Michael Crowe Email & Phone Number

Durham, NC, US

Abbott [NYSE: ABT] is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160.

Irving, Texas, US

Responsible for supply chain, procurement, facilities, and real-estate at Caris, a molecular diagnostics company.

Fridley, Minnesota, US

I led the full supply chain (procure, produce, plan, ship) for $3B surgical products company encompassing 7 global facilities, 6000 employees, producing $800MM cost of goods. Oversee Program Management Office, leading new product development activity in a dynamic product leadership environment. Launched 30 new products in past three years that accounted.

New Brunswick, NJ, US

Corporate assignment with J&J Medical Device & Diagnostics sector responsible for leading significant profit improvement program across the sector. I was the program management of a broad based initiative to restructure operations, optimize sector tax strategy, reduce overheads, and improve margins through implementation of lean manufacturing program.

Malvern, PA, US

• Expatriate assignment with LifeScan, a $2.2B division of Johnson & Johnson focused on diabetes, leading operations and running Inverness Medical Ltd acquisition ($1.3B acquisition). Scope included 2000 employees in.
• Grew OneTouch Ultra product from $350MM per year to $2.1 billion per year (#1 selling product in its category), unit volume from 700MM test strips per year to 4.5B per year.
• Improved customer service levels (LIFR) from 84% to 98+% through improved supply chain planning, cycle time reductions, and capacity planning.
• Successfully led $200MM capacity expansion projects (including one greenfield site) to meet customer demand
• Launched 4 new products from R&D team (UltraSmart, Horizon, Ultra 2, and Ultra Mini)
• Delivered total cost productivity of $180MM (8% per year) during tenure, including moving meter manufacturing to third party contract manufacturer in China.

Raritan, NJ, US

• Expatriate assignment to transform 400 person factory in UK from old technology to new growth platform product. Led Quality, R&D, and Operations on-site, managed a $25MM program to revamp facility, production.
• Led business turnaround from £10MM loss to break even in 2 years and generated +£10MM in cash flow in same period. Developed and gained management approval for new facility with breakthrough cost structure (implemented.
• Developed a novel quality improvement technique that eliminated recalls and successfully presented the approach and results with FDA
• Delivered volume growth of 63% CAGR, reduced scrap by 35% CAGR, improved inventory turns by 16% CAGR, and improved labor productivity by 47% CAGR

Led global operations for Zip /Clik cartridge production, North American regional production of Zip/Clik drives, all new product launches, and sustaining product engineering activities for business. Managed two Iomega-owned facilities and three contract manufacturing partners. Delivered radical cost reduced platform that reduced COGS by 50%.

Accountable for worldwide quality for all products ($1.8B revenue, 10+ million units annually) and for Six Sigma initiatives and business process improvement initiatives across Operations. Reduced warranty rates by 90% and achieved Dell Supplier of the Year award for quality improvements.

Executive change agent leading business improvement and quality assurance of products and services for AB SKF global Seal business ($600MM revenue, 15 plants worldwide) and SKF USA Bearing operations ($700MM revenue, 8 plants domestically). Created and deployed an e-commerce strategy for US Industrial Division, including industry leading web portal..

Responsible for quality assurance programs to improve GE products and services. Drove unit toward Total Quality vision, ensured ISO9001 compliance, and acted as the quality liaison to customers.

Chicago, US

Led the CT business ($900MM revenue) in reducing warranty and out of warranty costs, reducing customer complaints, and provided leadership for new product introductions and field enhancements.

Review operations and identify productivity opportunities, reduce costs, increase market share and customer satisfaction or decrease cycle time. Led joint teams to identify business issues, generate and implement solutions across all GE businesses.

Product and manufacturing equipment design and development

Mba, General Management

Sales Force Effectiveness, Advanced Sales Management

Bs, Electrical Engineering