Mckenzie Yonago Email & Phone Number

Seattle, Washington, United States

• Built positive rapport with 200+ clients to provide a nonjudgmental, recovery-focused environment necessary to drive improvements toward successful eating disorder recovery and stabilization
• Offered routine encouragement to clients during two daily therapeutic meals and snacks to urge compliance with individual meal plans and behavior support objectives
• Supported clients through group therapies and necessary skill development to manage their eating disorders
• Provided assistance to clients in improving their day-to-day functioning in a residential environment
• Guided clients in grounding and de-escalation techniques during dissociative states

Bellevue

Insight Global is a national staffing and services company that specializes in sourcing information technology, accounting, finance, and engineering professionals and delivering service-based solutions to Fortune 1000 clients. We offer unmatched customer service by developing an in-depth understanding of client needs, providing qualified professionals, and.

Bellingham, Washington Area

• Exercised the importance of outstanding customer relations by being the initial point of contact for 100+ daily customers, providing detailed and polite service to ensure guest satisfaction and retention
• Generated, on average, $1000+ of nightly revenues during each respective waitress shift
• Worked and collaborated with 15 cross-functional team members, comprised of hosts, servers and kitchen staff, to orchestrate a meaningfully unique customer experience
• Trained 10 new employees on guest service expectations, restaurant protocols and safety procedures
• Frequently assisted colleagues during rush-hour periods to foster and promote teamwork whilst maintaining exceptional customer service and a memorable guest dining experience

Bellingham, Washington Area

• Established rapport with 300+ daily guests by demonstrating cordiality throughout their dining experience
• Proactively prepared and organized large party-room reservations (20-40 patrons) by anticipating staffing needs and ensuring that all guests were provided superior quality service
• Learned the importance of optimal time and resource management in order to generate punctual and efficient business solutions leading to increased customer value in a fast-paced environment
• Organized all work areas, equipment and utensils, assuring they were all stored in accordance to state law

Master Of Science - Ms, Counselor Education/School Counseling And Guidance Services, 4.00

Activities and Societies: • Chi Sigma lota Counseling Academic and Professional Honor Society International • The National Society of.

Psychology (B.S.); Sociology (Minor) 3.70, Psychology

High School Diploma, General Studies, 3.92