Melissa Mclean Email & Phone Number

San Francisco, US

Formerly OnDeck Design (ODD), Coho is a community for experienced designers who want to accelerate their careers and become confident leaders through professional development and access to a trusted network of peers.

San Francisco, California, US

San Francisco, California, US

San Francisco, California, US

San Francisco, California, US

• Grew the design team from 2 to 5 to support new product development and new user groups.
• Established formal design processes, principles, and style guidelines.
• Outlined career paths for designers that defined expectations for each job level and how to advance to the next level.
• Nurtured a supportive and inclusive team culture that interfaced with senior leadership, product, and engineering teams by holding regular design workshops, critiques, and retrospectives.

San Francisco, California, US

• Led the full design process and explored possible design solutions; partnered with users to test and iterate on ideas; supported engineering through product launch.
• Conducted extensive user research that included school visits, classroom observation, group discussions, and one-on-one interviews to develop an in-depth understanding of workflows, pain points, and motivations.
• Achieved a 3X increase in 2-week user retention and a 2X increase in teacher sign-ups after redesigning the on-boarding process.
• Designed and launched a new product, Kiddom Academy, to add value for school administrators and introduce a revenue stream for Kiddom.

Mountain View, CA, US

• Championed a user-centric design approach while collaborating with senior leadership, product, engineering, and sales teams to gather requirements, ideate, prototype, test, iterate, and launch products.
• Ushered design projects from initial concept to final app release across iOS, watchOS, Android, and web platforms.
• Identified value add opportunities that enabled a subscription-based revenue stream, augmenting hardware sales.
• Strategized and led the continual improvement of functionality and usability within the consumer app, catapulting the app’s rating from 2.7 to 4.6/5 stars on the App Store.
• Accelerated product release rate from 6-12 months to every 6 weeks in a massive cross-functional undertaking to streamline the FDA submission and launch processes.
• Designed and launched a new product for physicians that enabled remote patient monitoring; adopted by private offices and larger health organizations.

Mountain View, CA, US

• Designed and launched a camera viewing experience that integrated with Google Nest Cam's existing product ecosystem within 6 months of Dropcam acquisition.
• Defined a migration pathway that allowed legacy Dropcam users to access the Google Nest App.
• Used task flows, information architecture, and wireframes to communicate design ideas.
• Worked with visual designers as they progressed from wireframes to final pixels.
• Modeled behavior that resulted in a shift in the design team's culture to be more inclusive of product and engineering teams throughout the design process.

San Francisco, CA, US

• Planned, coordinated, and conducted user research to gather insights on customer needs, goals, and frustrations to define user-centric product requirements.
• Produced design artifacts to communicate product experience through the use of user scenarios, task flows, wireframes, and prototypes.
• Created high-fidelity mockups and detailed specs for the engineering team, describing visual elements and interaction flow.
• Designed and launched apps for iOS, Android, and desktops to enable viewing from multiple platforms.
• Developed a new revenue stream using a tiered subscription model; captured a subscription rate of over 40%.

San Francisco, CA, US

Bfa In Graphic Design, Minor In Philosophy, Emphasis In Photography

Mfa, Computer Arts & New Media