total costs and increase event profits. Provide on-site event support to include set up, volunteer organization, program execution and final break down to assure that events ran smoothly and efficiently. Conduct post-event evaluations in order to determine ways in which future events can be improved.

Upland, Ca

Assemble reports, draft agendas, monitor outgoing correspondence, transcribe documents, audio files and create PowerPoint presentations for corporate meetings or product demonstrations. Utilize data spreadsheets to improve report organization and accuracy.Oversee daily calendar to successfully schedule meetings or appointments, coordinate itineraries, manage reservations and facilitate proper time management. Exhibit ability to excel within deadline-intensive position, ensuring on-time or early project completion.Cultivate exceptional customer rapport through flexible work availability and regular correspondence to formulate project expectations. Relay accurate status updates, deliver remarkable service and confirm client satisfaction with adequate project feedback.

El Cerrito

Supervise event logistics including invitation output, ticket sales, guest list creation and recruit volunteers to support the efficient setup, takedown and general coordination of various fundraising events, donor luncheons, staff meetings and company receptions. Demonstrate proper task delegation to assure all events operate smoothly. Initiate creative community relation strategies to promote local stewardship and utilize hospitality background to perpetuate donor, as well as vendor connections to transcend sponsorship goals. Develop a stellar reputation based on work produced and overall job performance leading to the recruitment by other departments for personal assistance. Restructure departmental bookkeeping system through the implementation of new software, standardization of input procedures and establishment of monthly reconciliation meetings with the accounting office to monitor financial status and reduce budget discrepancies.Manage the operation and data input for InResonance database to maintain accurate and up-to-date records; process gifts, generate acknowledgments and create pledge reminders in a timely manner to ensure donor satisfaction and encourage increased contributions.

United States

Execute opening and closing duties thoroughly to cultivate a superior level of service, motivate team members through example, and assure generalized shift readiness and server efficiency. Facilitate customer menu selection and demonstrate extensive menu knowledge through detailed preparation descriptions, suggestive item recommendations and consistent promotion of speciality options or additional purchases; accrue higher-ranking guest check averages and regularly outpace shift revenue goals. Achieve competent managerial dexterities by effectively prioritizing tasks to sustain keep assigned section running smoothly; integrate lucrative promotion strategies and principal company standards into the successful mentorship and evaluation of new team member performance following the promotion to Certified Trainer.

Bachelor Of Science (Bs), Hospitality & Event Management

Hospitality Studies & Culinary Arts

International Business