Ruth Miller

Ruth Miller Email and Phone Number

Product director with 10+ years of experience advocating for users and developing mobility+climate products that people love. @ jawnt
Ruth Miller's Location
Boston, Massachusetts, United States, United States
Ruth Miller's Contact Details
About Ruth Miller

Ruth Miller is a product director with a decade of product experience across multiple sectors (public, private, nonprofit) building applications, processes, and features that empower people to move more freely, operators to dispatch more efficiently, and cities to manage infrastructure more effectively.Ruth successfully creates experiences that reduce barriers to action, employ empathy, and reduce technical/support/administrative burden. She leads her teams through the complete lifecycle of a product from vision to final press release. She is a respected product thought leader across the mobility industry.Specialties:Product Management ⋅ Product strategy ⋅ Product Development ⋅ Growth experiments ⋅ Product roadmaps ⋅ Agile/scrum ⋅ Technical product manager ⋅ Agile methodologies ⋅ Business strategy ⋅ Product marketing ⋅ User experience ⋅ Software as a Service (SaaS) ⋅ Cross-functional team leadership ⋅ Business development ⋅ Product lifecycle management ⋅ Strategic partnerships ⋅ Customer research ⋅ Startup environment ⋅ Product management process expert ⋅ Communication skills ⋅ Innovation ⋅ Technical ⋅ Collaboration ⋅ Customer service ⋅ Analysis ⋅ Digital ⋅ Project management ⋅ Mentoring ⋅ Product specifications ⋅ Wireframes ⋅ Market research ⋅ Product vision ⋅ Product roadmap

Ruth Miller's Current Company Details
jawnt

Jawnt

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Product director with 10+ years of experience advocating for users and developing mobility+climate products that people love.
Ruth Miller Work Experience Details
  • Jawnt
    Director Of Product Partnerships
    Jawnt May 2023 - Present
    Jawnt is reinventing the world of commuter benefits for riders, employees, and transit agencies. Through direct partnerships with providers and thoughtfully-designed technology, our work increases economic access and reduces carbon emissions from private vehicles in our cities.
  • Mbta
    Head Of Product
    Mbta Dec 2021 - Jul 2022
    Boston, Ma, Us
    Implemented process changes that improved project estimate reliability by 20% and reduced new employee onboarding time by 75%.Established practices and rituals that reduced burnout on the eight-person product team from 8.5/10 to 5.5 while maintaining consistent or improved work outputs.
  • Caltrans
    Senior Product Manager
    Caltrans May 2020 - Oct 2021
    Sacramento, Ca, Us
    Founded Caltrans’ Transit Data Helpdesk, providing no-cost support to transit operators on topics including real-time information, GIS, consumer apps, and demand-responsive transit (including TNCs and micro transit).Led process design and feature prioritization for Caltrans’ Mobility Services Data team using research studies, surveys, geospatial analyses, and interviews to design and deliver technology and processes for public agencies.Directed and facilitated development of the GTFS Best Practices, achieving near-consensus among diverse public agencies, interested private companies, academic partners, and community groups across the world.
  • Lyft
    Product Manager
    Lyft Nov 2018 - Apr 2020
    San Francisco, Ca, Us
    Managed end-to-end development of the Lyft Transit feature, including user research and top-line metrics.Coordinated feature deployment in six US regional markets with marketing, operations, customer support and others.Implemented data curation process changes that reduced system downtime by 11%, reduced PagerDuty alerts by 31%, and improved trip detail accuracy by 15%.Coordinated data science and engineering teams to achieve 15% increase in prediction availability and 7% increase in prediction accuracy.
  • Apple
    Product Manager
    Apple Jul 2017 - Oct 2018
    Cupertino, California, Us
    Delivered the Transit feature in Apple Maps to 60+ markets across North America and Europe.Drove strategic external partnerships, including the creation of the new MobilityData GTFS standards body.Proposed and implemented global enhancements to the airport+transit experience.
  • Blinktag Inc
    Product Manager
    Blinktag Inc Jun 2013 - Jul 2017
    San Francisco, Ca, Us
    Oversaw business strategy and wrote proposals to bid on public sector projects with 40% success rate.Coordinated multidisciplinary team of researchers, designers, and engineers to launch 15 new/redesigned public sector multi-page websites and 36 microsites.Led interactions with clients/users, including requirements gathering, prototype testing and feedback, and training.
  • Digital Democracy
    Strategic Advisor
    Digital Democracy Dec 2015 - Apr 2016
    Collaborated closely with executive staff and board of directors to develop a product vision that aligned with Digital Democracy's unique volunteer engagement strategy, and facilitated commitments from key internal stakeholders in support of ambitious operational process improvements.Led requirements gathering with incredibly offline partners in rural Guyana and Peru, in support of drone-based mobile data collection efforts.
  • Governor'S Office Of Planning And Research
    Policy Fellow
    Governor'S Office Of Planning And Research May 2012 - Sep 2012
    Sacramento, California, Us
    Developed a research plan, reviewed existing policies, conducted over 20 interviews, and made three research trips for the report: An Overview of Planning Challenges Unique to Rural CaliforniaProduced policy recommendations to equitably allocate funding in rural areas, in early implementation Provided questions and recommendations on 10+ general plans, draft legislation, and memorandums that were incorporated into official state policy
  • Walk Oakland Bike Oakland
    Policy Fellow
    Walk Oakland Bike Oakland Jul 2010 - Aug 2011
    Us
    Led community engagement with key neighborhood and affinity groups to launch Oakland’s parklet program.Organized construction of several temporary and more permanent parklets in diverse neighborhood contexts.Convinced the City to implement a formal permitting process, and personally created the official application form including graphic design.
  • Cambridge Systematics
    Software Product Marketing
    Cambridge Systematics Sep 2007 - Jul 2010
    Medford, Ma, Us
    Led software marketing efforts to Departments of Transportation and FHWA clients.Facilitated feedback between clients and engineering staff, including organizing working groups, and produced specifications for new information management tools.

