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Developing the discipline of Client Experience Design and working alongside some of the most sought-after creative talent in the technology space.
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Managing DirectorHumanBoulder, Co, Us
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Head Of Client ExperienceReal Kinetic Apr 2019 - PresentBoulder, CoAt Real Kinetic we equip our clients' software and engineering teams with the practices and understanding they need to become highly, and sustainably, effective. My work is focused on designing the client experience that we deliver as we collaborate with these teams. -
Product & Customer ExperienceWitful Apr 2019 - Oct 2022Boulder, Colorado, United StatesReal Kinetic created Witful to help people with tons of meetings restore sanity and focus to their day. While we were building and launching Witful, my role involved working with our product team, our customer team and our marketing team to ensure we were delivering the best possible customer experience across the various ways people interact with Witful. -
Director Of Client ExperienceHuman Design Sep 2015 - Apr 2019Boulder, CoAs Director of Client Experience, it was my job to lead and support our team of Project Managers in designing the experience our clients had with our team. This work entailed moving toward consistency, clarity and candor in every meeting, every email, every phone call, and every human to human interaction.
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Business DevelopmentSlice Of Lime Jan 2013 - Aug 2015Boulder, CoSlice of Lime is a user experience design agency whose specialty is creating amazing experiences by designing beautiful and compelling web apps, mobile apps and websites. We were consistently recognized as one of Boulder's fastest growing companiesIt was my responsibility to develop and execute the strategy to grow our business. -
Program Manager, State RelationsShipcompliant Jul 2011 - Dec 2012Boulder, CoI was responsible for launching a new product with ShipCompliant. This new product is part of the company's innovative suite of services that is (nearly singlehandedly) revolutionizing the wine industry and helping to modernize state and federal government agencies. -
Founder, CooBandbox Oct 2006 - Jun 2011Anyone who has ever started a company knows that as a founder you'll wear a lot of hats. And this start-up was no exception. At Bandbox, I was responsible for product launch strategies, budgets and timeframes, managed teams of developers, written product requirements, written business plans, developed and executed marketing campaigns, prepared financial forecasts and business models, negotiated contracts with vendors and suppliers, prepared and delivered successful investor presentations, managed customer support, and interacted with lawyers and accountants.
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Regional Manager, East CoastCentennial One Jan 2003 - Sep 2006As Director of Operations for East Coast Accounts, I was responsible for a portfolio of service contract accounts with 41 sites in 15 states. My portfolio achieved gross profit levels 17% higher than industry standard. I developed and maintained working budgets for each account and implemented strategies to achieve cost savings. I initiated, managed and maintained relationships and contracts with clients, sub-contractors and supply vendors. I successfully negotiated win/win contract pricing with clients and supply vendors. During my three years with Centennial One, we didn’t lose one account in my portfolio.
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Account ExecutiveAbm Jul 2000 - Dec 2002I marketed and sold business to business service contracts in San Diego, CA and Nashville, TN. I was responsible for the entire sales cycle, including prospecting, generating/qualifying leads, writing and assembling proposals, presenting proposals, and follow up/closing the sale. I generated more than $780,000 in annual recurring contract sales. I initiated, planned and led regional group sales canvassing activities.
Mike Taylor Skills
Mike Taylor Education Details
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Philosophy
Frequently Asked Questions about Mike Taylor
What company does Mike Taylor work for?
Mike Taylor works for Human
What is Mike Taylor's role at the current company?
Mike Taylor's current role is Managing Director.
What is Mike Taylor's email address?
Mike Taylor's email address is mt****@****ail.com
What is Mike Taylor's direct phone number?
Mike Taylor's direct phone number is +172028*****
What schools did Mike Taylor attend?
Mike Taylor attended Westmont College.
What skills is Mike Taylor known for?
Mike Taylor has skills like Start Ups, Strategy, Entrepreneurship, Product Development, Business Development, Leadership, E Commerce, Management, Social Media, Marketing, User Experience, Customer Service.
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Mike Taylor
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Mike Taylor
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Mike Taylor
Redmond, Wa -
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Mike Taylor
Columbus, Ohio Metropolitan Area5gmail.com, mindsetdigital.com, mike-taylor.org, nationwide.com, nationwide.com6 +161443XXXXX
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