Marcelo Cláudio Email & Phone Number

Portugal

Tanger-Tetouan-Al Hoceima, Morocco

Supporting and implementing IATF16949Achieved IATF 16949 Letter of conformanceTrain and manage local team and expatriates team - quality related

Marinha Grande

Quality Department Management and team management and empowermentResponsible for promoting quality achievement and performance improvement throughout the organization. Develop, implement, communicate and maintain a quality plan to bring the Company’s Quality Systems and Policies into compliance with quality system requirements - IATF 16949.Agreeing standards and establishing clearly defined quality methods for staff to apply. Customer quality follow-up and ensure that customers requirements are met and spread.Define the priorities of quality continuous improvements.Internal quality management and training of quality team. Problem solving, quality core tools (8D, APQP, FMEA, etc.). Internal and external audits.Quality Management System [ISO TS 16949] - 0 devitions achievedEnvironment Management System [ISO14001:2012] - ConcessionEnvironment Management System [ISO14001:2015] - ConcessionAchievement of qualification to supply Volkswagen GroupManagement of - Laboratory; - Suppliers; - Process control; - Costumer relation; - Preparation of new product launch; Environment management system SafetyDevelopment of Kaizen Mindset - Visual factory / Shop floor communication areas implementation - Standardization of problem resolution methods - Continuous improvement programs deployment with weekly follow up. (6 improvement teams working continuously, 7 areas, >30 associates involved) - Safe Launch and gate reporting activities implementation for new products; - Standardization of QMS KPI- Implementation of safety rules- implementation os Softexpert quality management software- VDA 6.3 licenced auditor

Lisbon Area, Portugal

Integrated in Quality Assurance department, i managed the Quality Engineering team.Responsible for Investigation & Analysis laboratory, including control methods definition. In this context i was responsible for the implementation of an optical 3D Scanning equipmentMain projects involved Audi Q5 Project for Mexico localization, Honda CRV México. This included development of training program for Mexico Plant, Management of all quality related issues between Denso Mexico, Tier 1 Supplier, Audi Mexico and Audi A.G with support of several management tools (APQP for example).I was also involved in other several several projects: Iveco Daily, PSA PFcoop,Fiat Viaggio China, Toyota Yaris, Auris, Corolla, Verso, Audi TT, Q3, A6, Alfa Romeo 4C, Opel Corsa, Chrysler KL/UF USA, Several Fiat and Opel models, GM Cadillac China, Porsche Cayenne, Panamera, 991, 997, Bentley SUV, Honda Crv and Civic, SuzukiI was responsible for the organization of the 1st quality circle convention in JDEUSImplemented Quality Assurance Network activity in one supplier (Tesco)As main responsabilities:  Monitoring of the correct application of DENSO ESC product development procedure, being part of product development team from pre-offer until start of production;  Support of Product Development processes: collaboration with the project team to define the characteristics of the new products;  DFMEA and PFMEA: collaboration with project team for the analysis and the prevention of the potential failure modes in order to avoid quality problems;  Field claim management;  IMDS approval, processing and submission;  Preparation of costumer audits;  Quality System audits program management;Managed all quality communication with costumers (Audi, Porsche, Toyota, Fiat, PSA, Honda, Bentley, etc),and with Denso Thermal Systems plants, Denso Japan and Denso America, Denso Mexico amongst othersTravelling with high frequency in Europe and Mexico was a consequence of my responsabilities

Portalegre, Portugal

French Multinational Company. The Portalegre unit manufactures Transfer fluids hoses for the automotive sector (water and air). Integrated in the Quality department, I was responsible for the Customer Quality (Peugeot Citroen, Renault and Fiat, Nissan and Honda).Tasks and projects developed: Frequent travels to the production centers of car manufacturers; Management of engineering changes and analysis of customer complaints; Responsible for the “industrialization quality”, ensuring the compliance of this process; Management of continuous improvement groups; Quality Internal Audit ISO TS 16949 and ISO 14000; Organization and follow-up of Audit Client; Development of an artificial vision system (With Panasonic Portugal); Development and implementation of a computer system to control the quality and the data scanning (Ideafix); Reducing the number of annual customer complaints by 80%. Management of costumer audit preparation and follow up (PSA Peugeot Citröen mainly but also Nissan, Honda, Renault, Volkswagen; Supporting Quality Management System and certification audits; Responsible for Peugeot-Citroen costumer's quality, managing all claims and improvement plans; Regular visit to all PSA plants in Europe as part of communication improvement plan; Participation in "Rouge-Vert" lean activities;All quality targets achieved

Leiria Area, Portugal

Lean ManufacturingContinuos improovementI was responsible for daily follow up of internal scrap implying the construction of one scrap database based on cost approach. Action plans were raised based on daily and monthly defined priorities.Performing dailly Lean Manufacturing together with production, maintenance and quality teamsDeveloped one new packaging for internal logistics together with packaging department [Rui Costa] that improoved scrap cost impact.Envolved in PFMEA for new products and after claim.Part of team that analysed claims from Volkswagen Autoeuropa Plant and defined corrective actions plans.Follow up of Motorola Customer with visits to UK to follow up for Volvo V40 model.

Process Auditor Vda 6.3, Process Audit Automotive, Process Auditor

Bachelor'S Degree, Mechanical Engeneering

12º Ano, 12Th Grade

Ensino Secundário

Vda 6.3 Process Auditor, Quality Auditor

VDA 6.3 Certified Process auditor

Internal Auditor Iatf16949:2016, Iatf16949 - Automotive Industry, Internal Auditor

32 hours, score 18/20

Postgraduate Degree, Gesstão De Projetos

A Gestão de Projetos está, nos dias de hoje, considerada uma parte fundamental e crucial no desenvolvimento de uma organização..