Ruth Miller Skills

Gis Gis Analysis Spatial Analysis Transportation Planning Transportation Policy Bicycle Pedestrian Planning Writing Technical Writing Policy Analysis Advocacy Public Speaking Social Media Blogging Online Journalism Citizen Journalism Community Outreach Large Group Facilitation Presenter Leadership Development Workshop Facilitation Transportation Arcgis Urban Land Use Planning Public Transport Economic Development Sustainability Policy Public Policy Research Urban Planning Project Management Land Use

Ruth Miller Education Details

  • Massachusetts Institute Of Technology
    Massachusetts Institute Of Technology
    Urban Planning
  • University Of California, Berkeley
    University Of California, Berkeley
    Community And Regional Planning

Frequently Asked Questions about Ruth Miller

What company does Ruth Miller work for?

Ruth Miller works for Jawnt

What is Ruth Miller's role at the current company?

Ruth Miller's current role is Product director with 10+ years of experience advocating for users and developing mobility+climate products that people love..

What is Ruth Miller's email address?

Ruth Miller's email address is rm****@****kee.com

What is Ruth Miller's direct phone number?

Ruth Miller's direct phone number is +177031*****

What schools did Ruth Miller attend?

Ruth Miller attended Massachusetts Institute Of Technology, University Of California, Berkeley.

What are some of Ruth Miller's interests?

Ruth Miller has interest in Writing, Social Media, Local Government, Blogging, Education, Science And Technology, Human Rights, Local Planning, Civil Rights And Social Action, Transportation.

What skills is Ruth Miller known for?

Ruth Miller has skills like Gis, Gis Analysis, Spatial Analysis, Transportation Planning, Transportation Policy, Bicycle, Pedestrian Planning, Writing, Technical Writing, Policy Analysis, Advocacy, Public Speaking.

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