Jennifer Mcnew Email & Phone Number

San Antonio, Texas, Us

The technology director is responsible for the management, strategy and execution of all IT functions & Shared Services across all business units at ArchPoint Group. Primary purposes are to leverage technology to (1) provide meaningful data and (2) streamline processes to support business strategies and objectives. This includes responsibility for all IT operations and IT services including corporate policy and compliance, application platforms, infrastructure, systems development, security, data strategy and analytics.

San Antonio, Tx, Us

Responsible for the strategy, delivery & execution of all client interactive marketing programs.

San Antonio, Tx, Us

Responsible for the strategy, execution & delivery of all consumer insights services and product.

Cincinnati, Ohio, Us

Managed marketing, financials and supply / demand of 2 B2C website E2E shared solutions, $12.5M Hosting and $4M PSA, providing P&G an insurance policy and thought leadership on protecting consumers’ information. Managed Total Cost of Ownership (TCO) financials for hosting and PSA solutions, recovered revenue, managed constantly changing supply / demand and delivered forecasts within 2%.

Cincinnati, Ohio, Us

Led Managed Service Provider (MSP) team defining and implementing process improvements across the service including change management, requests, incident management, revenue collection, and vendor management to stabilize production environment. Led North American operations team responsible for 30+ new website and initiative launches per month.

Cincinnati, Ohio, Us

Ensured operation of website services shared solution (included hosting, content management, and analytics) successfully delivered digital marketing programs for OralB brand, Gillette Venus brand, and Gillette Young Guns. Grew capabilities in rapidly expanding team by providing coaching and management to North American Regional Service Delivery Manager (RSDM) team.

Cincinnati, Ohio, Us

Managed multiple web internet projects including global enterprise portal, content management implementation, and business applications. Communicated requirements and monitored quality to ensure successful project delivery for numerous outsourced projects partnering with international vendors.

Managed all aspects of multiple $100K projects from concept to completion including budgeting, scheduling, defining project requirements, design, development and implementation. Used Lotus Notes to develop workflow and internet applications that were dynamically designed and built to avoid future development changes.

Bachelor Of Science (Bs) In Business Administration, Dual Concentration: Finance & Management Information Systems

Masters Certificate, Project Management