Denise Mcqueen Email & Phone Number

Spokane, Washington, United States

• As head of the Records Department, I interact with all incoming and outgoing case documentation, maintaining the company’s case management database and ensuring all records are accurate and up to date, readily.
• Overhauled and updated templates to populate data automatically, reducing time spent and errors by 50%
• Wrote SQL queries to pull data for reports not included in the case management software’s built-in options, leveraging VBA macros in Excel to format and print queried data (est. $2,000 savings over requesting custom.

Spokane, Washington Area

• Originally hired to perform charge entry and review for two ABA clients, within a year I created time to add payment posting, account auditing and monthly reconciliation for over a dozen private practices across.
• Data Import API Project: Spearheaded project to develop a data import API for bulk posting charges and payments to AdvancedMD database
• Error-tested API and programmed companion macros with built-in flexibility for configuring variable data
• Reduced charge posting time by 80%, incorporating the automation of 30+ previously manual charge review filters

Spokane, Washington Area

Developed and provided troubleshooting for reports and templates in MS Excel. Led brainstorming for development of new reporting and analysis tools. Ran and reviewed savings analyses. Offered support for management of commercial natural gas positions and purchasing for client bases.

Skokie, IL

• Through the creation of proprietary financial reporting tools, I performed individualized data analyses and audits to identify and resolve issues for high profile clients, resulting in savings in the six figures. I.
• Designed user friendly templates for coworkers to run budgets, position summaries, savings analyses and bill audits
• Actively managed natural gas portfolios to determine when and how to make adjustments to meet targets

Skokie, Illinois, United States

• Managed cash flow spreadsheets with daily data entry, submitted bank deposits, cut checks to suppliers, and handled customer invoicing and collections
• Facilitated sale of business by collating information and generating reports

Wood Dale, IL

• Processed daily import documentation, coordinated customs clearance, and arranged overland freight dispatch of shipments
• Handled invoicing, collections, and bi-weekly inventory with CFS warehouse

Glenview, Illinois, United States

Cross-trained in cashiering, stocking merchandise, running demo/tasting station, answering phones and taking special orders for customers.

Glenview, Illinois, United States

Coordinated front end cashiers, performed returns, operated a cash register, closed registers at end of business day, answered phones. Stocked and staged silk florals, in addition to checking stock against inventory and making adjustments in the auto-order system.