System Engineer
Current• Provides 24*7 L-1 support at Grameen phone Datacenter.• Perform hardware (Servers, Storage and Network Device) installation including cabinet /racks, shelves,• Power system and cable Management.• Decommission Modified and relocates hardware and cable in the data center as per customer requirement.• Investigate & identifies hardware error light, audible alarm and escalates to concern team or resource.• Coordinate with vendors to ensure effective completion of all installation work at Datacenter.• Implementing device health check on regular basis.• Conduct QAT & UAT as per requirement.• Maintain ticketing system and provides case status update to management and end- user.• Maintain accurate asset inventory of equipment and device.• Maintain up to date documentation, technical schematics and diagrams.• Data center Facility Planning, Designing and Implementation.