Matthew Chan Email & Phone Number

United States

Toronto, Ontario, Ca

BlackCart runs the most comprehensive try-before-you-buy solution for e-commerce merchants on Shopify and beyond. I run BlackCart's product and engineering teams.* Built and structured my org of 15 engineers, 2 engineering managers and 2 product managers across 3 product teams.* Supported the promotion of two senior engineers and one senior staff engineer by collaborating with them to identify and execute high-impact projects. Prepared comprehensive promotion packets and advocated strongly for their promotions with executive leadership, securing approval and budget for their promotions.* Spearheaded and executed Blackcart’s pivot to a native Shopify app with subscription and usage pricing, rallying the entire company of 15 people around this major strategic shift. This pivot boosted product discoverability, cut marketing from $10k to $2k per month, reduced onboarding time from 3 weeks to 2 hours, and set us on track for profitability by early 2025.* Set high standards for reliability (99.999% uptime with 0 major incidents), code quality (code conventions and enforcement through developer tooling), testing (90% test coverage), and maintenance (through automation).* Slashed monthly GCP spend by >75%, while improving response time and uptime.* Owned and drove the product and engineering roadmap, aligned strategic priorities with business objectives.* Developed processes and tools for rapid delivery, enabling the team to ship over 250 features and improvements annually.* Launched and led a rotational tech lead program, the company’s most impactful initiative with 100% engineer satisfaction, providing equal leadership opportunities in engineering design and projects.

LogicFusion runs STEM courses and March Break / Summer camps FOR students age 6 to 16. Current courses include robotics, coding, game development, and computer circuitry. Our courses are offered at 7 community centres in the Greater Toronto Area, and are growing rapidly.* Inspire over 1700 students (and growing) each year by partnering with local community centers to host our courses and camps.* Increased sales by 40% year-over-year in the last 3 years.* Engage with 3000+ parents via our newsletter and blog with the latest in STEM news.* Create fun and engaging curriculums out of the latest in robots, games, and coding innovations relevant for kids, average 1 new curriculum per year.* Hired and managed a team of 20+ instructors.

Toronto, Ontario, Ca

* Led a team of 8 client and backend engineers responsible for the Benefits and Wallet features, helping users understand, use, and maximize their health benefits and spending accounts.* Partnered with product and UX to redesign the Benefits tab across all platforms by clearly laying out benefit terms and connecting to insurance providers for real time data, reducing support chat volume by >60%.* Shipped Qualifying Life Events feature for benefits changes, lowering cost-to-serve by 81%.* Reduced the set up time of Qualifying Life Events from 2 days to 3 hours during new employer onboarding by designing and building out operational tools

Toronto, Ontario, Ca

* Scaled the Cloud team from 3 to 9 web and backend engineers.* Designed and developed the Muse for Healthcare Professionals app that facilitated sharing of meditation data from patient to their practitioner, a completely new line of business for Muse that brought in $800K ARR in the first year.* Led the integration of an acquisition that became Muse's premium consumer subscription features. * Migrated all of the previous subscribers and then built a CMS application to control pricing plans and access to individual content, resulting in $2M ARR in the first year.* Unified the entire engineering team on sprints and agile best practices, enabling the cloud, mobile, data, and R&D teams to plan and ship features in coordinated timelines and releases.* Established engineering culture for code quality and accountability; increased test coverage from 0 to 70%, created CI/CD pipelines to improve stability of applications.* Migrated over 1M consumers from our custom authentication system to Auth0 seamlessly with zero support tickets or data-related incidents.* Built data bridges to/from Salesforce, Netsuite, and Shopify to provide our executive leadership with real-time insights on marketing, finance, and supply chain operations, eliminating hours of weekly manual reporting work.* Hosted 4 Google Cloud Toronto meetups to share learnings and raise the company/team’s profile within the startup community.

