Vice President Of Ecommerce
CurrentManage all eCommerce operations and marketing, customer service, agency relationship and web fulfillment- Consistent YoY sales and profitability growth- Grew organic traffic by 51% with no decrease in CVR or AOV since 2020- In 2024, increased paid search revenue by 28% YoY with 11% increase in spend- Drove 57% growth in email revenue- Re-platformed eCommerce site to Shopify Plus to enable brand to pursue omnichannel opportunities- Recruitment and development of Pinto Ranch web team- Re-worked all customer service guidelines and policies for improved customer experience, lower return rates, and greater profitability- Established and maintain profitable department P&L- Manage photoshoots and acquisition of all creative assets