Alan Mcqueen Email & Phone Number

Overland Park, Ks, Us

Blue Springs, Missouri, Us

I lead the team for our front-office systems covering CRM, Configure Price Quote (CPQ), Logik.io advanced product configuration, Field Service and our B2B engagement portals. Responsible for CRM, CPQ & ERP integrations and change governance. Additional support to marketing and engineering teams for various enterprise applications (such as PLM) and integrating these services to the Salesforce platform.Responsible for establishing the backlog with team, business leadership and stakeholders for capabilities needed, formulating a roadmap, developing the use cases, testing, release and maintenance of the system capabilities.

Blue Springs, Missouri, Us

Leading systems application, development and implementation for our product configuration, pricing, quoting (CRM, CPQ) service, fulfillment operations (ERP), and data reporting. Provide insight to business processes, technology capabilities and solutions to gaps. Prepare and share materials (presentations, flowcharts, diagrams, ADR architecture decision records, solution summaries) to stakeholders to transfer knowledge, improve understanding and seek alignment. Our team supports Salesforce globally for all lines of business.Expertise in Salesforce CPQ & Logik.IO configuration engine. Certified Salesforce Integration & Application Architect.

Blue Springs, Missouri, Us

During this time a key project was a complete CPQ system migration and ERP integration for importing orders and posting status and files back to Force.com for our users. CPQ was phased off of a legacy Bigmachines (Oracle) platform and new onto the Force.com platform, while also adding a 3rd line of business to the CPQ digital front end of Fike. Managed product data migration, architected item structure modifications through consultation with the executive leadership team, configured pricing methods, developed custom pricing/discount/commission data model. Also built several custom flows for partner data management and a strategic item lookup/reorder app and workflow within CPQ. Deployed a partner community portal successfully with the Fike team to enable internal staff and partners alike access to the CPQ application and data with ease. Transitioned from a legacy tax provider service to a new vendor platform including exemptions.Leveraged Snowflake and middleware/ETL for data transformation and blending between Salesforce and legacy systems.

Blue Springs, Missouri, Us

Responsible for fulfilling customer needs by providing technical and commercial consultation, leadership for pressure activation, overpressure & explosion protection solutions. Hire, develop & train staff of approximately 16 engineers & technical specialists, improve business processes, enhance sizing & quoting tools (configure, price, quote), ETO process support and provide ongoing leadership to global support teams to best serve our customers. Also played a supporting role for capturing and justifying requirements for new product developments and system investments. Experienced with contract/terms/specifications review and negotiations. Acted as product owner on Oracle CPQ configuration and a custom built & hosted product estimator application, coordinating needs of the business with the technology team, end-to-end testing and preparing release notes/update communications for stakeholders.Submitted abstracts and presented at two technical committee meetings for American Petroleum Institute (API) & Design Institute for Emergency Relief Systems (DIERS) in 2019 and 2020. Also served as company liaison on the committees to follow, make recommendations, review and vote within the standards development process.

Blue Springs, Missouri, Us

Responsible for providing customers and sales channels commercial & technical support consultation for engineered safety solutions. Prepare sizing, product selection, non-standard designs, pricing and contract review for new applications. Responsible for troubleshooting and resolution for customers and ensuring compliance with numerous regulatory or contractual obligations. Liaison to international support regions. Project management for complex contracts. Prepare, review and approve CPQ quotations & applicable ERP sales orders.

Benton Harbor, Michigan, Us

Established and maintained UL, CSA and IEC certification for household and commercial appliances. Liason between Whirlpool and many external Code agencies. Trained in Operational Excellence (Six Sigma) Black Belt methodology. Established use of Matlab and Labview for data collection and analysis of power measurement systems to enable ISO 17025 certification of the lab.

Benton Harbor, Michigan, Us

Emphasis on data acquisition systems (Labview), prototype design and development, and overall lab infrastructure / workflow.

Salina, Kansas, Us

During college I was a co-op employee at Vortex supporting engineered-to-order designs using AutoCad and Solidworks/Inventor.

Charlotte, North Carolina, Us

Created tooling designs for manufacturing and testing support using Pro/E Wildfire Parametric 3D modeling software, including GD&T. My internship was repeated the second summer as well.

Master Of Business Administration - Mba

Bs, Mechanical Engineering Technology