Manager Of Builder Services
Current~Perform warranty inspections – document the warranty claims, review the warranty determinations with the homeowners – thoroughly explaining the warranty standards based on the RCPG published by the NAHB~Conduct weekly meetings with builders or client staff to review the warranty inspections, pictures and context related to each claim~Provide ad hoc reports specific to an individual builders needs~Process paperwork based on the direction of the builder’s representative to provide… Show more ~Perform warranty inspections – document the warranty claims, review the warranty determinations with the homeowners – thoroughly explaining the warranty standards based on the RCPG published by the NAHB~Conduct weekly meetings with builders or client staff to review the warranty inspections, pictures and context related to each claim~Provide ad hoc reports specific to an individual builders needs~Process paperwork based on the direction of the builder’s representative to provide accurate direction to the subcontractors performing the warranty work~Provide homeowners with maintenance tips for better comfort and function of their homes~Communicate with homeowners to explain why their warranty claims were denied via phone and email Show less