Mckinze Willard, Cfre, Msw Email & Phone Number

Bowling Green, Ky, Us

Responsible for the coordination and execution of project activities during implementation and training of software to clients implementing WellSky Hospice & Palliative. I ensured project success, satisfaction of contractual obligations, and transition of clients into a post-implementation client support program during the professional services engagement. Worked directly with project managers, project teams and client personnel coordinating implementation tasks through the life cycle of the project Conducted client meetings to ensure the implementation tasks are executed properly Trained and coached clients to maximize the use of their system Maintained accurate and timely documentation of worked time and other client deliverables according to established standards and procedures to ensure proper billing and revenue recognition Configured solution per requirements gathered, including business process workflow design and mapping

Bowling Green, Ky

Manage venue space for weddings, parties, and corporate eventsLiaison between vendors and clientsSupport clients in creating and executing their event within budget and desired timelineManage multiple project timelines efficientlySolicit and close new bookingsCultivate accounts to exceed client expectationsSeek and grow new business for the venue

Bowling Green Area, Ky

Create and execute all print and digital marketing and advertisingBuild a comprehensive fundraising strategy to include events, annual campaigns, planned giving, and special appeals, budgeted to gross over $500,000 each yearExecute two major fundraising events per fiscal year: Lotus Award Gala and the Keys to Living Raffle, each with a net amount of $70-90,000 per yearLaunched new events, including a Memorial Butterfly Release, Employee Award Ceremony, and Healthcare Decisions Day Education SeminarSteward and cultivate major giftsChaired the policy and procedure review of 2022 and lead both the Employee and Board of Directors committees to a full revision in 6 monthsGrow an audience of engaged supporters through social media and email marketingCreate and maintain informative and relevant website content Chair two board committees including preparing agendas, minutes, and leading meetingsCreated and grew a yearly corporate sponsorship program for sustainable financial support from business partnersTeach and train brand awareness and effective marketing techniques company wide

Bowling Green, Ky

Lead a team of 4-5 case managers who supported over 70 youthAudit documents and charts for quality assuranceTeach and train new employees in best practice and company standardsManage conflict both internally and externallyServe as an on-call supervisor after hours

Bowling Green Area, Ky

 Drive sales and credit Serve as the closing/opening manager Develop and set goals for the shift Track progress of sales, conversion, and credit Motivate employees to complete tasks and meet goals

Bowling Green Area, Ky

 Manage front end operations, including cashiers, guest service, and Target Café Drive sales and credit Talent Development and Supervision Manage conflict both internally and externally

Master'S Degree, Social Work

Bachelor Of Arts - Ba, Psychology/Gerontology