Toronto, Ontario, Ca

I am a Senior Software Developer on the Platform team at Wattpad, which is a small but growing team. We create APIs to enable new features and use cases of Wattpad. We are laying the foundation to scale Wattpad for billions of users.* Designed and shipped major products and features that scaled from 2M to 60M+ MAU.* Created Wattpad’s Native Advertising system that served 5000 ads per second across all clients, generating 25% of yearly revenue.* Rebuilt the newsfeed service eliminating mobile app releases when new ad formats are introduced.* Designed and built the initial recommendation engine to recommend stories for users based on their currently reading story by analyzing up to 100 data points, increasing the number of stories bookmarked by readers by 3x.* Created the inline comments service that increased engagement of readers of stories by 5x, serves ~2000 reqs/s.* Redesigned the notification services, sending 183M iOS and Android push notifications per day.Restructured the Comments service out of a single PHP application into a Go microservice, and migrated 700M+ rows from MySQL to DynamoDB. This project was completed in 2 months with zero downtime, and no data loss.* Created and ran Wattpad’s first public developer program with over 700 registered developers in the first year. Seeded the Stackoverflow community and attended hackathons to promote the program.* Built internal tools to protect the community from harmful content (CSAM, language filters) and to comply with law enforcement requests.

Toronto, Ontario, Ca

Worked on everything server-side at WattpadMajor projects shipped:- Increased throughput of Postfix mail server by 3x- Rewrote the email templating system, allowing for A/B testing of emails (PHP)- Wrote the first asynchrounous background processing system with Gearman to handle back ups and notification of events (PHP)- Push notifications for iOS and Android (PHP)- Unit testing of our version 3 API (PHP)

Toronto, Ontario, Ca

New York, Ny, Us

Sheung Wan, Hong Kong, Hk

New York, Ny, Us

• Worked on the business-logic layer of an online application for the Global Commission Management team, built with ASP.Net, C#, and AJAX• Applied timely fixes to defects of the system to ensure customer satisfaction• Improved efficiency of regression testing by creating a suite of automated test cases in C# using the NUnit framework in Visual Studio• Composed test cases in Quality Center and successfully instituted the practice as part of the team’s software development life cycle• Wrote comprehensive documentation and maintained wiki site to facilitate knowledge transfer• Trained new team members to use and create enhancements to the online application

Montreal, Quebec, Ca

• Enhanced Yellow Pages' mobile edition on Nokia's E61 smart phone built on J2ME Polish and PHP• Built the Yellow Pages widget with CSS, HTML, and JavaScript on Mac OS X• Rewrote www.CanadaTollFree.ca in ASP.Net• Developed a postal code-based website that displays relevant local information such as news headlines, pictures, and location of nearby attractions using PHP, JavaScript, HTML, CSS, Microsoft Virtual Earth, RSS, and the Panoramio API• Designed and implemented an instant-messaging bot in Perl, allowing users to retrieve Yellow Pages listings by chatting with it

Toronto, Ontario, Ca

• Modified a project log tracking application, fully integrated with HTML, JavaScript and MySQL database, with search, add, list, browse, and edit capabilities• Developed a web application to track global network architecture related decisions• Automated various housekeeping tasks by scripting and scheduling tasks for the department to improve efficiency and punctuality

• Designed and implemented self contained scripting examples (using JavaScript and VBScript) for COM-enabled objects posted on CaseWare’s SDK website • Devised and deployed program for testing Working Papers’ COM written in Visual Basic• Updated CaseWare’s SDK website built on the Plone framework, using Python• Designed, implemented and executed test cases for CaseWare’s COM and Scripting APIs• Tested and updated existing reference examples on SDK website to reflect current program changes

Armonk, New York, Ny, Us

• Created the Asset Inventory and Order Exceptions database written in FileMaker 7• Coordinated for company-wide IBM Director distribution project• Integrated IBM Director with Asset Inventory database to perform accurate and automated queries for hardware and software assets

Toronto, Ontario, Ca

• Installed and configured PCs, peripherals, and applications in a Windows 2000 network environment • Installed, troubleshot, and supported Blackberry and related software applications• Handled 15 to 20 work orders daily in an extremely tight timeframe with minimal supervision

Summer Institute Of General Management

Basc, Computer Engineering, Management Sciences Option, With Distinction

Education record