Matt Cook

Matt Cook Email and Phone Number

Owner @ Triad
Germantown, TN, US
Matt Cook's Location
Germantown, Tennessee, United States, United States
About Matt Cook

I love to build teams that accomplish far more together than they ever could individually. My favorite personal tasks are finding broken processes and automating them.

Matt Cook's Current Company Details
Triad

Triad

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Owner
Germantown, TN, US
Website:
triad.tech
Employees:
5
Matt Cook Work Experience Details
  • Triad
    Owner
    Triad
    Germantown, Tn, Us
  • Triad
    Co-Founder
    Triad Dec 2023 - Present
    Memphis, Tn, Us
    After years of dreaming about starting my own venture, I finally found the perfect business partner to make it happen. Together, we focus on three core areas:Leadership – Everything begins with discovery. We ask a lot of questions, dig deep, and tailor our approach to help you lead well and grow your business. With a wide range of tools and strategies, we offer leadership support that meets your unique needs.People – Traditionally called a fractional CTO role, we like to take it a step further. We jump into your journey, providing clarity and momentum to help you achieve your goals, whether it's navigating transitions or scaling up.Tech – We didn’t start out as builders, but when our partners needed solutions, we stepped up. When the opportunity is right, we go beyond just talking strategy—we partner with you to build the dream.This journey has been about helping businesses grow, adapt, and thrive, and it's been an incredible ride so far. Just gettin' started 🚀
  • Tilled
    Chief Technology Officer
    Tilled Jul 2021 - Jan 2024
    Boulder, Colorado, Us
    Built the best team I've ever had the pleasure of working with! Tilled's payfac-as-a-service offering enables software parters to scale up from taking their first $1 to supporting hundreds of merchants and millions of $s in days, not weeks. We did this by offering an incredible API-first solution with seamless onboarding, reporting and delightfully crafted solutions. Parters are able to realize meaningful revenue, take full control of their merchants' experience and retain flexibility to build custom solutions as needed. Scaled a platform from its very first production $1 to 👀 (still confidential)Certified with major processors in record timeEstablished security as first-class citizen achieving and maintaining PCI Level 1 compliance while handling the most sensitive payment data.
  • Tilled
    Vp Of Software Engineering
    Tilled Sep 2020 - Jul 2021
    Boulder, Colorado, Us
    Employee #3. Responsible for all aspects of the technology platform, primarily building a team that could build, test, deploy and scale a category-defining solution - payfac-as-a-service. We managed to successfully break "rule #1" and rewrote the entire platform from scratch.
  • Shipt
    Head Of Platform
    Shipt Sep 2018 - May 2019
    Birmingham, Al, Us
    Responsible for building the platform team that oversaw scaling Shipt's technology and processes to support expansion across the United States. In a little over 3 years, Shipt went from a Birmingham centric startup to serving thousands of members and shoppers across the United States. * Acquired by Target in Dec 2017
  • Shipt
    Platform Reliability Lead
    Shipt Aug 2016 - Sep 2018
    Birmingham, Al, Us
    Founding member of platform engineering at Shipt. We support all aspects of Shipt's technology. Scaling applications to support massive business growth has been a fun and rewarding challenge. In addition to the technology challenges, we've grown the people side of platform engineering from a solo operation to 4 teams and 16 engineers in less than 2 years. Platform teams:* Devops* Site Reliability* DBA * Security
  • Daxko
    Director Of Technology Operations
    Daxko Nov 2013 - Aug 2016
    Birmingham, Al, Us
    Responsible for all production systems, technical support and data conversion The infrastructure team is responsible for building the path to production, leveraging the best in class tools for deployment, compliance (PCI), monitoring and provisioning.The production support team is responsible for all escalated support tickets and handles on-call responsibilities for all production applications.•The data conversion team provides new customers with a rich data experience, mapping their existing data from any number of sources into our market leading operational or accounting systems.Working with our awesome team, I helped re-imagine what monitoring means at Daxko. I championed tools that we use to drive daily insight and ultimately deliver better results. We began with extremely limited real-time insight and now leverage best in class tools (Graphite, Kibana, Logstash, New Relic) to measure over 19,000 data points every minute.
  • Daxko
    Manager, Production Support
    Daxko Oct 2011 - Nov 2013
    Birmingham, Al, Us
    Implemented service level agreements that exceeded customer expectations and decreased case backlog by 300%.Hired, trained and lead team of 5 SQL database engineers and .Net maintenance developers.Implemented and improved on call support to ensure uptime needs were met for all products.
  • Blackbaud
    Support Manager
    Blackbaud 2007 - 2011
    Charleston, South Carolina, Us
    Hired, trained and lead teams of up to 12 customer support analysts, providing top notch support for both emerging and flagship products.Revitalized the Advantage Priority customer support program serving premium customer accounts.Earned 5 promotions in 4 years, moving from individual contributor to team leader.
  • Becton Dickinson
    Business Process Intern
    Becton Dickinson 2007 - 2007
    Franklin Lakes, New Jersey, Us
  • Littlejohn Coliseum
    Box Office Director
    Littlejohn Coliseum 2005 - 2007
    Managed all major events including indoor and outdoor concerts, basketball and baseball games at Clemson University.Responsible for third party vendors, student staff and promotional activity.

Matt Cook Skills

Sql Mac Os X Perl Jquery Saas R Troubleshooting Iis Tomcat Enterprise Software Software Engineering

Matt Cook Education Details

  • Clemson University
    Clemson University
    Marketing

Frequently Asked Questions about Matt Cook

What company does Matt Cook work for?

Matt Cook works for Triad

What is Matt Cook's role at the current company?

Matt Cook's current role is Owner.

What is Matt Cook's email address?

Matt Cook's email address is mc****@****ail.com

What is Matt Cook's direct phone number?

Matt Cook's direct phone number is +184383*****

What schools did Matt Cook attend?

Matt Cook attended Clemson University.

What are some of Matt Cook's interests?

Matt Cook has interest in Personal Finance, Systems Thinking, Monitoring, Agile, Sports, Devops, Running.

What skills is Matt Cook known for?

Matt Cook has skills like Sql, Mac Os X, Perl, Jquery, Saas, R, Troubleshooting, Iis, Tomcat, Enterprise Software, Software Engineering.

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