Working as a Head Butler at Della Resort, I lead a dedicated team of butlers to deliver unparalleled service and create unforgettable guest experiences. With a keen eye for detail and a commitment to excellence, I ensure that every guest receives the highest standard of personalized service.Key Responsibilities:🔹 Overseeing and coordinating the activities of the butler team to maintain seamless operations.🔹 Implementing and maintaining service standards to exceed guest expectations.🔹 Training and mentoring butlers to enhance their skills in etiquette, communication, and problem-solving.🔹 Collaborating with other departments to optimize guest satisfaction across all touchpoints.🔹 Managing guest requests and preferences to tailor services to individual needs.

Worked as a Butler Manager with expertise in providing unparalleled service to Royal families in Saudi Arabia. Demonstrated leadership in overseeing and elevating the performance of a dedicated butler team. Possessed a global perspective through visits to Malaysia, Indonesia, China, Japan, France, Dubai, and Kuwait. Proven ability to maintain the highest standards of service in diverse cultural settings. Open to opportunities that align with my passion for excellence in hospitality management.

Serving and taking care of the Royal families of Saudi Arabia.Meal service (Breakfast lunch and dinner).Supervise housekeeping staff and make sure all rooms and areas to be set as per client preference.Supervise waiters and make sure all dining area ready before meal service and make sure its cline after service.Coordinate kitchen staff.Maintaining hygiene standers.Packing and unpacking.Travelled China, Malesiya, Indonesia, Brunei, Japan & Saudi Arabia with the Client Taking care wardrobes and laundry.Maintaining duty rosters for all house hold staff.Checking all the Cars & Flights and maintaining there servicing schedule.

Research new wholesale food suppliers and negotiate pricesCalculate future needs in kitchenware and equipment and place orders, as neededManage and store vendors’ contracts and invoicesCoordinate communication between front of the house and back of the house staffPrepare shift schedulesProcess payroll for all restaurant staffSupervise kitchen and wait staff and provide assistance, as neededKeep detailed records of daily, weekly and monthly costs and revenuesArrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)Monitor compliance with safety and hygiene regulationsGather guests’ feedback and recommend improvements to our menus