Maria Cristina D. Samonte Email & Phone Number

Philippines

Provided first-level technical support to users, resolving issues related to software, hardware, and network connectivity.Managed and prioritized service requests using a ticketing system, ensuring timely resolution.Assisted in the setup and configuration of new hardware and software for end-users.Diagnosed and resolved technical issues for employees, including troubleshooting software and hardware problems.Collaborated with the IT team to implement system upgrades and new technologies.Monitored and maintained computer systems and networks to ensure optimal performance.Provided remote support to users via phone, email, and remote desktop tools.Documented technical procedures and created user guides for common issues.

Makati, National Capital Region, Philippines

Provided first-level technical support to users, resolving issues related to software, hardware, and network connectivity.Pitched offers for upgrades, subscription plans, additional channels and other perks of the account.Managed and prioritized service requests using a ticketing system, ensuring timely resolution.Diagnosed and resolved technical issues for end-users, including troubleshooting software and hardware problems.Collaborated with the IT team to implement onsite support via appointment. Provided remote support to users via phone, email, and remote desktop tools.Documented technical procedures and created user guides for common issues.

Philippines

- I help people have a peace of mind by securing their future and financial goals. I share them my financial advocacy.- Developed and implemented financial plans that helped clients achieve their financial goals, including home ownership, education funding, and retirement.- Conducted comprehensive financial reviews and provided actionable insights that improved clients’ financial health.

Nevada, United States

*Email Marketing: Develop and execute email marketing campaigns that drive engagement and conversions.*Social Media Management: Create and manage social media strategies across various platforms, including content creation, scheduling, and community engagement to build brand awareness and loyalty.*LinkedIn Outreach: Implement targeted LinkedIn outreach campaigns to connect with potential clients and partners. Craft personalized messages and follow-up sequences to nurture relationships and generate leads.*Appointment Setting: Coordinate and schedule appointments with prospects, ensuring a seamless transition from lead generation to sales.

National Capital Region, Philippines

Provided:- Digital marketing and virtual assistance.- Cold calling, email marketing and social media management. Managed multiple social media accounts, pages, groups, and websites of the main company and its companies under it. - Content writing, content creation and content moderation.- Article writing, proofreading and website testing.- Outsourcing and screening potential applicants.- Administrative tasks and data entry.- Managing data system in the Google Spreadsheets.- Sourcing for suppliers and getting quotations. Creating comparative statements for each supplier and product. Provided financial analysis and suggestions.- Lead generation for potential clients of their online catalogue website.- Setting up appointments with those leads and converting them into sales.

China

- Provided English Language education to Chinese kids and adults.- Successfully improved students’ language proficiency, with many achieving high scores on standardized English tests.- Developed innovative teaching methods that increased student engagement and participation.- Organized and led extracurricular activities that promoted language practice and cultural immersion.- Received positive feedback from students and parents for creating a welcoming and effective learning environment.

England, United Kingdom

- Created and executed social media strategies that boost engagement and drove brand awareness.- Graphic design and social media management.- Content creation and moderation.- Lead generation

United States

Created and managed successful affiliate programs that drive revenue growth and enhanced brand visibility.Develop and oversee affiliate marketing strategies.Monitor and analyze affiliate performance metrics to identify trends, optimize campaigns, and maximize ROI.Optimized affiliate marketing campaigns

Philippines

-Attended training about health care accounts which is Medicare for Veterans and PWDs.-Processed plan changes, appointment setting, contract explanation, pharmaceutical drugs and prescriptions,-Greeted customers in a friendly, professional manner.-Answered telephone and e-mail inquiries promptly.-Furnished members and health care practitioners with details regarding members' benefits.-Granted pre-authorizations for medical treatment, if covered.-Advised members of outstanding co-payments.-Provided extant and prospective members with the details of network providers.-Cancelled members' plans upon their request, or due to recurrent non-payment.

Philippines

-Handled Wireless Verizon account.-Process General Inquiries, appointment setting, bill inquiries and adjustments, and search optimization for promotions and selling.-Process upgrades, plan changes and basic technical troubleshooting.-Pitched sales and offers

Philippines

-Ability to utilize and navigate multiple systems simultaneously.-Calm irate customers.-Processed general and billing inquiries, unlocked accounts, returns, refunds and early cancellation fees.-Handled AT&T - Direct TV account.-Assisted with account unlock.

Philippines

Financial Analysis: Assist in analyzing financial statements and real estate portfolios to support investment decisions and loan approvals. Supported the preparation of contracts, TCTs, and other related documents and property valuations.Market Research: Conduct market research to identify trends and opportunities in the real estate sector, providing valuable insights for strategic planning.Loan Processing: Support the loan processing team by preparing documentation, reviewing applications, and ensuring compliance with regulatory requirements.Client Interaction: Communicate with clients to gather necessary information, answer inquiries, and provide updates on loan status.Data Management: Maintain accurate records and databases, ensuring all information is up-to-date and easily accessible for the team.

Bachelor Of Science - Bs, Accounting

As a dedicated accounting professional, I bring a wealth of experience in financial management, analysis, and strategic planning. My.

Trainee, Business/Office Automation/Technology/Data Entry