Ruth Miller Email and Phone Number
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Ruth Miller is a product director with a decade of product experience across multiple sectors (public, private, nonprofit) building applications, processes, and features that empower people to move more freely, operators to dispatch more efficiently, and cities to manage infrastructure more effectively.Ruth successfully creates experiences that reduce barriers to action, employ empathy, and reduce technical/support/administrative burden. She leads her teams through the complete lifecycle of a product from vision to final press release. She is a respected product thought leader across the mobility industry.Specialties:Product Management ⋅ Product strategy ⋅ Product Development ⋅ Growth experiments ⋅ Product roadmaps ⋅ Agile/scrum ⋅ Technical product manager ⋅ Agile methodologies ⋅ Business strategy ⋅ Product marketing ⋅ User experience ⋅ Software as a Service (SaaS) ⋅ Cross-functional team leadership ⋅ Business development ⋅ Product lifecycle management ⋅ Strategic partnerships ⋅ Customer research ⋅ Startup environment ⋅ Product management process expert ⋅ Communication skills ⋅ Innovation ⋅ Technical ⋅ Collaboration ⋅ Customer service ⋅ Analysis ⋅ Digital ⋅ Project management ⋅ Mentoring ⋅ Product specifications ⋅ Wireframes ⋅ Market research ⋅ Product vision ⋅ Product roadmap
Jawnt
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Director Of Product PartnershipsJawnt May 2023 - PresentJawnt is reinventing the world of commuter benefits for riders, employees, and transit agencies. Through direct partnerships with providers and thoughtfully-designed technology, our work increases economic access and reduces carbon emissions from private vehicles in our cities. -
Head Of ProductMbta Dec 2021 - Jul 2022Boston, Ma, UsImplemented process changes that improved project estimate reliability by 20% and reduced new employee onboarding time by 75%.Established practices and rituals that reduced burnout on the eight-person product team from 8.5/10 to 5.5 while maintaining consistent or improved work outputs. -
Senior Product ManagerCaltrans May 2020 - Oct 2021Sacramento, Ca, UsFounded Caltrans’ Transit Data Helpdesk, providing no-cost support to transit operators on topics including real-time information, GIS, consumer apps, and demand-responsive transit (including TNCs and micro transit).Led process design and feature prioritization for Caltrans’ Mobility Services Data team using research studies, surveys, geospatial analyses, and interviews to design and deliver technology and processes for public agencies.Directed and facilitated development of the GTFS Best Practices, achieving near-consensus among diverse public agencies, interested private companies, academic partners, and community groups across the world. -
Product ManagerLyft Nov 2018 - Apr 2020San Francisco, Ca, UsManaged end-to-end development of the Lyft Transit feature, including user research and top-line metrics.Coordinated feature deployment in six US regional markets with marketing, operations, customer support and others.Implemented data curation process changes that reduced system downtime by 11%, reduced PagerDuty alerts by 31%, and improved trip detail accuracy by 15%.Coordinated data science and engineering teams to achieve 15% increase in prediction availability and 7% increase in prediction accuracy. -
Product ManagerApple Jul 2017 - Oct 2018Cupertino, California, UsDelivered the Transit feature in Apple Maps to 60+ markets across North America and Europe.Drove strategic external partnerships, including the creation of the new MobilityData GTFS standards body.Proposed and implemented global enhancements to the airport+transit experience. -
Product ManagerBlinktag Inc Jun 2013 - Jul 2017San Francisco, Ca, UsOversaw business strategy and wrote proposals to bid on public sector projects with 40% success rate.Coordinated multidisciplinary team of researchers, designers, and engineers to launch 15 new/redesigned public sector multi-page websites and 36 microsites.Led interactions with clients/users, including requirements gathering, prototype testing and feedback, and training. -
Strategic AdvisorDigital Democracy Dec 2015 - Apr 2016Collaborated closely with executive staff and board of directors to develop a product vision that aligned with Digital Democracy's unique volunteer engagement strategy, and facilitated commitments from key internal stakeholders in support of ambitious operational process improvements.Led requirements gathering with incredibly offline partners in rural Guyana and Peru, in support of drone-based mobile data collection efforts. -
Policy FellowGovernor'S Office Of Planning And Research May 2012 - Sep 2012Sacramento, California, UsDeveloped a research plan, reviewed existing policies, conducted over 20 interviews, and made three research trips for the report: An Overview of Planning Challenges Unique to Rural CaliforniaProduced policy recommendations to equitably allocate funding in rural areas, in early implementation Provided questions and recommendations on 10+ general plans, draft legislation, and memorandums that were incorporated into official state policy -
Policy FellowWalk Oakland Bike Oakland Jul 2010 - Aug 2011UsLed community engagement with key neighborhood and affinity groups to launch Oakland’s parklet program.Organized construction of several temporary and more permanent parklets in diverse neighborhood contexts.Convinced the City to implement a formal permitting process, and personally created the official application form including graphic design. -
Software Product MarketingCambridge Systematics Sep 2007 - Jul 2010Medford, Ma, UsLed software marketing efforts to Departments of Transportation and FHWA clients.Facilitated feedback between clients and engineering staff, including organizing working groups, and produced specifications for new information management tools.
Ruth Miller Skills
Ruth Miller Education Details
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Massachusetts Institute Of TechnologyUrban Planning -
University Of California, BerkeleyCommunity And Regional Planning
Frequently Asked Questions about Ruth Miller
What company does Ruth Miller work for?
Ruth Miller works for Jawnt
What is Ruth Miller's role at the current company?
Ruth Miller's current role is Product director with 10+ years of experience advocating for users and developing mobility+climate products that people love..
What is Ruth Miller's email address?
Ruth Miller's email address is rm****@****kee.com
What is Ruth Miller's direct phone number?
Ruth Miller's direct phone number is +177031*****
What schools did Ruth Miller attend?
Ruth Miller attended Massachusetts Institute Of Technology, University Of California, Berkeley.
What are some of Ruth Miller's interests?
Ruth Miller has interest in Writing, Social Media, Local Government, Blogging, Education, Science And Technology, Human Rights, Local Planning, Civil Rights And Social Action, Transportation.
What skills is Ruth Miller known for?
Ruth Miller has skills like Gis, Gis Analysis, Spatial Analysis, Transportation Planning, Transportation Policy, Bicycle, Pedestrian Planning, Writing, Technical Writing, Policy Analysis, Advocacy, Public Speaking.
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