Matthew Clarke

Matthew Clarke Email and Phone Number

Customer Success Professional | Ex-JMPC Ex-DOMO @ JobNimbus
Salt Lake City, UT, US
Matthew Clarke's Location
Salt Lake City Metropolitan Area, United States, United States
Matthew Clarke's Contact Details
About Matthew Clarke

Customer Success professional with 16 years' experience managing B2B relationships

Matthew Clarke's Current Company Details
JobNimbus

Jobnimbus

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Customer Success Professional | Ex-JMPC Ex-DOMO
Salt Lake City, UT, US
Website:
jobnimbus.com
Employees:
284
Matthew Clarke Work Experience Details
  • Jobnimbus
    Jobnimbus
    Salt Lake City, Ut, Us
    View
  • Jobnimbus
    Senior Account Manager
    Jobnimbus Sep 2024 - Present
    Lehi, Utah, Us
    View
  • Launchbay Consulting
    Founder & President
    Launchbay Consulting Sep 2023 - Present
    View
  • National Processing
    Sr. Manager, Customer Experience
    National Processing Nov 2023 - Oct 2024
    Orem, Utah, Us
    View
  • Chargebee
    Senior Manager, Customer Success
    Chargebee Sep 2022 - Sep 2023
    San Francisco, California, Us
    View
  • Chargebee
    Manager, Customer Success
    Chargebee Jan 2022 - Sep 2022
    San Francisco, California, Us
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  • Chargebee
    Customer Success Team Leader
    Chargebee Jan 2021 - Dec 2021
    San Francisco, California, Us
    View
  • Chargebee
    Sr. Customer Success Manager - Enterprise
    Chargebee Mar 2020 - Dec 2020
    San Francisco, California, Us
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  • Domo, Inc.
    Sr. Customer Success & Internships Manager
    Domo, Inc. Mar 2019 - Mar 2020
    American Fork, Ut, Us
    - Proactively managed a ~$4 million book of business to meet retention and growth goals- Created and managed the Customer Success procedure library- Owned several strategic leadership initiatives and assignments (incl. CS internship program)
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  • Domo, Inc.
    Customer Success Team Leader
    Domo, Inc. Mar 2018 - Mar 2019
    American Fork, Ut, Us
    - Led and coached a team of six, each carrying a book of $3M to $4M ACV- Administered the renewal cadence and the establishment of save plans for at-risk customers- Escalated acute customer issues to interdepartmental leadership partners
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  • Domo, Inc.
    Customer Success Manager
    Domo, Inc. Mar 2017 - Mar 2018
    American Fork, Ut, Us
    - Proactively managed a ~$4 million book of business to meet retention and growth goals- Assisted customers in scoping and executing high-value business initiatives- Led project teams to address customers' most meaningful technical requirements
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  • Salt Lake Community College
    Adjunct Professor - Business School
    Salt Lake Community College Jan 2019 - Apr 2019
    Taylorsville, Utah, Us
    - Taught BUS 1010, Introduction to Business, consistent with established course curriculum- Delivered content using a rich multimedia method in compliance with educational fair use- Received excellent faculty peer review and positive student feedback
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  • Viawest
    Customer Success Manager
    Viawest Feb 2015 - Mar 2017
    Greenwood Village, Colorado, Us
    - Individually managed a ~$10+ million book of business in cloud, colocation & managed svcs.- Improved key business processes and received the innaugural "Champion of Change" award- Piloted the "High Performing Teams" program for continuous improvement & leadership excellence
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  • Jpmorgan Chase & Co.
    Sr. Client Service Professional
    Jpmorgan Chase & Co. Jul 2011 - May 2014
    New York, Ny, Us
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  • Jpmorgan Chase & Co.
    Client Service Professional
    Jpmorgan Chase & Co. Jun 2007 - Jun 2011
    New York, Ny, Us
    View

Matthew Clarke Skills

Management Sales Financial Analysis Customer Service Banking Leadership Credit Business Development Strategic Planning Strategy Auditing Mortgage Lending Loans Credit Risk Loan Origination Payroll Recruiting Data Center Account Management Microsoft Office Team Building Training Staffing Services

Matthew Clarke Education Details

  • Weber State University
    Weber State University
    General
  • Brigham Young University
    Brigham Young University
    Communications/Public Relations

Frequently Asked Questions about Matthew Clarke

What company does Matthew Clarke work for?

Matthew Clarke works for Jobnimbus

What is Matthew Clarke's role at the current company?

Matthew Clarke's current role is Customer Success Professional | Ex-JMPC Ex-DOMO.

What is Matthew Clarke's email address?

Matthew Clarke's email address is ma****@****omo.com

What is Matthew Clarke's direct phone number?

Matthew Clarke's direct phone number is +180170*****

What schools did Matthew Clarke attend?

Matthew Clarke attended Weber State University, Brigham Young University.

What skills is Matthew Clarke known for?

Matthew Clarke has skills like Management, Sales, Financial Analysis, Customer Service, Banking, Leadership, Credit, Business Development, Strategic Planning, Strategy, Auditing, Mortgage Lending.

Who are Matthew Clarke's colleagues?

Matthew Clarke's colleagues are Emmanuel Nemafhohoni, Abbie Whiteman, Hunter Beckstead, Chelsey Huish, Cyle Christenson, Drew Brady, Angela Saffings.

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