• Advised and trained both managers (at all levels) and employees on university policies, employee relations issues, and employment laws. • Advised managers on managing change within their organizations. Designed and facilitated reorganization planning retreats for both departments and divisions.• Contact person for harassment and discrimination complaints and concerns. Conducted investigations and advised appropriate action based upon investigation results. Member of the Diversity Council and LBGTQ Committees.• Represented university at legal proceedings, including claims hearings at the Massachusetts Commission Against Discrimination, EEOC, and DUA.• Advised managers on labor relations issues. Represented the university in contract negotiations, grievance, and arbitration proceedings and successfully assisted administration in preventing three unionization attempts within the University Police Department.• Mediated and resolved employee and inter-departmental conflicts. Assisted managers dealing with “high stress”, employee crisis management issues. Liaison with university’s EAP (employee assistance program).• Developed a competency-based performance evaluation program, as a member of the HR Director Team.• Developed and led “Process Analysis Teams” in conjunction with company-wide “Total Quality Management” program.• Managed Workers’ Compensation, Unemployment, and Employee Leaves programs.• Member of the Safety and Crisis Planning committees.• Trustee of NCI, a consortium of 36 colleges, who were self-insured for workers' compensation. Authorized major claims settlements, as Chairman of the Risk Management Committee. Developed annual training conferences for consortium members.• Progressed through the roles of: - Senior Human Resources Consultant, Policies/Practices - Human Resources Consultant, Policies/Practices - Employee/Labor Relations Specialist - Labor Relations Specialist

a consortium of 36 colleges, who were self-insured for workers' compensation insurance.

Designed and facilitated team development programs, using an experiential-based, high impact, training model, for corporations and higher education institutions. Addressed issues in strategic planning, communications, leadership, group problem solving, and high performance team building.High Ropes and Adventure Experience leader

• Managed Human Resources programs, including Employee Relations, Training, HRIS, Risk Management, Workers' Compensation, Safety and Disaster Planning.• Advised managers on accreditation preparation, unionization drives and discipline.• Developed policies and procedures to ensure accreditation and legal compliance. Managed four separate accreditation inspections for various hospital departments. Risk management liaison to insurance companies.• Coordinated county-wide disaster drills with area hospitals, fire and police departments, and regional nuclear power plant.• Designed, purchased, and managed Human Resources Information Computer System.• Progressed through the positions of Safety/ Compliance Officer and Training Specialist