Md. Abul Kasem Khan

Md. Abul Kasem Khan Email and Phone Number

Software Development Engineer at LivePerson | Engineering Leadership | Scalable Distributed Systems | Machine Learning Platforms | SaaS | Cloud @ LivePerson
new york, new york, united states
Md. Abul Kasem Khan's Location
Mannheim, Baden-Württemberg, Germany, Germany
About Md. Abul Kasem Khan

Experienced professional with a decade of expertise spanning both software engineering and leadership roles. Developed large-scale distributed systems, ML-AI platforms, and data pipelines. Throughout my career, I have successfully designed high-load solutions and provided leadership to my team. I have a strong business acumen and have proven track record focusing creating customer-facing backend services, building RESTful web services and pub/sub service. I am adept at optimizing backend services, enhancing application performance, and reducing resource consumption.Currently, I am contributing to LivePerson's Conversational Intelligence Team, where I am focused on achieving significant improvements in automation efficiency and resource utilization by producing near-real-time machine learning models.

Md. Abul Kasem Khan's Current Company Details
LivePerson

Liveperson

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Software Development Engineer at LivePerson | Engineering Leadership | Scalable Distributed Systems | Machine Learning Platforms | SaaS | Cloud
new york, new york, united states
Website:
liveperson.com
Employees:
1572
Md. Abul Kasem Khan Work Experience Details
  • Liveperson
    Software Development Engineer
    Liveperson Jan 2021 - Present
    Mannheim, Baden-Wurttemburg, Germany
    • Productionized bot performance analyzer ML model (MACS) to measure 100% of 1st and 3rd party bots, achieving industry-leading adoption and driving optimal outcomes, • Revamped Real-Time Visitor Monitoring Platform from VM-based to Kubernetes, cutting computing resource usage• Orchestrated real-time calculation of visitor scores using data science models applied to sessions, maximizing campaign goals through ML-driven consumer invites.• Dynamically managed chat invite percentages based on agent availability, optimizing consumer engagement and minimizing queue wait times• Implemented enhanced observability measures on existing services, reducing incident clutter by 60% and enabling proactive resolution of potential issues.• Knowledge Leveraged : Kubernetes, Pachyderm, Seldon, Scala, Python, Kafka, Cassandra, ElasticSearch, Prometheus, Grafana, Google Cloud, Hadoop, Spark, Apache Beam, Airflow, Locust, Hazelcast
  • Smartmed
    Software Engineer Team Lead
    Smartmed Nov 2018 - Jan 2021
    London, United Kingdom (Dhaka Office)
    - Update Django 1.6 to 2.2 LTS and python2.7 to Python3.7- Implement SOA for multiple variation of requirements- Consult testers to improve test plans by automation using postman and selenium- Coach junior developers - Constantly implement new features keeping standard Software Development Industry Standards. - Tech Tags: python, django, mysql, redis, docker, jenkins, nodejs, system design, scrum, postman, selenium, git, yodiz, docker-swarm
  • Appdragon Ltd
    Software Engineer Team Lead
    Appdragon Ltd Nov 2016 - Jan 2021
    London, United Kingdom (Dhaka Office)
    - Using Tornado server to handle up to 8k concurrent requests, having 4M of requests everyday.- The system is distributed, scalable and fault tolerant- Implement caching mechanism to fasten up reporting - Separate components in microservices using Docker- Introduce codereview, code coverage with TDD approach which becomes a prerequisite of CI- Refactor legacy codes with complexity optimization, maintaining OOD principles and proved design pattern- Initiate and maintain bug database, take part in RCA, collaborate with customer to support.
  • Appdragon Ltd
    Senior Software Engineer
    Appdragon Ltd Nov 2015 - Dec 2016
    London, United Kingdom
  • Airvuz, Llc
    Full Stack Engineer
    Airvuz, Llc Jan 2015 - Nov 2015
    Minnesota, Usa (Remote)
    - Backend API development with Nodejs and deployment in AWS.- The challenge was to run video transcoding using FFMPEG to convert video files and- serving them efficiently using cloudfront and AWS S3 using algorithmic techniques and tweaks.
  • Newscred Inc
    Associate Software Engineer
    Newscred Inc Aug 2014 - Jul 2015
    Greater New York City Area, (Dhaka Office).
    Responsible for polishing and adding new features in the Newscred CMS, a content management system build on Django framework with other cutting edge technologies both in front end (Websocket.io, Angularjs) and back end (Nodejs, RabbitMQ, Celery, Redis) with Memcache object caching and Varnish reverse proxy. that gives clients to create custom news portal based on licensed and non fulltext contents.

Md. Abul Kasem Khan Education Details

  • Ahsanullah University Of Science & Technology
    Ahsanullah University Of Science & Technology
    3.48/4.00 (Top Five)

Frequently Asked Questions about Md. Abul Kasem Khan

What company does Md. Abul Kasem Khan work for?

Md. Abul Kasem Khan works for Liveperson

What is Md. Abul Kasem Khan's role at the current company?

Md. Abul Kasem Khan's current role is Software Development Engineer at LivePerson | Engineering Leadership | Scalable Distributed Systems | Machine Learning Platforms | SaaS | Cloud.

What schools did Md. Abul Kasem Khan attend?

Md. Abul Kasem Khan attended Ahsanullah University Of Science & Technology.

Who are Md. Abul Kasem Khan's colleagues?

Md. Abul Kasem Khan's colleagues are Thomas Overend, Şafak Burçak Alkanlı, Eric Shaver, Martin Nedinov, Shiran Grisario, Wojciech Krężel, Dobri Pachev.

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