Mary C Nolan Email & Phone Number

Singapore, Sg

• Provides health & security risk mitigation, SaaS Tracker technology and consulting services to help companies fulfill Duty of Care• Manage six state mid-west sales territory• Responsible for prospect and sales lead generation• Pipeline review and management• Leverage third party partnerships to drive results• Prepare formal proposals, lead sales presentations, manage contract process• Leverage technology including Salesforce.com, Zoominfo, etc. to facilitate the process• Consistently meet or exceed sales quota• Recognized as top performer in 2019

Singapore, Sg

• Managed portfolio of existing large cap multinational clients• Responsible for client retention as well as growing customer revenue via existing contracts and/or upselling new services• Develop and maintain client relationships with key stakeholders including C level contacts• Create awareness and improve end user engagement• Consistently met or exceeded sales quota• Recognized as top performer in 2016

Provides global travel management solutions including SaaS online booking technology and consulting services to drive program compliance and optimize T&E spend.Leadership responsibilities for five-plus manager employees who own the customer contractual relationship and are accountable for selling consultative engagements, technology solutions and transaction processing services. • Retained and grew customer portfolio in excess of $8.6 million in sales revenues annually with an eye toward managing expenses and improving return on revenue. Exit 2012 return on revenue at 47%. • Sold and implemented .com solutions including online booking and expense management technology globally. • Provided strategic advice and consultation to clients on how to better manage and optimize travel and entertainment spend category through comprehensive analytics and clear understanding of customer needs and culture. Strategies deployed include policy modification, program consolidation and centralized sourcing of supplier programs. Managed customer category spend ranging from $20 million to more than $100 million.• Top leader coach in 2011 and 2012 with above-average ratings in 100% of categories and exceeding top coach benchmarks in 70+% of categories as prepared and calculated by the Sales Executive Council.

Supported Large Market client management team comprised of 80-plus clients with revenues in excess of $142 million. Developed internal processes to improve field success by early customer engagement and increasing close rate prior to formal bids’ being initiated. Provided ongoing analysis and reporting to senior management, detailing retention efforts, progress, recommendations for improvement, and predictive statistical modeling to better identify risk. • Responsible for achieving targeted customer retention goals. Improved retention rate year over year from 85% to 97% • Facilitated and provided advice on all retention efforts throughout sales cycle including prospect qualification, needs analysis, win strategy development, proposal generation, presentation, price negotiation and contract• Managed pricing initiatives to improve company performance with primary focus on customers with marginal profitability. Improved one client from negative earnings to plus $221,000 while driving $150,000 in cost reductions for the customer.

Managed and led both operational and account management teams of more than 100 employees. Accountable for budget planning, P/L management, sales and retention of existing customers, new client acquisitions and contract renewals.• Financial responsibility in excess of $200 million in air sales and client base comprised of middle, large and multinational clients with volumes from $5 million to $50 million in travel and entertainment spend.• Achieved average year over year sales of 108% driven by successful client retention, expansion and acquisition• Accountable for hiring, retention, development and overall employee satisfaction. Held employee attrition rate to less than 20% exceeding company goal