As an Account Manager for EZLinks Golf, I successfully managed all aspects of client satisfaction including day to day training and support of the EZLinks Tee Time Network and Point of Sale software, as well as related ancillary services. I researched and analyzed the strategic business direction of each account to determine how EZLinks could align itself as a product and service partner for all current and future business needs of the account. Additionally, I consulted with clients on the best utilization practices of EZLinks software features and services to increase their rounds, revenue, and brand recognition.

As a Senior Account Executive with Ivize, LLC I was responsible for managing and developing over 75 accounts in the legal and corporate community. I was able to develop new business through a focused sales process of cold calling and targeting qualified prospects through networking with existing clientele. I consulted with, and advised clients, on the most cost effective solutions for managing their large scale document reviews and productions which included scanning, electronic data processing, and utilizing hosted review applications. Additionally, I assisted in the design and implementation of Chicago office marketing campaigns which included client functions and incentive programs. I maintained a yearly sales quota of $1,000,000 with attainment of 110% of quota in 2006 and 106% of quota in 2007 and produced more than $2.6 million in revenue.

As an Advertising Consultant with R.H. Donnelley, I consulted with small business owners on the effective use of various advertising mediums to differentiate themselves from competitors and maximize returns on their investment. By analyzing a client’s competition and evaluating market conditions, I was able to determine the most effective advertising programs for their business. I conducted market research and competitive analysis for my clients to ensure optimal advertising results. Through creating and designing ad samples I was able to provide my client's with a vision of their complete ad campaign based on their anticipated budget.

As an Account Manager with Advantage Document Services, I field prospected and cold called legal professionals interested in litigation support services. I was responsible for managing a territory of over 50 law firms and corporations with direct sales, customer service, and price negotiations. I mentored, supported, and instructed new account managers on how to present themselves to clients and market litigation support services. Additionally, I was awarded Top Sales Person of the Month for October 2003, March 2004, June 2004, and July 2004 and named Outstanding Salesperson for 1st Quarter 2004.

As a Customer Service Representative with Advantage Document Services I was responsible for lead sourcing and worked closely with organizations to qualify contacts for our internal database system. I coordinated communications to ensure accuracy between customers, sales, and our production department while effectively managing relationships with customers and their account managers, ensuring accurate services, timely deliveries, and precise invoicing.