Sam Mcknight Email and Phone Number
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Committed and results-oriented Head of Compliance with a proven track record in the UK remote gambling industry. Possessing a deep understanding of the intricate regulatory framework, I am a strategic leader dedicated to ensuring strict adherence to legal and ethical standards within the sector. With a solid foundation in compliance, risk management, and a keen eye for detail, I have consistently implemented effective compliance programmes, resulting in an unblemished record of regulatory compliance for my organisations.Key Skills and Achievements:Regulatory Expertise: Comprehensive knowledge of the regulations and guidelines set forth by the UK Gambling Commission, combined with a thorough understanding of evolving industry trends and legal requirements.Compliance Strategy: Skilled in developing and implementing comprehensive compliance strategies, policies, and procedures to safeguard the organisation's reputation and financial stability.Risk Management: Proficient in identifying and mitigating potential compliance risks, conducting risk assessments, and designing proactive risk management frameworks.Team Leadership: Experienced in building and leading high-performing compliance teams, fostering a culture of excellence, and ensuring that team members are well-equipped to handle challenges effectively.Audit and Monitoring: Capable of conducting internal audits, compliance assessments, and monitoring programmes to ensure adherence to regulatory requirements.Reporting and Communication: Excellent at preparing and presenting detailed compliance reports to executive leadership, as well as maintaining open and transparent lines of communication with relevant stakeholders.Continuous Improvement: A strong advocate for continuous improvement, I have a history of optimising compliance processes to enhance operational efficiency while maintaining the highest standards of integrity.Cross-Functional Collaboration: Skilled at collaborating with legal, operations, and technology teams to create a unified approach to compliance that aligns with business objectives.Training and Education: Proactive in developing compliance training programmes for employees to ensure a comprehensive understanding of regulations and foster a culture of compliance within the organisation.Adaptability: Able to pivot quickly in response to changing regulatory environments, ensuring that the organisation remains compliant and competitive.
Fitzdares
View- Website:
- fitzdares.com
- Employees:
- 37
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Money Laundering Reporting OfficerFitzdaresUnited Kingdom -
Interim Money Laundering Reporting OfficerFitzdares Jul 2024 - PresentLondon, GbActing as the interim MLRO for Fitzdares UK/IRE & the CAMLO for Fitzdares CA -
Head Of Uk ComplianceFitzdares Aug 2022 - PresentLondon, GbI am responsible for leading the UK/Ireland Compliance team and enhancing our compliance functions. I serve as the primary contact for the business regarding compliance matters, including providing guidance on commercial aspects such as acquisitions and marketing campaigns. Additionally, I hold a personal management license for the anti-money laundering function within our organization.Here are some of my notable achievements:• Implemented Geo Affordability checks during the registration process.• Enhanced automated ID verification checks during registration, increasing the first-time pass rate from 40-50% to 76%.• Established the company's Politically Exposed Persons (PEP) framework.• Developed the company's Anti-Money Laundering (AML), affordability, and safer gambling procedures to align with internal policies and external guidelines.• Currently overseeing the implementation of Crucial Compliance Player Protection, collaborating with the team at Crucial and guiding the project from Fitzdares' perspective.• Introduced automated safer gambling controls and alerts to enhance responsible gaming measures.• Created and implemented the company's compliance training program.• Expanded the compliance team from a single Compliance Officer to a team of six, including three Compliance Officers, one Junior Officer, and two Compliance Assistants through recruitment and development efforts.• Collaborated with the Group Compliance Director to establish new monetary thresholds and triggers.• Drafted and coordinated with external consultants and regulators to develop Anti-Money Laundering Policies and Procedures for Fitzdares Canada.• Successfully guided the business through its first assessment by the UK Gambling Commission, in conjunction with the Group Compliance Director.My role involves a proactive approach to compliance and a strong focus on enhancing processes and ensuring adherence to industry standards. -
Deputy Money Laundering Reporting Officer (Pml)Fitzdares Jun 2021 - Jul 2024London, GbProviding the MLRO support in relation to the anti-money laundering functions of the business includingacting as the MLRO in their absence, reviewing and submitting SARs to the NCA and reviewing andresponding to contact from various Law Enforcement agencies and government bodies. -
Compliance OfficerFitzdares Nov 2020 - Aug 2022London, GbI was the company’s second compliance hire and first Compliance Officer. I assisted the Head of Regulatory Compliance with developing the initial compliance functions for the business and was key to ensuring we removed the use of a 3rd party supplier who completed a large amount of the compliance function for the business.Key achievements:• Assisting in revamping the anti-money laundering and safer gambling policies• Creating procedures from scratch to ensure we are acting in line with our policies, includingcreating an ‘AML Spreadsheet’ to manage our LOW, MEDIUM & HIGH-risk layers as well asidentifying quickly and efficiently new players meeting internal thresholds• Creation of the HVC programme & chairing the committee meetings• Recruiting a new member of staff and providing training• Taking the lead in the on-going development of our affordability policy, including identifying a3rd party provider to provide services for screening whilst working with key stakeholders to getthe project underway• Develop new ways of identifying customers for safer gambling reviews• Assisting in research on a new market• Providing on-going reassurance and support to the current MLRO -
