Michael A. Cox Jr. Email & Phone Number

Washington, DC, US

United States

United States

Responsible for leading the elite Soldiers of the “Red Hand” Battalion, equipping them with the means to expertly respond to their federal and domestic missions.Concurrently, I serve as the Director of the Command Action Group in support of the Commanding General, District of Columbia National Guard.

United States

Office of the Director of the Army National Guard, Army National Guard

Arlington, Virginia, United States

Office of the Director of the Army National Guard, Strategic Initiatives Group (SIG), Army National Guard

Arlington, Virginia, United States

G-5, Strategic Plans and Policy Division, Army National Guard

Washington D.C. Metro Area

Washington, DC

• Managed the global delivery of veteran’s program curriculum to service members transitioning from active duty to civilian life
• Represented the Office of Veteran Business Development and its Associate Administrator on matters regarding Veteran programs with federal agencies and executive/legislative committees

Washington D.C. Metro Area

Served as a Team Leader on a three month detail for the Community Development Financial Institutions Fund (CDFI Fund), U.S. Department of the Treasury. During this time I managed a team of reviewers who were tasked with evaluating CDFI applications for funding to serve low-income and underserved people and communities and spark economic growth

Arlington, VA

• Interpreted administrative policies, directives and standards established by Congress, Office of Management and Budget (OMB) and DHS S&T
• Conducted sound social and behavioral policy analysis for the Resilient Systems Division program portfolio to improve overall business processes, allowing the executive leadership to solve difficult programmatic issues.
• Applied analytical/business strategies and processes across a logical grouping of programs to ensure strategic alignment with agency objectives
• Researched, analyzed and developed recommendations on security and strategic issues and trends within the DHS Enterprise to include the Federal Protective Service (FPS), the Transportation Security Administration.

Springfield, VA

• Served as site manager for the Personal Identity Protections Solutions Division of the Defense Manpower Data Center, a DOD client that focused on global military contractor biometrics control measures and identity.
• Utilized analytical tools such as customer satisfaction surveys/interviews, call monitoring software, and Microsoft Excel to assess the effectiveness of the service the IT helpdesk specialists provided to their customers
• Analyzed maintenance reports from hardware and software contractors, and used the data to increase operational effectiveness at Common Access Card issuance sites
• Provided troubleshooting assistance and made recommendations for improved customer service where appropriate
• Initiated and approved the replacement of hardware components
• Approved site relocations and hardware installer actions

Kettering, Ohio, United States

Ohio Army National Guard

Master Of Business Administration

Activities and Societies: Graduate Finance Society, GW Program on Applied Research and Investing (PARI)

Diploma, Reserve Component National Security Course (Rcnsc), National Security Policy Studies

Awarded A Certificate Of Completion For The Senior Executive Fellows Program, June/20’, John F. Kennedy School Of Government At Harvard University, Executive Education

Diploma

Graduate Certificate In Investments & Portfolio Management

Graduate Certificate In Management Leadership

Bachelor Of Science (B.S.), Psychology

Activities and Societies: Kappa Alpha Psi, R.O.T.C. Marauder Battalion, Student Government Association, Student Ambassador