Melanne Trespalacios Email & Phone Number

Zurich, Switzerland

Zurich, Zurich, Switzerland

Biete individuelle Modeberatung an und sorge dafür, dass Kunden stilvoll und zufrieden den Laden verlassen. - Kuratiere und präsentiere unsere einzigartigen italienischen Modekollektionen, indem internationale Trends mit dem unverwechselbaren Flair der Marke kombiniert werden. Spiele eine zentrale Rolle in der visuellen Gestaltung des Ladens, indem ich ansprechende Warenpräsentationen entwickle, die aktuelle Modetrends hervorheben. - Arbeite in einem motivierten, eng zusammenarbeitenden Team mit familiärer Atmosphäre, das eine positive und einladende Kundenerfahrung schafft. - Unterstütze den Filialleiter bei der effizienten Umsetzung der täglichen Geschäftsabläufe und halte hohe Standards in Service und Präsentation ein. - Überwache und organisiere den Lagerbestand, sorge für eine optimale Warenverfügbarkeit und trage zur effizienten Warenwirtschaft bei. - Steigere den Umsatz durch meine Leidenschaft für Mode und ein tiefes Verständnis für die Bedürfnisse unserer Kunden.

Zürich, Zürich

- Responding to customer inquiries.- Implementation of payroll and payroll accounting systems.- Project administration and customer support.

Kloten, Zürich, Switzerland

Provided top-notch customer service and effectively upsold food and beverages at a high-traffic bar in Zurich Airport, resulting in a significant increase in revenue.Handled financial transactions, maintaining the establishment's high quality standards, and closely collaborating with the team to ensure smooth operations.

Zürich, Zürich, Switzerland

- Managed returns and exchanges.- Executed a key role in organizing the sales floor to optimize product presentation. - Focused on excellent customer service and effective sales management. - Attended customer contact and achievement of sales targets demonstrates my ability to work under pressure whilst maintaining high standards of service.

Santa Marta, Magdalena, Colombia

- Implementierte Produktionsoptimierungstechniken zur Steigerung der Effizienz und Qualität.- Personal fashion style advice for over 600 customers a year, with consistently positive customer feedback.- Successful organization of three sales pop-up events in Zurich and Wetzikon, which increased local presence and brand awareness.- Expanded international market presence by exporting garments to the USA, Nicaragua, Guadeloupe (France), Switzerland and Portugal.- Leading a team of six employees and increasing annual sales to over 2000 custom-made garments.

Bogota, D.C, Colombia

- Coordination between logistics and customers to ensure timely delivery of medical equipment, especially during the peak of the pandemic.- Managed over 300 urgent cases per week, significantly improving efficiency in critical healthcare situations.Increased customer satisfaction and loyalty by 7% through proactive customer care and quick response to requests.- Effective communication and problem handling by phone and email, which strengthened customer relationships.

Borgentreich, Germany.

Achieved a 15% increase in sales through transformative marketing initiatives focusing on high-impact Instagram and Facebook campaigns.Conducted market research and developed a comprehensive marketing strategy.

Marketing Digital, Empresa, Gestión, Marketing Y Disciplinas Afines

Management of social networks, strategic marketing planning, improvement in marketing and customer processes, creation of strategic plans.

International Business Professional, Business/Managerial Economics, 3.8