Mike Clarke M.B.A. Email & Phone Number

Dallas-Fort Worth Metroplex

Dallas/Fort Worth Area

I add strategic value to retail and foodservice companies needing start-up guidance and those facing tactical execution, business planning and/or growth challenges. Specialties include:Permanent or Interim Executive ManagementBusiness Planning and Tactical ExecutionFranchisee - Franchisor RelationsTurnarounds

Texas / New Mexico

Led regional turnaround in W. Texas and New Mexico markets reversing negative market sales comps and elevating multi-unit leadership performance (8 Regional Directors). Executed 5-year capital plan deliverables, opening 3 new units and remodeling 5 restaurants to drive market revenues positive to $76M.Delivered 2-year market sales comp growth of +2.8% and +21% EBITDA profit growth by coaching my leadership team to deliver continuous investment in our people, embrace greater discipline in managing systems and KPI’s, and drive operational improvements, one store at a time.

Dallas, Texas | New Hampshire | Vermont

Accountable for 23 Wendy's franchise restaurants in Dallas-Fort Worth and New Hampshire/ Vermont. Ranked #1 franchise in 2015 and 2014 for highest AUVs sales in the Dallas DMA. Our Dallas teams achieved sales/traffic and operating profits that were significantly higher than the National and DMA averages. Drove long-term results by influencing my teams to champion a performance-based culture and by coaching ongoing leadership skills that delivered Service Excellence to our customers and partners.Recognized by Wendy's Company for #1 sales/market share performance, for implementing innovative double and triple-lane drive-thrus and delivering market-leading QSC and Food Safety results - delivering 'Customer First' Excellence.

Dallas, Tx

Awarded 2010-11 'Top Regional Sales Growth' (+3.8%) and 'A-level Franchise Operations'.Corporate director supporting and guiding 13 Wendy's franchise owners representing 100 restaurants across New Mexico, Texas and Oklahoma with 2012 annualized sales of $135M (+$5.5M YOY growth). Supervised new restaurant development and influenced franchise CAPEX spending that exceeded 5-year scale targets.Excelled at recruiting, coaching and influencing owner operators and multi-unit leaders to deliver profitable results by driving top-line sales. Secured franchisee commitments to continuously drive operational improvements by leveraging detailed Quarterly/Annual business plans, conducting market and trend analysis, and elevating franchisor-franchisee relations and objectives (i.e. relocation/real estate, capital planning; sales performance, organic growth and acquisition; and business succession).

Dallas, Texas | West Region

I was a leadership development subject matter expert, who rolled out and coached competency-based leadership programs for West Region's franchise directors, owners and operators that impacted 1,250 restaurants teams.Led eight (8) company Field Training Managers that coordinated and delivered the Management Institute core leadership curriculum and Food Safety Certifications to Regional company and franchise operators.Appointed as 'Top Talent' assessor to help evaluate and mentor 'High Potential' regional leaders during quarterly Assessment Center sessions.Recruited by Corporate Training VP to help develop and successfully roll-out the Career Path program nationally for field and restaurant operators/managers.

Dallas, Texas | South Texas | Oklahoma

2004 - Awarded Region's 'Top Performance' award (200 restaurants).Partnered with 15 Wendy's franchisees and company Area Directors to deliver results on all key Training KPIs. Tactically, I influenced operations and profit performance by certifying Service Excellence restaurants, elevating training store certifications; conducting regional product training roll-outs; and coaching District Managers and Training Store managers to improve their leadership skills.

Dallas, Texas | Toronto, Canada

* Operational and Financial Performance Milestones:Responsible for 2002 district revenues of $10.5M and operating profit of $1.8M; coached 7 GM's to embrace consistent performance management and improve top talent/depth, leadership retention and deliver continuous sales growth and KPI improvements.Dallas team was recognized as Top District for profit flow-thru (70%), Service Excellence certifications (100%), QSC scores (91%), all-day Drive-thru Speed of Service (108 sec), # of certified training stores (57%), management turnover (8%-11%).

Kitchener, Ontario Canada

Nationally recognized with 1994 'Excellence Award' as top retail consultant for consistently delivering on-time franchise store openings; and for the 1995 'Total Sales Performance/Contribution' award ($78M sales across 60 units).Partnered with and influenced 25-30 owner-operators to successfully execute the brand's operating playbook by coaching operating, financial and marketing tactics that delivered the franchisee business plan objectives.

Master Of Business Administration, Mba, Finance

Activities and Societies: Top 100 University - Academic Rankings of World Universities (2016)

Bachelor Of Science (B.Sc.), Management Economics