Sr. Digital Content Designer | Ux Writer
CurrentI plan and execute communication and content creation strategies for interfaces (UX Writing) for diferent digital products an services as DIRECTV voice channel, (Conversational Design), LATAM e-business and StarMeUp: emails, notifications, validations, error messages, empty states, among others, in SPANISH and ENGLISH. I take part in making decisions related to the product, as well as in the definition and elaboration of a style manual and a design system. I intervene in the complete development cycle of certain features, collaborating with a multidisciplinary team in the design of the user experience from the content. I design, together with the design and development teams, the iterative prototyping of some product screens. I analyze qualitative and quantitative information to detect and solve content problems. I design and propose navigation schemes: User flows. I define usability guidelines and tell on this matter, both in their development and maintenance stages.