Providing leadership to the firm's officers and executives and leading the shareholder group.

My role incorporates company guidance, decision making, risk management & oversight with elements of board leadership, director evaluation & corporate governance. My goal is to drive the company's success and ensure its long-term sustainability.

Responsibilities include leading company-wide compliance efforts, plus designing and implementing internal controls, policies and procedures to assure compliance with applicable rules and regulations.

Responsible for:* Service delivery and the daily operation of the company.* Ensuring that business operations are efficient and effective and that the proper management of services to customers is conducted.

My role is to define and provide specialist web testing services for digital agencies and other clients. My responsibilities include test strategy, test planning, execution and issue management. I am tasked with growing the group. My clients include Blast Radius, Cartelle, Random, RESN and Sid Lee. I work on multi-lingual desktop, tablet and mobile projects for international brands such as Nikon, Adidas, G-Star Raw, Converse, Dom Perignon and Tag Heuer. I also define and manage internal quality… Show more My role is to define and provide specialist web testing services for digital agencies and other clients. My responsibilities include test strategy, test planning, execution and issue management. I am tasked with growing the group. My clients include Blast Radius, Cartelle, Random, RESN and Sid Lee. I work on multi-lingual desktop, tablet and mobile projects for international brands such as Nikon, Adidas, G-Star Raw, Converse, Dom Perignon and Tag Heuer. I also define and manage internal quality assurance policies and procedures for spriteCloud. Show less

Defined and implemented a strategy for functional and non-functional testing of multi-purpose, multi-locale web sites in an international, fast-paced and agile environment using test automation and manual techniques. Hired and managed permanent, contract and near-shore staff. Conducted hands-on test planning, test execution and issue management for clients including Boursin, Gervais Danone, Michelin, NIVEA, Novartis, Hugo Boss, Lacoste and Tommy Hilfiger.

London and Brighton.

Took over, redefined and reorganised the Creative Services group to make digital production processes transparent, efficient, reliable and offer value for money. Drove production efficiency up via production scheduling (trafficking). Ensured sufficient staffing levels via workplace scheduling (resource management). Managed costs and production expenses down. My clients included Vauxhall and Johnson & Johnson.Established and maintained company’s social media presence.Led company… Show more Took over, redefined and reorganised the Creative Services group to make digital production processes transparent, efficient, reliable and offer value for money. Drove production efficiency up via production scheduling (trafficking). Ensured sufficient staffing levels via workplace scheduling (resource management). Managed costs and production expenses down. My clients included Vauxhall and Johnson & Johnson.Established and maintained company’s social media presence.Led company to ISO 9001 certification mid-2010. Show less

Founded department to ensure company and client confidence in the suitability of deliverables for their intended purpose. Defined all aspects of the new profit centre including funding, processes, roles and responsibilities. Hired all staff. Introduced quality planning to identify and manage forecast issues, quality control (testing) to identify and manage actual issues and continuous process improvement to increase quality and manage costs. Evangelised subject to company & clients.Also… Show more Founded department to ensure company and client confidence in the suitability of deliverables for their intended purpose. Defined all aspects of the new profit centre including funding, processes, roles and responsibilities. Hired all staff. Introduced quality planning to identify and manage forecast issues, quality control (testing) to identify and manage actual issues and continuous process improvement to increase quality and manage costs. Evangelised subject to company & clients.Also defined, developed and delivered email campaign management services for clients such as Microsoft, Intel and Unilever.Note: MRM Worldwide became MRM London mid-2009. Show less

(As above.)Note: MRM Partners became MRM Worldwide in January 2006.

Took over, redefined and reorganised the project management department. Took responsibility for the company’s proprietary iterative project management methodology. Taught staff to reliably deliver Internet solutions on time, on budget & on spec. Presented at new business and business development pitches. Responsible for all staff matters. My clients included PricewaterhouseCoopers, HP, Reebok and RBS / NatWest.Zentropy Partners became MRM Partners in January 2003.

What a wild ride that was! My titles over the years included: 2000: Content Deployment Manager, eCommerce Strategy & iServices group1999: Interactive Content Manager, eCommerce Strategy group1998: Interactive Manager, Marketing Communications group1996: Web Publishing Manager, Electronic Commerce group1994: Data Administrator, Integrated Information Systems group 1993: Data Administrator, Database Design group 1990: Analyst / Programmer then Group Leader… Show more What a wild ride that was! My titles over the years included: 2000: Content Deployment Manager, eCommerce Strategy & iServices group1999: Interactive Content Manager, eCommerce Strategy group1998: Interactive Manager, Marketing Communications group1996: Web Publishing Manager, Electronic Commerce group1994: Data Administrator, Integrated Information Systems group 1993: Data Administrator, Database Design group 1990: Analyst / Programmer then Group Leader, Information Technology group Show less

Ran help desk supporting Model-204 database product. My clients included Marks and Spencer, Bank of England, GCHQ, Office of Population Censuses & Surveys and Royal Ordnance.

Systems Analyst then Database Administrator with Dow Chemical in Staines, England. Wrote sales force call logging & reporting system for UK Sales Manager. Frequently travelled abroad to work on European-wide sales reporting issuesDesigned, implemented and maintained databases for United Kingdom subsidiary projects.