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My path to becoming a B2B SaaS Product Leader has included product management, technical project management, and supply chain innovation roles in businesses from startups to global giants. I have successfully overseen complex software product development, redesigned the architectures of critical infrastructure solutions, and forged strategic partnerships with the likes of SAP and Esri that have yielded compounding revenue growth. The common thread in my professional journey has been an ability to work with diverse teams on complex problems to drive exponential value. I am thankful that I have been able to build relationships that foster the trust, confidence, and transparency needed to force-multiply innovation within my teams. I am a multidisciplinary lifelong learner and I have had the privilege to live cross-culturally a few times (so far). My wife, three kids, and I are avid travelers - drawn to the astonishing creativity and unique beauty throughout this weird world.-----------------------------STRENGTHS• Product Management (SaaS, Enterprise, B2B)• Vision crafting• Storytelling• Go-To-Market Strategy• Strategic Partnerships• AI / ML Development• Data illumination• Solution Architecture• Forecast / Prediction analytics• Utilities and Pharma R&D
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Principal Consultant And CtoUtilizeKirkland, Wa, Us
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Principal Consultant & CtoUtilize May 2024 - PresentWashington, United StatesDelighted to be extending over a decade of experience in Mobile Workforce Management (MWM) software for utilities. My role involves spearheading our product strategy and development, architecting our customers’ solutions for maximum value, and growing and supporting one of the most experienced consultancies in the market.
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Senior Director Of Product ManagementUrbint Feb 2023 - Apr 2024Washington, United StatesLed product management for Urbint, an innovative enterprise SaaS utility software company integrating safety science with machine learning and advanced operational workflows. • Increased productivity by 4x within 3 quarters by overhauling the product development framework• Partnered with VP of Engineering to spearhead the integration of global development teams across India, Portugal, and the US• Ensured customer-centric product development by implementing systematic ideas review and customer interview feedback loops• Guided the creation and delivery of the two most significant customer products to date, taking both products from 0 to1 -
Mgr, Supply Chain InnovationAmazon Nov 2022 - Jan 2023Bellevue, Washington, United States -
Senior Program Manager - Supply Chain Innovation StrategyAmazon Jun 2021 - Oct 2022Bellevue, Washington, United StatesSpearheaded dramatic bottom line improvements within the Vendor Flex network, a $200+ M business at Amazon.Led $20.6 M in incremental savings in 2022:• 10.8 M implementing Universal Trailer Pools and right-sizing trucks• $6.3 M from cap reduction with UPS (removing the UPS 2.8% allocation barrier)• $2.4 M from Minimum Volume Control (MVC) used to recover long distance shipments• $1.1 M from Multi-Destination Routes (MDR ) used to increase connectivity and speedSetup 2023 to generate $52.8 M in incremental savings from these same programs:• $20.5 M from long haul• $19.6 M from cap reduction with UPS• $3.8 M from MVC, and $8.9 M from MDRRevamped launch process:• Provided visibility, access, and process flow improvements• Enabled scale by multi-threading launch activities within the VFT teamML forecast improvements:• Created Frank, a ‘‘single query forecast Frankenstein’ which blends ML and OP forecasts • Improved forecast accuracy top line by 10% YoY• Improved PEAS week analysis by 5% WAPE at the site by site level
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Senior Product ManagerIfs North America Apr 2021 - Jun 2021Vancouver, British Columbia, Canada -
Product Line Manager - Smart CitiesClevest May 2017 - Apr 2021Vancouver, Canada AreaIFS acquired Clevest in 2020. Oversaw strategic direction, partner/sales engagement, roadmap creation, product elaboration, and agile (SCRUM) development process improvement• Received 5 promotions and two annual employee awards• Managed product roadmaps for our Smart Cities product line• Managed strategic partnerships including a notable collaboration with Esri which resulted in the Partner Award for Fostering Engagement in 2019.
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Technical Project ManagerLong Project Consulting Ltd. Jan 2013 - May 2017CanadaRan a consultancy spanning scientific research, medical software testing, and utility software solution architecture• Collaborated on research projects studying HIV treatments and programming of a neural network• Managed clinical trial studies for over a dozen concurrent projects for AllerganReturned to help implement Clevest software as both Project Manager and Solution Architect with a number of different clients – from initial requirements gathering to delivery.
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Implementation SpecialistClevest Solutions Inc Sep 2010 - Dec 2012Project managed nine projects of varying sizes, from $40k to over $1 million • Oversaw the largest AMI water deployment in North America (City of Toronto)• Developed trusted relationships with key customers, championing their cause internally• Innovated, aligned stakeholders, and delivered an internal operations reporting solution• Maintained live operating KPI's and delivered them to executive leaders and board
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Jr. Implementation SpecialistClevest Solutions Inc Jan 2010 - Aug 2010
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Professional Services AssistantClevest Solutions Inc Oct 2009 - Dec 2009
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Assistant InventorPfizer Pharmaceuticals May 2007 - Jul 2007Cambridgeshire, England, United KingdomCollaboratively invented, tested, and optimized delivery system devices and manufacturing methods. In particular, developed a unique welding technique for aluminum on glass capillaries and designed an inhaler packaging device. -
Research AssistantThe University Of British Columbia Jan 2006 - Jul 2006Designed and constructed a prototype Solar Canopy with the Structured Surface Physics Laboratory in BC, Canada. Took prototype and led experiments in Daejon, South Korea with the Korean Institute of Energy Research (KIER).
Duncan Long Skills
Duncan Long Education Details
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Honours Physics Co-Op With An English Literature Minor
Frequently Asked Questions about Duncan Long
What company does Duncan Long work for?
Duncan Long works for Utilize
What is Duncan Long's role at the current company?
Duncan Long's current role is Principal Consultant and CTO.
What is Duncan Long's email address?
Duncan Long's email address is du****@****est.com
What is Duncan Long's direct phone number?
Duncan Long's direct phone number is (866) 915*****
What schools did Duncan Long attend?
Duncan Long attended The University Of British Columbia.
What are some of Duncan Long's interests?
Duncan Long has interest in Soccer (Football) And Good Boardgames, Reading, Poverty Alleviation, Painting, Mountain Biking, Golf, Hololens And Iot Programming.
What skills is Duncan Long known for?
Duncan Long has skills like Cross Functional Problem Solving, Analytics, Communication, Software Project Management, Utility Systems, Microsoft Office, Physics, Woodworking, English Literature, Electronics, Project Management, Pivot Tables.
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Duncan Long
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4gmail.com, gmail.com, rand.org, rand.org2 +131045XXXXX
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