- Developed processes to ensure compliance with government policies on a major road project- Data modelling and reporting visualizations for senior leadership- Conducted business, process, and systems analysis- Managed stakeholder engagement, coordination, onboarding and training- Data gathering, cleansing and interrogation for monthly progress reporting (ETL, SQL)- Ad-hoc analysis and reporting

- End to end coordination and management of systems, processes, business improvements and projects- Conducted business analysis (systems, processes, business improvement cases)- Stakeholder coordination, compliance and training- Optimized systems and processes for continuous improvement (SAP, Oracle, IMS, WMS, Manhattan, Salesforce)- Data modelling and reporting visualizations (Power BI, Tableau, Google Cloud)- Data gathering, cleansing and interrogation (ETL, SQL)Ad-hoc analysis and reporting

- Improved processes to reduce missing items- Conducted system investigations and provided training

- Coordinated team activities and resolved conflicts- Managed stakeholder relationships and resource allocation

- Forecasted daily processing volume and audited KPIs- Allocated resources and planned daily operations at distribution centre

Operational lead in charge of coordination to achieve target KPIs between various stakeholders, including but not limited to transport, operations, logistics, and technical.