Michael Mctigue, Cfbe Email & Phone Number

Las Vegas, NV, US

Las Vegas, Nevada, US

* NY NY Hotel & CasinoSENIOR GENERAL MANAGER OF BEVERAGE (2024-present)* MGM GRAND Las VegasSENIOR BEVERAGE MANAGER (2022-2024)Leader of the day-to-day operations, including full P&L ownership, of the MGM Grand Beverage Department which includes five Lounges, three Theaters, a Comedy Club, and Casino Beverage Operations (four guest-facing bars and five.

Henderson, Nevada, US

• Responsible for the overall management activities of Food & Beverage, including Restaurants, Lounge, Room Service and Pool Operations
• Maintained AAA Four Diamond Standards
• Interviewed, hired and trained Food & Beverage Team Members and Management, including the opening Team of the resort’s fine dining restaurant

• Responsible for the operations of a 24 hour Nightclub, Gaming Bar & Restaurant
• Developed new cocktail and food menus and was responsible for local marketing
• Developed a training program for bartenders and servers as well as wrote the first ever Team Member Handbook

Las Vegas, NV, US

• Bagelmania Concept/Brand
• Responsible for Restaurant pre-opening functions, including vendor set-up, menu planning and design and the hiring and training of new Team Members
• Assisted in facilitating the opening of a restaurant inside Harry Reid International Airport

Las Vegas, Nevada, US

• Cannery Casino & HotelAliante Casino + Hotel + Spa
• Directed the oversight of six Restaurants, three QSRs, six Bars, Showroom Beverage, In Room Dining, Casino Beverage and Banquet Operations
• Identified efficiencies and purchasing opportunities to maintain COS below budgeted levels while not sacrificing quality
• Interviewed, hired and trained Team Members in AAA Four Diamond Service Skills
• Participated in the preparation of the property’s annual budget
• Prepared and reported F&B forecasts and period financials to property VP/GM and the Corporate Executive Team, including Mr. Bill Boyd, Chairman, and Mr. Keith Smith, President

Denver, CO, US

• Downtown Grand Hotel & Casino
• Opening General Manager of “The Commissary Latin Kitchen by Chef Richard Sandoval”
• Managed Hotel Restaurants, Casino Beverage and Pool Food & Beverage functions
• Implemented Beverage Programs and maintained vendor relations
• Interviewed, hired and trained opening staff for Food & Beverage

Las Vegas, Nevada, US

• Palace Station Hotel & Casino
• Controlled costs at all beverage outlets and estimated product and personnel levels
• Provided solutions, acquired feedback from Guests and Team Members to ensure satisfaction and implemented service improvement ideas
• Functioned as Assistant Director of Food & Beverage

Livingston, NJ, US

• Orleans Hotel & CasinoGold Coast Hotel & Casino
• Responsible for the opening of a new restaurant (TGI Friday’s), including interviewing, hiring and training a staff of over 200
• Analyzed weekly and monthly financial statements and recommended cost saving measures

Las Vegas, NV, US

• Restaurant General Manager, Caesars Palace November, 2007 – June, 2008o Responsible for the overall management of the Augustus Café which employed over 125 union Team Members and 5 Managers
• Restaurant General Manager, Bally’s November, 2006 – November, 2007o Managed the day-to-day operations of the Sidewalk Cafe and was responsible for increasing Operating Income by over $500,000 year over year.
• Beverage Shift Manager, Paris November, 2005 – November, 2006o Supervised the Beverage Department for both Bally’s and Paris during a specific shift, which included twenty-two revenue centers and over 80 union Team.

Arlington, Virginia, US

Bachelor Of Arts (Ba), Political Science

Associate Of Arts (Aa), Administration Of Justice