Aml & Rg ExecutiveFsb Jan 2019 - Nov 2020London, London, GbMain duties:- Collecting CDD documentation and verifying from customers.- Competing EDD checks including open source investigations as well as using 3rd party software. On completion recommendation made to management.- Review customer activity for responsible gambling concerns as well as always focusing on potential money laundering risks.- interacting with customers both over the phone and email in regards to responsible gambling.Key achievements (to date):- Enhancing the current EDD process and procedure by introducing open source investigations and higher threshold recommend to approve/close/raise approach. - Completing training documentation for EDD checks, reviewing customer activity in regards to RG and carrying out interactions.- Rolling out training to new members of staff in all aspects and providing on-going training to current and new members of staff in regards to EDD and customer interactions. -
Customer Analyst Team LeaderMontruse Limited Jan 2018 - Jan 2019Main Duties:- Reviewing and identifying customer threshold breaches by use of several reports for various threshold amounts and periods. - Collecting and verifying source of wealth and source of fund documentation. - Reviewing and reporting on customer gameplay for potential arbers or problem gamblers. - Interviewing potentially new member(s) of the team and providing on-going training to both members of the CA team and operational staff.- Taking part in key stakeholder meetings from an anti-money laundering point of view. - Being the point of call in regards to system operations, verification and 3rd party systems. Key achievements:- Successfully setting up GBG ID3Global for one client and assisting another in mapping actions and scoring for ROW customers. - Converting procedure and processes into easy to read flowcharts, marking potential changes to streamline some tasks. - Creating various reports to assist our team in completing our tasks. - Assisting in creating the enhanced due diligence process. - Building key relationships both with suppliers and key stakeholders. -
Uk Senior Ops AgentMontruse Limited Jul 2017 - Jan 2018Main Duties:- Manage a team of one to two members of staff overnight, taking full ownership of delegating the workload and being the point of call for any priority issues. - Complete reporting and reviews in relation to customer gameplay, anti-money laundering and fraud to be delivered to key stakeholders within the business with my recommendations on actions to take. - Providing training and support to new members of the team. - During day shifts, overseeing and running of the shift for the UK operational team usually consisting of 3 - 10 members of staff. Being their point of call for any issues that need to be raised. Key achievements:- Completing and providing feedback on how the overnight shifts can be run and time management. - Provide support and training to new senior agent staff and new members of staff.- Managing shifts up to ten people. - Leading the analysis of fraud and anti-money laundering with reporting.- Creating business process manuals in relation to our tasks. -
Uk Operations AgentMontruse Limited Mar 2017 - Jul 2017At Montruse, we run the operations for a number of betting firms including 138 and 12 bet as well as other brands within the TGP group.Daily tasks:- KYC - Screening new customers to ensure they are of legal age & who they say they are.- Customer's deposits - Every deposit to the site is checked to ensure they are legit and to ensure a customer is gambling responsibly.- Player checks & gameplay checks - Making sure our customers are playing fairly and we are adhering strict regulations & laws (anti-money laundering), as well as ensuring our customers are gambling responsibly, we would analyse player's bets/gameplay drawing on experience and training to make sense of the data we find. - Customer's withdrawals - Much like deposit checks and player analysis, we must ensure all monies leaving to our customers is correct and free of fraud as well as ensuring we are following all regulations and laws. - Customer service - Offering round the clock customer service for our customers through live chat & e-mail, I would aim to resolve customer queries and issues as soon as possible whilst upholding a quality service. -
Customer Service AdvisorTabcorp Mar 2016 - Dec 2016Melbourne, Victoria, AuI've been working for Tabcorp on their UK project Sun Bets.Although my title was officially "Customer Service Advisor", I was given the opportunity to take part in help setting up the department through developing skills and expertise in the systems we use. I also took part in setting up and writing several 'Standard Operational Guides' for the customer service team drawing on past experience and using trial and error whilst coming up with more efficient processes & procedures. I was given the opportunity to work with the new fraud and payments team teaching our systems and helping develop the department. Here I gained extensive training and guidance from consultants and members of the team in AML and fraud analysis. I also gained experience in KYC, CDD and EDD verification along with PEP & sanctions checking. On my return to customer service, I worked within the promotion operations team where I would pull reports from the backend system and use my skills within Excel to work out who has qualified or hasn't for the offer that was on. -
Trainee Customer Service ManagerLadbrokes Aug 2013 - Jun 2014London, GbWorking in several retail stores based in south-east London, I worked full time on the company's fast track programme.My duties included:Opening and shutting of the shop and ensuring everything is secure.Dealing with large amounts of cash to be accounted for and safely deposited via banking.Dealing with irate customers disputing bet settlements.Overseeing one or two employees on shift. Ensuring all marketing was correct and up to date.Ensuring that we complying with AML and RG.Interacting with customers to ensure there are no RG issues. Developing and understanding sport and racing to ensure the customer service delivered was accurate.
Sam Mcknight Skills
Sam Mcknight Education Details
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Woolwich Polytechnic School For Boys
Frequently Asked Questions about Sam Mcknight
What company does Sam Mcknight work for?
Sam Mcknight works for Fitzdares
What is Sam Mcknight's role at the current company?
Sam Mcknight's current role is Money Laundering Reporting Officer.
What is Sam Mcknight's email address?
Sam Mcknight's email address is sa****@****.com.au
What schools did Sam Mcknight attend?
Sam Mcknight attended Woolwich Polytechnic School For Boys.
What are some of Sam Mcknight's interests?
Sam Mcknight has interest in Human Rights.
What skills is Sam Mcknight known for?
Sam Mcknight has skills like Online Gambling, Fraud Analysis, Anti Money Laundering, Microsoft Excel, Microsoft Office, Customer Service, Sportsbook, Online Casino, Team Management, Gaming Industry, Payments, Kyc.
Who are Sam Mcknight's colleagues?
Sam Mcknight's colleagues are Magnus Boye, Egle A., Louisa Kerr, Orlando Meyrick, Thomas Bentley, Kai Kevin Fischer, Lukas H..
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